1. FAHMI BASSEM's Avatar
    Chief complaint: Fan keeps running non stop, regardless of temperature or software configurations; it's annoying because it's noisy when it runs at low speed (roaring sound)
    Hear it here: https://1drv.ms/u/s!Am2JuMl5TFpUq_R45b4teCodgZFmZQ

    Steps taken to solve the issue:
    - Updated the BIOS to latest version (ver: 52)
    - Disabled Fan always ON from BIOS
    - Switched from Active to Passive cooling
    All drivers are up to date, October 2018 update (Windows 10 Home 64-bit Version: 17763.253)

    Non of these procedures worked, the fan is running consistently even though the device is cool -monitored with several utilities- (report sample: https://1drv.ms/t/s!Am2JuMl5TFpUq_R5Pk0I2wEVq46nvg).

    ++ I was unable to control the fan manually as it's undetectable by any tool, can't even monitor its speed :(
    02-03-2019 04:24 PM

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