10-31-2013 11:55 AM
46 12
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  1. Peter Turnansky's Avatar
    Hi I`m facing the same: When the friend is on mobile device you can't see his/her messages inside for some reason. You have to open FB application. Any suggestion?
    07-23-2013 03:23 AM
  2. Del1701's Avatar
    This did work for me when I originally bought my 920 a month ago but after about a week it stopped working, it just kept saying cannot connect :mad: even after several hard resets due to other problems with my 920 and removing wp permissions from Facebook and setting it up again it has never worked :banghead:
    My phone's gone back to get repaired under warranty so let's see if it works when I get it back :rolleyes:


    Sent from the event horizon of a quantum singularity :D
    07-23-2013 03:38 AM
  3. schrammi's Avatar
    Have my Lumia 925 with the latest build about a week now and ive tested and tried everything! new fb account, complete reset and all other tipps from wp central and dem Microsoft community and it has NEVER been worked. the Chat is always offline - coulndt connect to Chat!
    07-24-2013 08:17 AM
  4. Gibraltar75's Avatar
    I was also having the same problem, could not connect to FB chat. I had tried everything, unlink FB account from MS account, change passwords, change settings but nothing worked.
    FB chat worked - sort off - until a couple weeks ago.
    I've read on answers.microsoft.com a user suggesting the uninstall of Skype, so in desperation I uninstalled and can you believe it? FB chat can now connect and seems to work.
    So if you're having problems connecting to FB chat and have Skype installed, try removing it (does not seem to resolve problems with message lag and other problems).
    07-26-2013 06:49 PM
  5. madhu kiran's Avatar
    I am using lumia 520. i bought this phone two months back and i have seen only once signin (available) that too restarting my phone 3 times and after some time the same error cant connect to chat. i asked nokia care they said its network problem, but i am using vodafone, and in center of the city, i dont think so its network problem. its problem with phone itself
    07-28-2013 01:24 AM
  6. pankaj2185's Avatar
    I seem to get notification and the message when someone pings me for the first time. After that, I do not receive the messages and cannot chat. Seems like I committed a big mistake buying Windows phone. If the basic things like facebook does not work, I don't care if i have to sell it off.
    07-29-2013 02:12 AM
  7. taymur's Avatar
    what bugs me the most, does Microsoft & Nokia employees even have WP8 devices? im starting to believe they have androids and Iphones, because this problem is so obvious, they don't need customer feedback, its not working for anyone search all the forums, everyone is talking about the same thing, and im sure its not working for them employees either.

    im tired, I really feel that I wasted money, and even robbed :S wish I went for an Iphone.

    why don't Microsoft fix it? its really weird, but WP8 seems to be so rigid, and it is big on space too, so they have to wait to get a batch of issues done, then give their devices an update, which sadly is taking alooooooooong time!!!!!!! :(
    07-29-2013 03:06 AM
  8. Catalin Esanu's Avatar
    The last update pretty much coincides with my chat issue starting up. Never had a problem before, now suddenly only get the initial incoming message, but once I reply...that's it. No new messages come through.

    This is my exact problem with FB Chat through Messaging since I bought the phone 2 months ago

    Edit: I installed the update (8.0.10327.77) today and so far it seems this problem is fixed. It takes 2 or 3 seconds to recieve de replies.
    Last edited by Catalin Esanu; 08-21-2013 at 06:46 AM. Reason: Update recieved
    08-01-2013 01:22 AM
  9. Omnislash9998's Avatar
    This is defiantly a Skype issue. Mine hasn't connected to chat so weeks. I uninstalled Skype and it worked straight away. I've since reinstalled Skype and its still working so fingers crossed.
    08-24-2013 02:24 PM
  10. Omnislash9998's Avatar
    Ok its started not connecting again. Uninstalling skype makes no difference now. Very annoying i use Facebook chat a lot.
    08-28-2013 09:43 AM
  11. Sathish Rao's Avatar
    Hi. As u said i uninstalled Skype yesterday and sfb chat was working nicely fr a day. Thn today mrng when go to fb chat it shows "cannot connect to chat". I even uninstalled wechat cos i linked the fb account to it. Even nw its not working.
    09-08-2013 11:23 PM
  12. Omnislash9998's Avatar
    I was hoping GDR2 would fix this issue. Unfortunately it has not :@
    09-12-2013 01:00 PM
  13. LEFTKOYL's Avatar
    No issue no skype nothing just open messenger change status to offiline and then online again keep in mind to have open Data (wifi or 3G).
    09-13-2013 01:03 AM
  14. Omnislash9998's Avatar
    Doesn't work unfortunately.
    09-13-2013 01:18 PM
  15. LEFTKOYL's Avatar
    Its related to skype because at skype we have linked the MSN messenger account so maybe that's why can't connect some times to phone messenger. Because the phone messenger app retrieves requests from old msn messaging services.
    09-18-2013 06:09 AM
  16. plyboult's Avatar
    I've seen a lot of success with the chat working without battery saver on. My biggest question just how good is battery saver? I am nervous to keep it off, as my battery has a usually good track record of lasting awhile. Thanks
    09-30-2013 09:18 AM
  17. Allen Li1's Avatar
    thank you !
    10-04-2013 07:58 PM
  18. Dadstar0410's Avatar
    I found out that the chat status has something to do with your phone's ability to connect to your MS account server. This is because the chat status affects your Microsoft Messenger status, so it needs to be able to access the server in order to do that.
    10-07-2013 06:16 PM
  19. Catalin Esanu's Avatar
    10-13-2013 05:56 AM
  20. Catalin Esanu's Avatar
    It's working!! :))).... NOPE. Only on 3G, not on WiFi
    Last edited by Catalin Esanu; 11-01-2013 at 08:45 AM.
    10-31-2013 11:43 AM
  21. JCtheGreat's Avatar
    Since I downloaded GDR3 preview, Facebook Chat through Messaging never failed to work. It just always works.
    10-31-2013 11:55 AM
46 12

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