07-26-2017 08:03 PM
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  1. chez3makr's Avatar
    For me, I had it happen a bunch of times when I got the phone, two weeks no problem, then it would happen again and again, then it would be peaceful. I think maybe its the water proofing
    06-14-2017 11:20 PM
  2. alodar101's Avatar
    Does anyone know if the mobile update from yesterday addresses sd card issue? I updated last night and had my sd card request a chkdsk run for to fix errors this morning. Not sure if it was a random coincidence or an upgrade result
    It does not. Microsoft has not released any patch for the sd card. That will come from qualcom, through Microsoft.
    06-25-2017 10:21 PM
  3. Mark Kaplan's Avatar
    I asked HP Support for an update and got this back:

    Current update status of Windows 10 Mobile issues:
    Double tap to wake up functionality improvement: Fix being tested currently
    Call forwarding issue: Fix being tested currently
    SD Card disconnection issue: Fix being worked on currently
    Folio Wallet Case causes crash: Fix being worked on currently
    Outlook performance issues/Continuum: Issue sent to Outlook dev team at Microsoft (continue to log feedback to Microsoft though app).
    JaimitoFrog and paschott like this.
    06-28-2017 08:45 AM
  4. Jimmie Lee's Avatar
    I asked HP Support for an update and got this back:

    Current update status of Windows 10 Mobile issues:
    Double tap to wake up functionality improvement: Fix being tested currently
    Call forwarding issue: Fix being tested currently
    SD Card disconnection issue: Fix being worked on currently
    Folio Wallet Case causes crash: Fix being worked on currently
    Outlook performance issues/Continuum: Issue sent to Outlook dev team at Microsoft (continue to log feedback to Microsoft though app).
    I just took my SD card out for a while, like a few weeks, then I put it back in and all is well. I think, there was an update while I had it out, but it works fine now.
    06-28-2017 07:00 PM
  5. JaimitoFrog's Avatar
    Anyone tested this yet with the new fw update? I will try it this weekend.
    07-14-2017 07:37 PM
  6. Mark Kaplan's Avatar
    I installed it and so far haven't had any disconnects.
    07-17-2017 09:32 AM
  7. Mark Kaplan's Avatar
    I just had an SD card disconnect. :(
    07-18-2017 02:41 PM
  8. JaimitoFrog's Avatar
    No disconnect yet on 128gb SanDisk. I reformatted the card ok a PC, and old data transferred on it. Once place in the phone, it prompted to repair it, I clicked yes. So far so good.
    07-20-2017 04:31 AM
  9. ScottM2753's Avatar
    I did a full reset to the phone this past Sunday, new firmware and the latest OS, so far (fingers crossed) no disconnects. 👍
    07-21-2017 08:47 AM
  10. MsftMan's Avatar
    OK, so my X3 is new and has the recent FW update and running current Preview Release. The SD Card doesn't show up anywhere at all where it really needs to. Yet... it does show up under "Devices... Bluetooth & other devices" and the ONLY place the card shows up is when saving a file it lists the card under "File Explorer." So it seems to me more of a software issue than hardware.
    07-25-2017 03:58 PM
  11. Mark Kaplan's Avatar
    HP support is telling me the actual fix for the SD card disconnects is coming mid-august from Microsoft.
    paschott likes this.
    07-26-2017 12:59 PM
  12. MsftMan's Avatar
    Fingers crossed Mark... fingers crossed!
    Mark Kaplan likes this.
    07-26-2017 08:03 PM
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