1. PerfectReign's Avatar
    Was rolling with the cool fingerprint sensor. Then, about 10:00 today, I noticed id get a message, cannot recognize your fingerprint.

    I tried going into settings, but the screen just force closes.

    Ideas?
    10-19-2016 10:23 PM
  2. PerfectReign's Avatar
    Here's the setup screen...


    Sent from mTalk
    10-19-2016 10:32 PM
  3. loudog3114's Avatar
    I had it stop working on me once or twice before, so I just removed both iris, fingerprint, and PIN, and started over. But... if you cant get into the settings menu, and a reboot doesnt fix it, you may be looking at a wipe/restore.
    PerfectReign likes this.
    10-20-2016 12:21 PM
  4. PerfectReign's Avatar
    Yep! Popped my sim cards out, put them in my 950xl, and started the backup / WDRT / restore process.

    Mostly painless bit annoying.

    It is working now.

    Sent from mTalk
    10-20-2016 02:07 PM
  5. Narathan's Avatar
    What worked for me, was to remove the iris scanner. Fingeprint scanner worked as usual after that.

    Probably needs a firmware update...
    10-22-2016 06:43 AM

Similar Threads

  1. Why the **** is microsoft spamming my PC with this ****, stop spamming my PC
    By Windows Central Question in forum Ask a Question
    Replies: 2
    Last Post: 10-19-2016, 06:28 PM
  2. Replies: 0
    Last Post: 10-19-2016, 06:26 PM
  3. edge has stopped working properly ,what can i do to get it again
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 10-19-2016, 08:22 AM
  4. Rear facing camera stopped working
    By Madam ImAdam in forum Nokia Lumia 1520
    Replies: 0
    Last Post: 10-18-2016, 05:22 PM
  5. How to stop updates
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 10-18-2016, 02:09 AM
LINK TO POST COPIED TO CLIPBOARD