Apps don't open - Spotify - American Airlines - Battery Tiles...

yeshaib

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Feb 21, 2017
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Hello All,

I got my X3 and after a full reset (and a replacement from HP) and update I have multiple apps that simply don't work.
I don't have a MicroSD card but tried with as well...

Spotify just shows loading....

Thoughts?

Thank yo
 

Indistinguishable

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Nov 16, 2012
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Hello All,

I got my X3 and after a full reset (and a replacement from HP) and update I have multiple apps that simply don't work.
I don't have a MicroSD card but tried with as well...

Spotify just shows loading....

Thoughts?

Thank yo

Spotify seems to be working no problem for me. Have you tried a soft reset?

In order to do a soft reset, simply hold down the power button the device for about 15 seconds or until the phone vibrates and resets itself. It's just like rebooting a computer.
 

yeshaib

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Feb 21, 2017
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So that doesn't do it, I just did a full reset.
I have another HP Elite X3 that all the apps are working on it
I have a feeling an update is killing me here

Working Phone
Firmware - 0002.0000.0018.0105
OS Ending 693
Bootloader 520161

Non working phone
Firmware - 0002.0000.0023.0113
Sames OS version
Bootloader 520221

I'm updating the working phone right now
 

AUCLABruin

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Sep 24, 2012
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The American Airlines app support was eliminated in the early part of last year. You can still download it on Windows 10, but it won't function.
 

Clive Rennie

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May 16, 2013
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Same here but after the new windows phone preview update i have the issue plus with spotify the audio device is unavailable but napster works fine and im trying it out for 3 months for 1 dollar. Spotify needs to go UWP like napster maybe that will fix alot of the problems, napster opens up quickly without any problems spotify needs to fix the problem otherwise ill give them up i have groove and i love it plus napster seems ok.
 

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