HTC 8X capacitive buttons not working!

[Rodrigo Flores Agreda]

i have a new htc 8x and it was all right. suddently the capacitive buttons has been stop working. i can't use my phone! i tried everithing to make the capacitive buttons work, but they doesn?t. please help me!

 

[illegaloperation]

Clearly, it's a hardware issue. You need to exchange your phone.

 

[Flagz]

Yeah, we can't help you with that, obviously it's a serious defect!

 

[Tyler Smith1]

Ok, so my Tmobile HTC 8X started doing this. The phone is 3 days old. All 3 of the capacitive butttons are non-functional. I have not done a factory reset yet.

 

[Tyler Smith1]

- Factory reset did not help...

 

[Villain]

yeah your best option is returning it for a swap