1. Josh Thomas1's Avatar
    I attempted to link my Microsoft Account to my new HTC 8X. I entered in the wrong email. Now I am unable to change the email that is logged into the phone. This email isn't even a valid email. I am unable to edit the email space, only the password space. Obviously, any password I enter will be wrong because the email is wrong. How do I change the email? I simply want to just type in another email address, but the bar is blacked out and cannot be interacted with.

    I must be making some kind of mistake, right? Some option overlooked? There is no way that I can't change the microsoft account email address when I have never even logged into one on this phone.

    Also, if I choose the option to add another account, the option for adding a microsoft account doesn't even appear on the list.
    12-29-2012 08:00 PM
  2. Flagz's Avatar
    You must perform a hard reset in order to change the Microsoft Account linked to your windows phone 8 device.
    12-29-2012 08:03 PM

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