1. Mike Santagata's Avatar
    Has anyone else encountered this?
    When connected to Bluetooth it provides this error code with message saying "Another app is controlling the sound on your device" and will not play music.

    Lumia 950xl dual sim, most recent insider build.
    04-23-2016 12:20 PM
  2. rwcrossman's Avatar
    You are not alone. I'm having the same issue. It also happened to me on the previous build. I submitted feedback via the Feedback Hub. With screenshot and other data. Hopefully it will get up voted enough for it to be seen.
    Mike Santagata likes this.
    04-24-2016 12:27 AM
  3. jtranchina's Avatar
    Same here. I am running 14328 on my Icon and I get the same error. It was fine on the previous build, however.
    Mike Santagata likes this.
    04-24-2016 12:45 PM
  4. dnmartin98's Avatar
    I'm having this too. It started for me on 327. It only starts if I change tracks, either via the app or the steering wheel/car controls. Curiously, if I switch to Pandora, I also get an error in Pandora afterwards as well, but it refers to a server error. So something is messed up somewhere along the way.....
    04-24-2016 04:16 PM
  5. Mike Santagata's Avatar
    I just ended up using the recovery tool to go back to the production build, then installed the latest soft ring ring build. It still works on that build. Idk why these problems are occurring on the newer build. I posted it in the feedback hub but got very few upvotes..
    04-25-2016 10:45 AM
  6. 64GUNSHIP's Avatar
    Same here on my Lumia Icon... Anyone using a different device and getting the error? If it's happening to devices which are supported for the build, then it will definitely be fixed (in due time of course ).
    Mike Santagata likes this.
    04-25-2016 06:03 PM
  7. jtranchina's Avatar
    The person who started the thread is running on a 950
    Mike Santagata likes this.
    04-25-2016 06:07 PM
  8. 64GUNSHIP's Avatar
    The person who started the thread is running on a 950
    Wow I am blind!
    Mike Santagata likes this.
    04-26-2016 12:38 PM
  9. Mike Santagata's Avatar
    New insider build is available for fast ring!! Please post back here and let me know if the issue is resolved. Thanks!
    04-26-2016 06:45 PM
  10. Mike Santagata's Avatar
    Nevermind. List of known issues includes this. Good news is Microsoft knows the issue is there. Hopefully it'll be resolved soon. Thanks everyone!
    04-26-2016 06:54 PM
  11. YKinase's Avatar
    This problem is back again after the latest Groove Fast Ring flight.
    Mike Santagata likes this.
    05-04-2016 01:26 PM
  12. YKinase's Avatar
    On the Feedback Hub, this issue has been fixed in builds 14334 and above. Guess we just have to wait until next Insider build.
    Mike Santagata likes this.
    05-05-2016 10:34 AM
  13. rodneyej's Avatar
    I'm having the same issue on my 1520.. Says that another app is controlling, or playing, music, please close. Something like that.. It's really annoying. Please post when this is fixed.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ROJO > ARLINGTON, TX > LUMIA 1520 ≥ 950... WAITING FOR 6.2" SURFACE PHONE
    05-10-2016 04:37 PM
  14. jtranchina's Avatar
    Has anyone received the supposed two updates for Groove on fast ring? I haven't had any updates (running icon on fast ring)
    05-14-2016 07:49 AM
  15. droueche's Avatar
    Has anyone received the supposed two updates for Groove on fast ring? I haven't had any updates (running icon on fast ring)
    Same here on a 735. Quite annoying.
    05-14-2016 07:26 PM
  16. hacer619's Avatar
    Check this
    http://forums.windowscentral.com/win...music-app.html
    It might be the reason for groove problems
    if you have nfc tags you could try launching the built in app.
    05-18-2016 05:30 PM

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