HTC 8X keyboard problem

Iguana29

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Apr 2, 2013
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Hi. I recently got my HTC 8X, quite nice bit of kit but... I'm having a problem with keyboard. I use two languages - Polish and English and everything is fine while the keyboard is in English but when I switch to Polish it becomes almost impossible to type the letter 'l', especially in txt messages. Emails are usually OK, if I turn the phone to the side then everything is fine. Any ideas what could be the problem and how can I fix it? Thanks.

Edit: Just noticed the same problem with letter 'o'. When I tap it it kind of jumps to either 'i' or 'p'. Very annoying.
 
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WanderingTraveler

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Dec 23, 2012
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Is it a problem while the phone is in portrait? (Maybe it's because it may be a problem with how large your fingers are, or *gasps* there's a problem with the touchscreen)

Try a soft reset, or restart your phone. Or, maybe clean your touchscreen?
 

Iguana29

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Yes, only happens in portrait and only with letters l and o. My fingers are not too big, this is not my first touch screen phone, actually my 3rd windows phone (also had android an iphone before) and never had a problem like that before. Screen is clean too. Weird stuff.
 

gerzhwin

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Nov 13, 2012
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I am using the Polish keyboard since I got my 8X about 2 months ago: No problems with any keys. Sorry for you!
Sent from my Windows Phone 8X by HTC using Board Express
 

bugmenot10

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Apr 20, 2013
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Well, not sure if this is the same issue, but I was having problems too and worked out there is a strip on the touchscreen, about 3cm down from the top, which does not work.

For example, my camera icon does not launch the camera when I touch it. The icons above and below it work. But when I scroll the camera icon up a little, it works.

On my calculator, the + symbol (all the symbols on that line in fact) do not work. They are in the same location as the camera icon.

When I browse the internet or play games, any time I need to interact and it is in that part of the screen, it does not work (e.g. entering a password, I have to scroll the password box to the bottom to get it to work).
 

Aristorrat

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Jan 19, 2014
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Hello, I had the same problem, every time I typed the letter 'T' or 'P' the keyboard would disappear. I hard reset it, soft reset it, nothing would fix the problem, so I change the language to UK.
 

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