1. simonizer's Avatar
    Hi,

    a few days ago Groove Music stopped playing my offline music (downloaded via Groove Music Pass subscription). It just skips the tracks.
    It does however still play bought music (online/offline) and music that hasn't been downloaded yet.
    I already tried deleting the music downloaded via Groove Music Pass and redownloaded it again. But it still doesn't play my offline music.
    This is only happening on my phone (Lumia 930).

    Unfortunately I don't see any way to reset the app. Any suggestions?
    05-12-2016 02:26 PM
  2. simonizer's Avatar
    A hard reset fixed this issue.
    05-20-2016 04:28 AM

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