1. Aleksandra Stojkovic's Avatar
    I tag my music in Mp3tag, but you know Groove, for some reason it won't recognise artists and show artist pictures, so I was thrilled when I saw the Find album info option. Now, the option appears on my computer, but I don't have it on my phone, is this a normal thing? If it's not, any idea how to fix it?
    Thanks

    Edit: Just to make sure I'm being clear: Yes, my music is tagged perfectly, it's not a tag problem. Yes, the Groove version number is the same on both my pc and my phone (3.6.2398.0). My problem is a missing feature on my phone that shows up on my pc (The missing feature being Find album info)

    The screenshots: my pc
    2016-08-26-2-.png

    my phone
    wp_ss_20160826_0002.png
    Last edited by Aleksandra Stojkovic; 08-26-2016 at 02:38 PM.
    08-26-2016 11:03 AM
  2. Chintan Gohel's Avatar
    I tag my music in Mp3tag, but you know Groove, for some reason it won't recognise artists and show artist pictures, so I was thrilled when I saw the Find album info option. Now, the option appears on my computer, but I don't have it on my phone, is this a normal thing? If it's not, any idea how to fix it?
    Thanks
    are the groove apps on the pc and phone the same version? you can check by opening the app, go to settings > about
    08-26-2016 11:54 AM
  3. Aleksandra Stojkovic's Avatar
    Yes that was the first thing I checked, I got both updates today I'm on 3.6.2398.0
    08-26-2016 12:09 PM
  4. Chintan Gohel's Avatar
    Yes that was the first thing I checked, I got both updates today I'm on 3.6.2398.0
    try a different editor, another user using the same mp3tag had the same issues but they got solved when he switched to a different program
    08-26-2016 12:50 PM
  5. P1ng0fDeath's Avatar
    It might sound silly, but try a soft reset. I'm on the same version and I have that option available.
    08-26-2016 12:54 PM
  6. Aleksandra Stojkovic's Avatar
    try a different editor, another user using the same mp3tag had the same issues but they got solved when he switched to a different program
    mp3tag is not the problem, the problem is Groove not having the Find Album Info option on my phone even though it appears on my pc, I really don't see how my tag editor could be the problem
    Could you point me toward this user or the thread please?
    08-26-2016 01:00 PM
  7. Aleksandra Stojkovic's Avatar
    It might sound silly, but try a soft reset. I'm on the same version and I have that option available.
    Tried that already :/ But I'll give it another shot
    08-26-2016 01:01 PM
  8. Chintan Gohel's Avatar
    mp3tag is not the problem, the problem is Groove not having the Find Album Info option on my phone even though it appears on my pc, I really don't see how my tag editor could be the problem
    Could you point me toward this user or the thread please?
    I tried searching for that thread, but couldn't find it

    However, I did find this: http://forums.windowscentral.com/win...ml#post3546600
    08-26-2016 01:32 PM
  9. ads13's Avatar
    I tag my music in Mp3tag, but you know Groove, for some reason it won't recognise artists and show artist pictures, so I was thrilled when I saw the Find album info option. Now, the option appears on my computer, but I don't have it on my phone, is this a normal thing? If it's not, any idea how to fix it?
    Thanks
    Hey, you must have correct song name along with singer name/album name. Groove music will automatically fetch it(90% working for me) whether it is phone or Mobile app 🙂.

    You can check the screenshot from latest groove app. I only had song name while copied from w7 pc. But groove auto fetch feature found the whole info 🛈. 😊

    https://s9.postimg.org/b2gsijfgf/wp_...826_0003_2.png
    08-26-2016 02:23 PM
  10. Aleksandra Stojkovic's Avatar
    Hey, you must have correct song name along with singer name/album name. Groove music will automatically fetch it(90% working for me) whether it is phone or Mobile app ��.

    You can check the screenshot from latest groove app. ��
    https://s9.postimg.org/b2gsijfgf/wp_...826_0003_2.png
    My music is meticulously tagged. But again, this really has nothing to do with my problem. My problem is a missing feature in the mobile version of the Groove app.
    Last edited by Aleksandra Stojkovic; 08-26-2016 at 02:43 PM.
    08-26-2016 02:25 PM
  11. ads13's Avatar
    I don't know why your Mobile work like that. Have you tried soft reset or restart your phone?

    Please share a screenshot?

    Alternate way-
    Tag Editor-
    Click for Installing this app
    08-26-2016 02:30 PM
  12. Chintan Gohel's Avatar
    I don't know why your Mobile work like that. Have you tried soft reset or restart your phone?

    • Please share a screenshot?

    Alternate way-
    Tag Editor-
    Click for Installing this app
    she's already tried soft reset -no change
    08-26-2016 02:36 PM
  13. RandomGuyUK's Avatar
    find your album info is no longer an option on groove music.
    03-05-2017 10:32 PM

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