1. Rob Reynolds's Avatar
    Hi guys. I'm having a problem with my groove subscription. All the albums I have downloaded won't play, it just scans through each track without playing anything. Any albums that I have bought play fine. Any ideas? Thanks!
    01-08-2017 07:18 AM
  2. RTGent's Avatar
    Strange. Some history and what you're running might help others support you. My downloads play fine, in any and all ways. Good luck getting past this. I'd call Microsoft: -800-4my-xbox (469-9269)is the last number I called for Groove support -they've solved my issue. Good luck getting past this, which I'm sure you will if it's just a subscription music issue.
    Rob Reynolds likes this.
    01-10-2017 10:33 AM

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