1. Brian Stobbe's Avatar
    If anyone has a full proof way to get that little toast message in Groove that its adding songs to the library please enlighten the rest of us! I'm pretty sure its a MAJOR design flaw and even a Groove developer would ultimately tell ya you're SOL. Should you be so lucky to get the message, plan on staying by your phone for awhile... the developers in their infinite wisdom programmed it to only work while the screen is on. Genius!! Songs get added around 10 a second which on the surface sounds ok but compared to many other similar apps is dog slow. Any sizable catalog takes hours upon hours to show up in Groove. Once the music is there its riddled with missing art and ID3 tag info that virtually every other app would find on your mp3s. Over\under on how many months or years it will be before someone at Microsoft wakes up and puts the effort into fixing this? I wager 3 years... at which point they'll have rebranded it again..
    lajili salwa likes this.
    01-22-2016 03:00 PM
  2. PhineasTD's Avatar
    I may not necessarily be answering your question but I hope this sheds some light.

    I don't allow Groove to use cellular but it IS allowed to auto update on Wifi, which it does. When on Wifi, groove will refresh my library, update tags, and refresh art...but it does so regardless of screen on or off. It does display that annoying little banner but it's only bothersome while I quickly seek out some song and then go back to...whatever. Personally, I only move music to/from the device over usb 3 and not over air, faster for me. Plus with the wifi connectivity issues I've experienced it just seems to be the more reliable option.
    01-22-2016 07:53 PM
  3. Brian Stobbe's Avatar
    Where are you configuring sync over wifi, not celluar? I have no sync groups setup in WMP or however you do that. I simply have a SD card with mp3s in the Music folder. I launched File Explorer from the Windows Phone Companion app with the phone connected to my Desktop ov Usb. I copied my music collection over to the card within my phone in this manner. 16 hours later it finished copying. Launched Groove, it added music to the library, stopped after awhile, and never finished.
    01-22-2016 08:48 PM
  4. PhineasTD's Avatar
    Under settings->data usage I turn of cellular when I am out and about. It's unorthodox and inconvenient...but it works. Also, have groove set to run in the background.

    Knowing now that you're using a microSD, I think that I may better understand your issue and my earlier comments won't help. There have been other topics with folks having problems with SD cards and storage, speed, and access overall. It may be worth your time to read user comments regarding MicroSD problems and solutions. Personally, I've held off on installing one until I've gathered some more knowledge about it.
    01-23-2016 06:13 AM
  5. Sedp23's Avatar
    Under settings->data usage I turn of cellular when I am out and about. It's unorthodox and inconvenient...but it works. Also, have groove set to run in the background.

    Knowing now that you're using a microSD, I think that I may better understand your issue and my earlier comments won't help. There have been other topics with folks having problems with SD cards and storage, speed, and access overall. It may be worth your time to read user comments regarding MicroSD problems and solutions. Personally, I've held off on installing one until I've gathered some more knowledge about it.

    will it add newly added songs in the background /with the app closed if u let the app run in the background?

    Sent from mTalk
    01-23-2016 06:29 AM
  6. Brian Stobbe's Avatar
    Under settings->data usage I turn of cellular when I am out and about. It's unorthodox and inconvenient...but it works. Also, have groove set to run in the background.

    Knowing now that you're using a microSD, I think that I may better understand your issue and my earlier comments won't help. There have been other topics with folks having problems with SD cards and storage, speed, and access overall. It may be worth your time to read user comments regarding MicroSD problems and solutions. Personally, I've held off on installing one until I've gathered some more knowledge about it.
    Thank you for trying but turning off celluar is not a full proof way to initiate library building in Groove. The issue is not getting the music onto the phone, its all on my microSD card already. The issue is with Groove adding it all to its library. I've already read numerous threads here about sdCard performance with Groove. In all honesty I know there isn't a solution to this question at the moment. I posted this more for saving others time when researching the same problem and as a place everyone can be alerted once Groove addresses it.
    01-23-2016 08:45 AM
  7. VineRider's Avatar
    Try going to settings ( gear icon by your name in the hamburger menu). Then select sync my music right under groove music pass
    01-23-2016 09:24 AM
  8. PhineasTD's Avatar
    @ Sedp23 I am honestly not sure but would imagine that it would after the process was initiated while groove was open (one would hope)

    @Brian I'd misunderstood at the start it seems. Library refresh has been quite prompt for me, but of course my music is saved to my device at present. I'm still waiting on more solid information regarding the MicroSD's and their support in W10M. The .63 build addressed this somewhat but I still haven't jumped in to try it.

    Groove still seems a bit unfinished on mobile and I have had some issues (abruptly closing for no reason and songs changing halfway through). I don't use the desktop version however I wonder if a solution may be there for you?
    01-23-2016 12:15 PM
  9. anon(5383410)'s Avatar
    I can't understand why they can't just open up the Zune code and review their approach to syncing. It was seamless. Plug your phone into your pc, open up Zune, add music right from the app.

    It's like they have too much pride to use Zune as a reference point or someone is trying to reinvent the wheel.
    Arlan Henry likes this.
    01-23-2016 12:21 PM
  10. Bert McGaughey's Avatar
    Hi Brian,

    I have followed and commented on your other thread. There is no solution for this.

    Groove is a beta app which has been released too early.

    After a lot of trial and error, the solution is a different app called Perfect Music.

    It is very polished, and well supported with manual and automatic scanning of local storage.

    It's free too.

    Bert
    01-24-2016 03:00 PM
  11. tuxedo323's Avatar
    OP, if you are asking about new music added after you have added music previously, this is what I have to do whenever I buy new music in iTunes and try to add it to my phone using the windows phone desktop app.

    After all your new music has been added via windows phone desktop app, unplug your device, then delete ALL playlists, then plug back in to your pc and re-sync. Depending on how big your playlists were, it will take about 5 minutes to refresh and discover all your new music in Groove. You must have background enabled for groove, keep the app open, and make sure your phone is plugged in to an outlet or at least be above 20% (this is for battery saver). It seems there is a problem that causes the groove app to hang if your new music is part of a playlist. It worked for me at least with iTunes. Hope they get this sorted soon. It's kind of a way to force a refresh of new content. Good Luck!
    01-24-2016 03:18 PM
  12. Bert McGaughey's Avatar
    OP, if you are asking about new music added after you have added music previously, this is what I have to do whenever I buy new music in iTunes and try to add it to my phone using the windows phone desktop app.

    After all your new music has been added via windows phone desktop app, unplug your device, then delete ALL playlists, then plug back in to your pc and re-sync. Depending on how big your playlists were, it will take about 5 minutes to refresh and discover all your new music in Groove. You must have background enabled for groove, keep the app open, and make sure your phone is plugged in to an outlet or at least be above 20% (this is for battery saver). It seems there is a problem that causes the groove app to hang if your new music is part of a playlist. It worked for me at least with iTunes. Hope they get this sorted soon. It's kind of a way to force a refresh of new content. Good Luck!
    Hiya Tuxedo, this is actually about adding new music not adding new playlists. The OP (and I) find that adding any new tracks to our sd cards does not trigger a scan of local storage for new music. Playlists or no.

    I take your point re. battery saver and battery level though. But this really is a bug in a beta app, there should be a setting/button/option to trigger a scan like other apps have, it's quite a big oversight.
    01-25-2016 12:38 AM
  13. Brian Stobbe's Avatar
    Yeah... people seem to be confusing sync and Groove building its library. They are two different processes. Sync is one of several means of getting mp3's onto your phone or its card. Once the music is local to your phone however an app like Groove still has to index it, build its own library of it, whatever you want to call it. This indexing process is where I'm having an issue with a large collection on a sdCard. The indexing only seems to work while your phone screen is on and after some time it will just stop indexing. What I'm asking about is if anyone has a full proof way to restart Groove's indexing process.
    Arlan Henry likes this.
    01-25-2016 08:02 AM
  14. tuxedo323's Avatar
    Yeah... people seem to be confusing sync and Groove building its library. They are two different processes. Sync is one of several means of getting mp3's onto your phone or its card. Once the music is local to your phone however an app like Groove still has to index it, build its own library of it, whatever you want to call it. This indexing process is where I'm having an issue with a large collection on a sdCard. The indexing only seems to work while your phone screen is on and after some time it will just stop indexing. What I'm asking about is if anyone has a full proof way to restart Groove's indexing process.
    I'm actually not confusing sync with reindexing. I know the difference between the two and as I stated earlier, when I add new music to my phone that is how I get groove to refresh, recognize and add the new music. I mentioned "sync" because using the windows phone desktop app makes it work for me.
    01-25-2016 11:34 PM
  15. Brian Stobbe's Avatar
    I'm actually not confusing sync with reindexing. I know the difference between the two and as I stated earlier, when I add new music to my phone that is how I get groove to refresh, recognize and add the new music. I mentioned "sync" because using the windows phone desktop app makes it work for me.
    I guess I'm not understanding how to leverage what you're suggesting because I don't have any playlists yet and I don't sync music. I just launch File Explorer from the Phone Companion app on the desktop and copy my music into the music folder. Somehow this File Explorer is different when launched from the Phone Companion app though because it asks about converting non mp3 files to mp3 format, addresses files with too long of a name, asks about copying m3u playlists, etc....none of which happens when you copy files with regular old File Explorer to the SD card in a Usb converter. Anyway, after the card is loaded with music I unplug my phone from the desktop, launch Groove, and it never adds any new music.
    Last edited by Brian Stobbe; 01-28-2016 at 12:11 PM.
    01-27-2016 10:20 PM
  16. tuxedo323's Avatar
    I guess I'm not understanding how to leverage what you're suggesting because I don't have any playlists yet and I don't sync music. I just launch File Explorer from the Phone Companion app on the desktop and copy my music into the music folder. Somehow this File Explorer is different when launched from the Phone Companion app though because it asks about converting non mp3 files to mp3 format, addresses files with too long of a name, asks about copying m3u playlists, etc....none of which happens when you copy files with regular old File Explorer to the SD card in a Usb converter. Anyway, after the card is loaded with music I unplug my phone from the desktop, launch Groove, and it never adds any new music.
    I'll summarize...... Use the windows phone desktop app to sync, not file explorer.
    01-28-2016 03:18 PM
  17. Arlan Henry's Avatar
    In order to re-index you gotta restart the sync process. That's the only way to do it.

    It's highly annoying.

    I usually set my lockscreen timeout to NEVER when doing this.
    01-29-2016 09:18 AM
  18. Brian Stobbe's Avatar
    In order to re-index you gotta restart the sync process. That's the only way to do it.

    It's highly annoying.


    I usually set my lockscreen timeout to NEVER when doing this.
    Worse than highly annoying, it's highly impossible on a 950. Selecting sync under the Groove phone app cog wheel (settings) does not start the indexing. No option anymore for never showing the lock screen. 5 minutes is the max.
    01-30-2016 05:12 PM
  19. Brian Stobbe's Avatar
    I'll summarize...... Use the windows phone desktop app to sync, not file explorer.
    From what I understand the "Windows Phone Desktop app" has been replaced by "Windows Phone Companion". Which are you using? I haven't fully researched but I'm pretty sure I am limited to using the latter with Windows 10 and my Lumia 950.
    01-30-2016 05:22 PM
  20. Arlan Henry's Avatar
    I meant to get back to you for a while now. Since the last Groove music update, songs are instantly added once you download them. I just go to files, and play one song, then in about 4-6 seconds, all the newly downloaded songs are added to the library.
    02-27-2016 12:27 AM
  21. Brian Stobbe's Avatar
    I meant to get back to you for a while now. Since the last Groove music update, songs are instantly added once you download them. I just go to files, and play one song, then in about 4-6 seconds, all the newly downloaded songs are added to the library.
    I think you are not understanding the way I'm using Groove. I copy songs onto the sdcard while my phone is connected to my desktop. Then I open Groove and wait for the library to build and recognize all the music on the card. Not sure what point in that process you would be considering "downloading".
    03-01-2016 08:47 AM
  22. Arlan Henry's Avatar
    I think you are not understanding the way I'm using Groove. I copy songs onto the sdcard while my phone is connected to my desktop. Then I open Groove and wait for the library to build and recognize all the music on the card. Not sure what point in that process you would be considering "downloading".

    My apologies. I did not elaborate clearly. Go to Files, navigate to your sd card's Music folder, and click on any of the songs that you recently added to your sd card.

    It will play in Groove player with limited tag info and no album art. While the song plays for about 5 seconds, you'll notice the blue notification letting you know that Groove is adding new music.

    I had the exact problem you were describing. It has been solved on my end.
    03-07-2016 11:16 PM
  23. Bert McGaughey's Avatar
    My apologies. I did not elaborate clearly. Go to Files, navigate to your sd card's Music folder, and click on any of the songs that you recently added to your sd card.

    It will play in Groove player with limited tag info and no album art. While the song plays for about 5 seconds, you'll notice the blue notification letting you know that Groove is adding new music.

    I had the exact problem you were describing. It has been solved on my end.
    I have tried exactly this as after the AU Groove didn't see all my music on my sdcard and it doesn't work. Any ideas?
    08-18-2016 02:09 AM
  24. Niall Maloney's Avatar
    That approach worked foe me adding songs but not for deleting songs.
    I'd like to refresh the SD database.
    09-06-2016 09:50 PM
  25. joaopaulo016's Avatar
    Look, I bought a record that was this one and it was automatically added to my library.

    Jones Rock: goo.gl/hGW52U
    11-08-2016 03:46 PM

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