1. Jason Gorman1's Avatar
    I have an HP stream 7 and I want to install an unsigned driver on it , I have followed the required steps to do this by going through the settings and restart etc except when it boots I get

    "bitlocker you must enter your recovery key to access start up settings"

    "Press enter key or windows key to continue"

    This is where I should be able to select force unsigned drivers option however I cannot move forward because I have no enter key to press and touching the windows key on the tablet does nothing.

    I have tried everything but cannot move past this point. Plugging in a keyboard to the micro usb port does nothing as well.

    Dunno I am stumped here.

    It looks like trying to turn off bitlocker is a major process and something I would prefer not to try to have to do. Bitlocker must have been on by default as I never turned it on in the first place.

    Any idea's here guys on how to proceed.
    05-30-2015 11:18 PM
  2. xandros9's Avatar
    I think what I would do at this point is turn it off which will probably be the most painless at this point overall. It's no small task for the PC (and takes a bit), but for us end users, its just a simple switch in the PC Settings app. (at the bottom of Info I think, there should be a toggle)
    TheMetalman likes this.
    05-30-2015 11:50 PM
  3. Jason Gorman1's Avatar
    Thanks for the reply , I did not even know there was the toggle to turn off encryption under the info setting. Have flicked the toggle now and will wait for it to decrypt which I would say will take awhile.
    With some luck I will be able to go through the motions of installing the unsigned driver after this.

    Crossing my fingers and thanks for the help will see how it goes.
    xandros9 likes this.
    05-31-2015 12:01 AM
  4. Jason Gorman1's Avatar
    Sucess in some regards as after encryption was off I was able to move forward and install an unsigned driver however on rebooting the device the drive is marked as unusable.
    If I reboot the device again with unsigned drivers allowed it works but would not prefer having to do this all the time. I wonder if there is a way of making it stick.
    05-31-2015 12:28 AM
  5. Jiffybag's Avatar
    What driver are you installing?

    Posted via the Windows Central App for Android
    05-31-2015 06:17 AM
  6. Jason Gorman1's Avatar
    its a driver for a scanner which plugs into my car for diagnostics via the obdii port.
    Works great except for the driver not sticking after the reboot.
    05-31-2015 11:06 AM

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