1. GhostITMG's Avatar
    Groove is now crashing constantly on my 950XL. I am in the Fast Ring, so I know it could be related to that. It started a few builds ago and has gotten worse on a regular basis. It used to be it would crash randomly, sometime after 1 or two songs and sometimes after several days of use. No, it is guaranteed to crash before even getting half way through a song. I have tried soft resetting my device with no luck. I've also done 3-4 hard resets also with no luck. Just wondering if anyone else has run into this issue.
    10-14-2016 09:29 AM
  2. etphoto's Avatar
    If you did a hard reset already I doubt my idea would work, but . . have you tried deleting and reinstalling the app?

    Twitter: @PhotographyET
    10-14-2016 09:41 AM
  3. GhostITMG's Avatar
    If you did a hard reset already I doubt my idea would work, but . . have you tried deleting and reinstalling the app?

    Twitter: @PhotographyET
    I have tried this with no luck :-(
    10-14-2016 10:44 AM
  4. Ryujingt3's Avatar
    Thanks to this thread, and because I want to use Groove full-time on my 950XL for my music, I reset my 950XL using WDRT and went back to the production build instead of Fast ring. Is Groove still crashing in the latest Fast ring build that was just released on mobile?
    11-06-2016 12:19 AM

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