They don't hate. A tiny speck of users isn't worth their time. Blame MS not Verizon
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I have been a Verizon customer for 14 years - I have seen it all play out and unfold firsthand - Verizon HATES Microsoft and therefore "any Microsoft users like us".
Sorry, Verizon "hated Apple many years ago" and then "jumped into bed with Apple. When they "originally ignored Steve Jobs" - many details have been written about this - AT&T welcomed Apple and "got an EXCLUSIVE for the iPhone for, as I recall, for 3 or 5 YEARS.
That's when Verizon jumped into bed with Google and HEAVILY promoted Android.
Microsoft "screwed up badly" and kept "killing their Windows Phones" ... with NO UPGRADE PATH. And, many articles and reports that Microsoft took a strong arm approach and Verizon is quite arrogant.
This was long BEFORE "the whole BYOD devices" took hold. To ME, I "should be able to BUY ANY smartphone or DEVICE" on Verizon's network as a result of the FCC 700 MHz C-Block AUCTION in March 2008 - yes, Microsoft blew it !!!
Once again ... MY perspective watching this for 14 years a s customer !!!