1. Windows Central Question's Avatar
    I have a Lumia 950XL DualSim and I have a Groove music pass. The sound on everything like Pandora Internet explorer etc works fine.. But on Groove Music it shows it's playing, but there is no sound.. Any ideas on how to fix. Thanks.
    mlang18 likes this.
    06-15-2016 09:34 AM
  2. Chintan Gohel's Avatar
    I have a Lumia 950XL DualSim and I have a Groove music pass. The sound on everything like Pandora Internet explorer etc works fine.. But on Groove Music it shows it's playing, but there is no sound.. Any ideas on how to fix. Thanks.
    Do you have the latest updates for groove music app?
    Also, can you hear anything if you use earphones?

    If you need additional help or have more questions or details to share, please join the site so you can reply in this thread. See this link for instructions on how to join Windows Central.
    06-16-2016 01:37 AM
  3. Rob Reynolds's Avatar
    I'm having the same problem
    06-22-2016 04:19 PM
  4. don4law's Avatar
    I'm having the same problem. Any fixes yet?
    08-08-2016 08:55 PM
  5. Moises Corilloclla's Avatar
    I have the same problem since a couple of hours ago. I left a thread on MSFT Feedback App. It is really annoying because other apps such as TuneIn or my radio app are playing sounds perfectly.

    (my device is a L1520, running on 14393.67)
    08-09-2016 10:22 PM
  6. Prajay Basu's Avatar
    Same issue on Lumia 730 running 14393.67.
    08-14-2016 06:22 AM
  7. Albert Metelsky's Avatar
    I am having the same issue as of today
    08-15-2016 01:06 AM
  8. LepTheImpaler's Avatar
    Having the same issues here. L1520 running 14393.67.
    08-15-2016 10:19 AM
  9. stonedef's Avatar
    Having the same issue as of today. 950XL on 14393.67
    08-18-2016 04:04 PM
  10. Moises Corilloclla's Avatar
    The latest update on Friday 8/19 has resolved the issue for me.
    08-19-2016 01:02 AM
  11. stonedef's Avatar
    The app update today have also fixed the issue for me
    08-19-2016 03:03 AM
  12. MrWhiteman's Avatar
    Having the same issues here. L1520 running 14393.67.
    The build doesn't really matter. Groove it's a store app
    08-19-2016 03:42 AM
  13. mlang18's Avatar
    Originally posted by Moises Corilloclla
    The latest update on Friday 8/19 has resolved the issue for me.
    What Insider ring are you on? I haven't seen any update for Groove today, would be nice to see if the update fixed this issue for me.
    08-19-2016 09:52 PM

Similar Threads

  1. Can't reinstall Instagram - 950XL not compatible, what gives?
    By Windows Central Question in forum Microsoft Lumia 950 XL
    Replies: 4
    Last Post: 06-15-2016, 09:47 PM
  2. Lock screen freeze on .420 update
    By shayanr in forum Windows 10 Mobile
    Replies: 2
    Last Post: 06-15-2016, 08:08 PM
  3. Replies: 4
    Last Post: 06-15-2016, 11:11 AM
  4. Shadow Tactics: Blades of the Shogun trailer shows its moves on PC and Xbox One
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 06-15-2016, 09:30 AM
  5. Satya Nadella sends email to LinkedIn employees on this week's acquisition news
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 06-15-2016, 09:11 AM
LINK TO POST COPIED TO CLIPBOARD