1. MrBean01's Avatar
    Hello,
    I have several X3 to configure and output to users.
    On two X3 (Win10 Mobile - Build 10.0.15254.124 - Version 1709) I have the following problem.
    The finger scanner stops responding. After installation and updates, everything worked well. After several days of use, the scanner suddenly stops working. A reboot does not help. Does anyone have a helpful hint?
    Many thanks for your help!
    12-13-2017 07:20 AM
  2. beman39's Avatar
    sounds like it might be a hardware issue... is it still under warranty?
    12-13-2017 08:00 AM
  3. MrBean01's Avatar
    Hi :-)
    I've configured 40 pieces of X3 in our company,
    20 I have finished.
    with 4 devices an error occurred on the finger scanner.
    With 2 immediately, with 2 devices in the course of a week.

    All devices still have warranty, but is the quality of the devices so bad? Or is there a bugfix?
    12-13-2017 08:54 AM

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