1. mike.strock's Avatar
    I set up a new Outlook.com email address to use with my 8x . I set up my email address as my main Microsoft email address on the 8x, but it only shows me that it will sync email, not contacts. Is there a way for it to sync contacts?

    Yes, I could set it up with my GMail account, but I wanted to use my Outlook.com account with the HTC8x . Contacts doesn't even show up as a sync-able option.

    Am I missing something?

    04-11-2013 11:23 AM
  2. thinkdan's Avatar
    If that's the first account you setup it won't give you the option to sync contacts, calendar and tasks because those will be synced by default. The only thing you can choose to sync or not is email. Check your People hub. Your contacts are most likely already there.
    04-11-2013 02:01 PM
  3. mike.strock's Avatar
    No, they are not there. I've waited a couple hours, thinking that it would take a little bit, but no avail. Still not there. I decided to just sync with GMail for now.

    Thanks for the reply though.

    04-11-2013 02:17 PM
  4. rocking23nf's Avatar

    is your outlook.com that you created and the microsoft account the same account?
    are the contacts in the outlook account when you access it on webmail?
    04-11-2013 04:29 PM
  5. thinkdan's Avatar
    Try this. Go to Outlook.com / People. Are your contacts there? If they are, try editing any contact, change anything, like a letter in the name and hit Save. Then wait a few minutes, go to your phone Settings / Email + Accounts, hold your finger over the account and hit Sync. Now go to your People hub and see if the contact that you just updated is there.
    I had a similar problem today where only 7 out of about 25 contacts that I have showed up in my phone. I had to edit each one of the missing contacts manually and then sync as I just explained for them to show up in my phone.
    04-11-2013 07:35 PM
  6. jhguth's Avatar
    it will take a little while to sync and download, how long ago did you set it up?
    04-11-2013 07:54 PM

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