09-14-2014 08:59 PM
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  1. jhguth's Avatar
    yeah, those symptoms are exactly the same that i had with mine. tape will fix it, just add tape.

    Update: still not a single problem or reboot since taping the SIM
    03-18-2013 08:51 AM
  2. prettyconfusd's Avatar
    yeah, those symptoms are exactly the same that i had with mine. tape will fix it, just add tape.

    Update: still not a single problem or reboot since taping the SIM
    Ok cool, thanks! I don't suppose anyone has a photo of their sim with tape on it do they? I'm paranoid I'll get it wrong...
    03-19-2013 10:50 AM
  3. jhguth's Avatar
    Just place the tape on the side opposite of the contacts then trim it to the shape of the sim card (or very slightly bigger)

    its ***** proof
    03-21-2013 05:47 PM
  4. laity78's Avatar
    I think I'm gonna give the tape a shot. I contacted Verizon they never heard of the issue. So they sent me a new sim card. I thought that fixed it cuz after my new sim card it didn't happen for 3 weeks. I was so relieved, but then what do u know it started again. Mine randomly reboots also. Sometimes it does it right after the SIM card error. Are these issues related?
    03-24-2013 09:37 AM
  5. jhguth's Avatar
    Yes, tape will fix all of that.

    It takes 3 seconds, just tape it.

    UPDATE: still not a single reboot or signal loss since taping the SIM card
    laity78 likes this.
    03-24-2013 11:20 AM
  6. laity78's Avatar
    What kinda tape do u recommend?
    03-24-2013 05:45 PM
  7. jhguth's Avatar
    Regular clear scotch tape is what I used, I suspect anything will work
    laity78 likes this.
    03-24-2013 08:29 PM
  8. Martin Meyer's Avatar
    Hi all!

    As some already know, there's a "bug" on the design of the Sim Card Slot on the 8X (metal frame short circuits the Sim Card). I just made this image as a simple "DIY" of how to fix it.

    My 8X was rebooting and/or displaying "Sim Error" several times each day, but havent done it since (2 weeks now).

    htc_tape_trick.jpg

    Please share and spread this!
    03-25-2013 06:37 AM
  9. morpheus1982's Avatar
    Thanks for this. I have heard about the tape trick, but no one stated exactly how this should be implemented.
    03-25-2013 07:10 AM
  10. rocking23nf's Avatar
    seems sketchy to me. I would be returning the phone if I had to do that.
    03-25-2013 07:37 AM
  11. Martin Meyer's Avatar
    I would too, if I was sure to get a new phone with a Sim Card Clot without this design flaw, which I cant be sure of. So ... This works for me, and I cant find another phone on the market right now, that I really want to have - except the 8X :-)
    03-25-2013 07:42 AM
  12. jhguth's Avatar
    The purpose of the tape is to wedge it in so it has a solid connection, the tape goes on the back of the sim. It's not an issue of short-circuiting, its an issue of it losing a solid connection.

    Place the sim in the tray and place tape on the opposite side of the contacts. and trim it to fit.
    03-25-2013 08:31 AM
  13. martinmc78's Avatar
    Don't mean to be rude but didn't we have an exhaustively long thread on this back in November/December?
    03-25-2013 09:32 AM
  14. prettyconfusd's Avatar
    There is a huuuuge thread on it that we were posting in as recently as the other day, this is the first time someone's put a diagram up so thank for that!

    I just put three strips of tape over the back of the sim card, cut it to shape, and have had no problems this week, not really sure about covering up the actual connectors on the sim with tape, that just screams of becoming more of a problem as time goes on...

    Still, if mine has any more problems I'll have to just go on at HTC and get them to fix it.
    03-25-2013 09:37 AM
  15. prettyconfusd's Avatar
    I took the plunge and put three strips of tape over the back of the sim card, cut it to shape, and have had no problems this week, amazing!

    Still, if mine has any more problems I'll have to just go on at HTC and get them to fix it but for now, this is the longest my phone has gone without restarting it in over 2 months!

    Oh, I did try HTC support once more but didn't even get a response, that's four times I've put in a support call since January that they've ignored. Shall be moving to Nokia for my next phone I think.
    03-25-2013 09:40 AM
  16. ryan.kruger's Avatar
    Mine works after this method as well.

    Was getting errors once a day after months of nothing. Taped it up, and not one issue 😊
    03-25-2013 10:02 AM
  17. Ray Rogers's Avatar
    I had sent my phone in for repair, it quit altogether, they replaced the main board and the sim bed/slot. I've had no problems since. I think that they are aware of the issue but are trying to ignore it hoping it goes away
    03-25-2013 10:47 AM
  18. Martin Meyer's Avatar
    The purpose of the tape is to wedge it in so it has a solid connection, the tape goes on the back of the sim. It's not an issue of short-circuiting, its an issue of it losing a solid connection.

    Place the sim in the tray and place tape on the opposite side of the contacts. and trim it to fit.
    In my "Sim Slot", the connecters on the Sim Card actually touches the metal of the "Slot", so for me it was actually a matter of putting it around the front AND back (bend around the edge of the Sim) :-)

    I'm new here, so I'm not sure how many threads are already about the issue. I just know I googled for a couple of days without finding anything REALLY usefull, so thats why I made this - so that others, hopefully, will find it as well :-)
    03-25-2013 02:34 PM
  19. jhguth's Avatar
    You don't want to cover the contacts, put it on the other side.
    03-25-2013 07:35 PM
  20. YCSMD's Avatar
    Pretty simple. I put one piece of clear tape on the back of the SIM, cut it to size, and popped SIM back in. Maybe a month since doing it and no more SIM issues.
    03-25-2013 10:48 PM
  21. ljt1984's Avatar
    Mine started restarting/SIM error over the last couple of weeks, so I've just tried this tape solution (the tape on the rear of the sim) so we'll see how it goes!
    03-26-2013 03:49 PM
  22. Jeremy Lebens's Avatar
    So my phone has been getting this SIM card error like 3 times a day now. I was confused when I read about the tape trick, because people kept saying not to cover the "contacts". What exactly does that mean? What I did was pop it out and put a clear piece of tape on the side that WASN'T gold (aka the side that said Verizon SIM Card) and then I cut around the edges/corners as best as I could and then I popped it back in (firmly). Did I do it wrong? Did I put too much tape on it? The image posted up above only shows a thin piece on one side. I'm worried that I did it wrong now and that it's going to melt into the card or something. Uh oh...
    03-30-2013 11:48 PM
  23. xboxonthego3's Avatar
    So my phone has been getting this SIM card error like 3 times a day now. I was confused when I read about the tape trick, because people kept saying not to cover the "contacts". What exactly does that mean? What I did was pop it out and put a clear piece of tape on the side that WASN'T gold (aka the side that said Verizon SIM Card) and then I cut around the edges/corners as best as I could and then I popped it back in (firmly). Did I do it wrong? Did I put too much tape on it? The image posted up above only shows a thin piece on one side. I'm worried that I did it wrong now and that it's going to melt into the card or something. Uh oh...
    by contacts they mean the metal side or gold side as you put it. Putting tape on the other side makes sure the contacts or metal side is actually touching the the contacts on the inside of a phone so you don't get the error.
    03-30-2013 11:56 PM
  24. Jeremy Lebens's Avatar
    by contacts they mean the metal side or gold side as you put it. Putting tape on the other side makes sure the contacts or metal side is actually touching the the contacts on the inside of a phone so you don't get the error.
    Ah, makes sense now. So it sounds like I did it right. Thanks for the quick reply! My only real worry was the excess tape. I could not for the life of me cut it all completely off. There was a little bit leftover, but I think I did a decent job with it. Popped it back in a few mins ago and it seems to be working. If I can make it a day without the error then I think I'll be in good shape. Loving the phone otherwise.
    03-31-2013 12:07 AM
  25. laity78's Avatar
    Today is my 6th day since doing the tape method an not 1 sim error or reboot. Such a relief!
    03-31-2013 11:20 AM
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