Windows phone app for desktop no longer connects

jssmarathon

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Mar 15, 2013
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I used to be able to use the desktop app to synchronize my music with iTunes. Now with creators update on both phone and desktop computer, I can no longer connect to telephone, neither the HP elite X3 or the 950 XL.
Anybody else have this issue?
If so anybody have an idea?
 

jssmarathon

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Mar 15, 2013
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No finding of phone (x3) at all here.

But it shows up fine in explorer.
Uninstalled and reinstalled desktop app and devices in device manager

Anyone have a clue??
 

O W Jones

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Oct 14, 2014
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Had this problem too. Found a solution on hp website. Here are instructions. Note it disables search on the taskbar but not within file explorer. I also don't know how if effects Cortana as I don't use it.
Hold win key +r to open run
Type msconfig
Click services
Find windows search (you can sort alphabetically)
Uncheck tickbox
Click ok
Select restart

Seems to make file explorer run faster with indexing disabled too.
 

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