07-21-2013 06:10 PM
419 12345 ...
tools
  1. Byron Hinson's Avatar
    It's a brand new phone on a brand new OS, so teething problems while annoying, shouldn't be totally unexpected.

    Hopefully it will all be resolved before too long, hang in there guys.
    While most of the time I agree - I've never had a phone in the past 15 years that reboots like this one does! Teething is usually crashing apps, not an entire phone reboot.
    11-09-2012 02:10 PM
  2. Byron Hinson's Avatar
    It's a brand new phone on a brand new OS, so teething problems while annoying, shouldn't be totally unexpected.

    Hopefully it will all be resolved before too long, hang in there guys.
    Let's hope they show what great customer support they have. It is one reason why I'm, so confident about getting a Nokia.
    Hmmm in the UK while HTC support are usually good, their repair service (Regenersys) are awful. Returned a HTC One X to them for a repair 4 times and never got fixed despite it being a known hardware fault!

    Gave them a second chance with the 8X - now regretting it but hoping its a firmware/app issue.
    11-09-2012 02:14 PM
  3. independentvolume's Avatar
    Many 920's are freezing/restarting. I have a feeling it's the OS and not the actual device.
    11-09-2012 02:14 PM
  4. Byron Hinson's Avatar
    Many 920's are freezing/restarting. I have a feeling it's the OS and not the actual device.
    Wouldn't surprise me considering they didn't want to let press get their hands on the actually OS until the past week or so.
    11-09-2012 02:22 PM
  5. thed's Avatar
    Wouldn't surprise me considering they didn't want to let press get their hands on the actually OS until the past week or so.
    Yeah, I was considering a preorder but I held off for a couple reasons including this. The whole WP8 release has kind of felt like a bit of a rush job. I may wait a few weeks to see if they can get the kinks worked out.
    11-09-2012 02:40 PM
  6. Eric Hon's Avatar
    Many 920's are freezing/restarting. I have a feeling it's the OS and not the actual device.
    My HTC Trophy reboots like once every other month it seems, so it probably is an OS, but this is the first time I've heard anyone else reference the issue on any phone.
    11-09-2012 03:34 PM
  7. nicooke's Avatar
    Sill no reboots having removed the HTC hub. Will give it a bit longer, then may reinstall - I'd had the hub update too. Perhaps there was an issue with the way they first installed it. Mberdych - I wonder if can uninstall and reinstall might overwrite whatever went wrong. Really happy now the reboots are gone.
    11-09-2012 04:09 PM
  8. anth77uk's Avatar
    My problem has gone from bad to better to worse. I've had about 6 reboots tonight since around 3pm. Tuesday,Wednesday and Thursday weren't bad. Only had a couple of reboots. Ive been reading this thread to see what other new 8x owners have experienced.

    It looks like ive got a bad unit. My wife has had a couple of reboots on her 8x but nothing like mine (though Im on mine much much more!)

    Ive also noticed i have a pixel out near the drop down clock. Not a massive issue but annoying in a new phone all the same.

    So tomorrow im returning it to phones4u for a replacement. I'll see how that goes.

    Can I state again that though Ive had these issues I still really like the phone. Its design is awesome. And the screen is gorgeous. The memory capacity isn't too much of an issue if you have an xbox music pass and windows 8. Im just hoping that the replacement is a little more stable than the one I have now.
    11-09-2012 05:07 PM
  9. anth77uk's Avatar
    Exchange done. Unfortunately they didn't have any blue 8x left in stock so Ive now got a black one. Ill see how this one goes
    11-10-2012 06:15 AM
  10. muitosabao's Avatar
    Lumia 920 here. Have it since Tuesday and had a couple random reboots. I think both when the phone was just sitting idle on my desk.

    Sent from my RM-821_eu_euro2_248 using Board Express
    11-10-2012 06:28 AM
  11. Davidmuful's Avatar
    Just checking in to say that since I uninstalled HTC and turned off attentive phone features I have had no problems at all. It has been almost two days. I had my last reboot half an hour before I did this. Please, anyone that is having problems try uninstalling HTC hub and turning off attentive phone features in settings.
    11-10-2012 06:55 AM
  12. Davidmuful's Avatar
    Lumia 920 here. Have it since Tuesday and had a couple random reboots. I think both when the phone was just sitting idle on my desk.

    Sent from my RM-821_eu_euro2_248 using Board Express
    This has got to all be because MS was late in delivering WindowsPhone 8 RTm. Not enough testing. I'm sure we'll see bug fixes rolling out pretty soon.
    11-10-2012 08:11 AM
  13. nicooke's Avatar
    Ok got a reboot this evening. Still have attentive phone on though
    11-10-2012 12:24 PM
  14. mberdych's Avatar
    That does not look to be device specific now.
    11-10-2012 12:38 PM
  15. ajorourke's Avatar
    I took my 8x back because of this and since Saturday (when I exchanged) I have had 2 reboots. It seems to be a software issue. I'll give it another week and see what HTC / Microsoft come up with.
    11-12-2012 09:28 AM
  16. anth77uk's Avatar
    I returned my Blue 8x on Saturday to phones4u for an exchange. Unfortunately they didn't have any California blue left in stock so I asked to swap it for a black 8x. So far (touch wood) I've not had any reboots. My wife has had a few reboots over the weekend and she has a blue 8x.
    11-12-2012 10:27 AM
  17. anth77uk's Avatar
    Ha that was me speaking to soon. My first reboot on my black 8x!
    11-12-2012 12:16 PM
  18. alexblfc's Avatar
    First reboot just now. Was browsing emails and suddenly switched off. Annoying. Also for some reason the WPCentral app isn't in full screen now. There is a big black bar across the top.

    Looks like MS rushed this out tbh
    11-12-2012 01:11 PM
  19. DeathBreath's Avatar
    It would be nice if someone started a thread on MS forums so that we aren't just talking in vein over here.

    Link to WP8 Forums over at MS: Windows Phone - Microsoft Community

    Please and thanks :)

    BTW - I am waiting for my order to ship tomorrow like everyone, but this seems to be a pretty common issue. We won't get any help if we don't let MS know.
    11-12-2012 02:54 PM
  20. alexblfc's Avatar
    It would be nice if someone started a thread on MS forums so that we aren't just talking in vein over here.

    Link to WP8 Forums over at MS: Windows Phone - Microsoft Community

    Please and thanks :)

    BTW - I am waiting for my order to ship tomorrow like everyone, but this seems to be a pretty common issue. We won't get any help if we don't let MS know.
    Done 8X Reboots - Microsoft Community
    DeathBreath likes this.
    11-12-2012 03:02 PM
  21. DeathBreath's Avatar
    Thanks Man! Much appreciated :)

    Also, the more people that reply to his message, the better adn faster our response(hopefully). I'll reply over there soon.
    11-12-2012 03:18 PM
  22. Coolknight1968's Avatar
    Everyone... Try switching off (ipv4 only) ipV6ipV4 under Carrier Internet and MMS settings. I have observed some erratic behavior while in mixed mode... But no reboots (have two 8X). Update us if this helps.
    11-12-2012 06:21 PM
  23. Davidmuful's Avatar
    eesh, I was so sure I had fixed it, no reboots for days, and now I've had reboots again. It has to be software. Too much of a coincidence that people are swapping for new phones and having the same problem. If it was hardware it would be getting in to recall territory.
    11-13-2012 05:55 AM
  24. pmhgeneral's Avatar
    Don't know if it helps but I also had a reboot on my trophy phone this Sunday morning. It was just sitting on the desk, had a full charge.
    11-13-2012 06:04 AM
  25. alexblfc's Avatar
    Just had another one. Was scrolling through songs in the store and it rebooted. Starting to get sick of it.
    11-13-2012 12:58 PM
419 12345 ...
LINK TO POST COPIED TO CLIPBOARD