1. segadc's Avatar
    I hate to do this but with 8.48gb of other storage and rising, I have less than 700 MBs left. I barely have much apps and use SkyDrive and Xbox for my storage needs. Anyway so besides game saves (this is huge :( ) and Live Tile placement, what else will not recover? Also if I do this and turn off Skydrive auto upload, will my other storage rise as fast or at all? Should I wait for a fix which may take a while? Thanks for reading. I can't believe nobody at Microsoft noticed this in their testing!
    03-15-2013 08:30 PM
  2. Narse77's Avatar
    You can redownload your apps. As far as contacts etc, if you had it set to backup you should get those back. Also try the app Shrink Storage from the store. It should get you a couple GB back. I know Nokia has a firmware rolling out now to fix this issue, hopefully HTC or MS can get one out soon also. The other storage problem is a real issue.

    Shrink Storage | Windows Phone Apps+Games Store (United States)
    03-15-2013 08:42 PM
  3. segadc's Avatar
    I tried shrink storage and it doesn't work for me. Seems to release about the same amount of storage that I had before using it. Also tried the trick to move all pictures and videos from camera roll via Skydrive to another folder on skydive. My phone is starting to lag a little which is really something I don't see often on WP8.
    03-15-2013 09:07 PM
  4. wilsey's Avatar
    I tried shrink storage and it doesn't work for me. Seems to release about the same amount of storage that I had before using it. Also tried the trick to move all pictures and videos from camera roll via Skydrive to another folder on skydive. My phone is starting to lag a little which is really something I don't see often on WP8.
    I'm not sure if moving all the pictures to another folder on Skydrive can work. Try to turn off the auto-upload to Skydrive and only upload the photos that you think it is important. Because uploading photos+videos to Skydrive is one of the main reason why the Other Storage keeps rising.
    Maybe you can try to copy all those pictures in your Skydrive folder to your computer first. And then try to delete the photos inside the Skydrive albums from your phone.
    I believe it's the thumbnails images that we see inside the Skydrive folder that use up a lot of the Other Storage, especially if you have a lot photos uploaded to Skydrive.
    03-15-2013 09:25 PM
  5. Stu Malin's Avatar
    I have a feeling its not caused by Skydrive. I'm leaning towards the thumbnails that Photos hub hangs onto from all Facebook, Twitter and Skydrive albums. I deleted a load of music and my Other reduced by nothing. Will keep investigating maybe by deleting some of the photos I keep on FB
    03-16-2013 06:01 AM
  6. ngilbert89's Avatar
    Apparently the other storage is normal according to Microsoft after i emailed them
    03-16-2013 06:10 AM
  7. wilsey's Avatar
    I have a feeling its not caused by Skydrive. I'm leaning towards the thumbnails that Photos hub hangs onto from all Facebook, Twitter and Skydrive albums. I deleted a load of music and my Other reduced by nothing. Will keep investigating maybe by deleting some of the photos I keep on FB
    Yeap, it's from Skydrive. Joe Belfiore mentioned it before. He suggested to turn off the auto-upload to Skydrive.
    And that's what I said earlier, it's the thumbnail images that you upload to Skydrive that might use up a lot of the Other Storage.
    03-16-2013 10:40 AM
  8. tissotti's Avatar
    Apparently the other storage is normal according to Microsoft after i emailed them
    Well it kind of is normal, but it's still a problem. Belfiore already said 2 weeks ago that will be fixed on a update.

    Nokia has delivered or is rolling it out at the moment to its own fix to its Windows Phone 8 handsets already.
    03-16-2013 06:50 PM
  9. segadc's Avatar
    I deleted this folder with videos that showed up in the skydrive albums but made no affect. Also as many pointed out, after deleting apps/games, there is always left over data. I just wish there was a way to keep game saves. Its the only thing keeping me from hard resetting...
    03-17-2013 07:14 AM
  10. anon(5335899)'s Avatar
    I hate to do this but with 8.48gb of other storage and rising, I have less than 700 MBs left.
    Assuming we're talking about a WP8 phone here, just connect to a PC and copy some large files (such as movies) to the pone. This will reduce the other storage segment as intended and release space. Also copy images from the phone, and back if required, will release space.

    There is several apps available, like shrink storage, to resolve this and the coming Nokia Firmware update will also fix this.
    03-17-2013 07:23 AM
  11. HNNNNNGHHH's Avatar
    This problem also extends to WP7 devices, especially when application installs fail, leaving the installer in the "other" portion of the memory.

    If Microsoft doesn't take action very soon, considering the fact that even this problem is still present in WP8, there will be even more WP users complaining about this issue.
    03-17-2013 06:01 PM
  12. pffloyd's Avatar
    So, here's what what I did to get Shrink Storage to work.

    1) I turned off auto upload to Skydrive.
    2) Ran Shrink Storage using the instructions provided
    3) saved about 2.5 gb
    04-17-2013 03:44 PM
  13. segadc's Avatar
    Finally did a hard reset. :(. For the most part everything went smoothly. All the apps I believe downloaded. Text and some settings carried over. Of course lost most of my game saves. :(. Microsoft better give us the cache cleaner soon and fix the problem in the next update!
    04-29-2013 08:33 AM
  14. yanzfoot's Avatar
    Those new Gameloft games, takes a lot of "other space" storage. 2 hours playing Asphalt 7, and the "other space" went up 600 Mb
    04-30-2013 02:39 AM
  15. uopjo6's Avatar
    Auto upload off. Shrink storage used to death. System takes up 2Gb and other storage at 4Gb. Guess how much I have left with 0 games installed? Less than 800Mb. I can't install one damn asphalt game I believe MS has done nth! No ur storage check thing cleaned out 200mb only. Its ridiculous out 200mb only. Its ridiculous!
    06-28-2013 09:30 AM
  16. crash1989's Avatar
    Auto upload off. Shrink storage used to death. System takes up 2Gb and other storage at 4Gb. Guess how much I have left with 0 games installed? Less than 800Mb. I can't install one damn asphalt game I believe MS has done nth! No ur storage check thing cleaned out 200mb only. Its ridiculous out 200mb only. Its ridiculous!
    I read it is due in GDR2 , hope they really fix this. I don't have it as bad as the OP, but I have taken all steps to prevent it from going out of hand.
    06-28-2013 09:35 AM

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