1. youngy216's Avatar
    Hi
    I have had my HTC 8X since the start of February and since then i have had several problems.
    These include:
    Randomly restarting
    Signal dropping out
    Screen bonding drying out and peeling off
    power button becoming stuck.

    I have contacted virgin mobile UK and they said that i will need to contact my mobile insurance company. I have and they have said that i will need an new phone and they will charge 35 for a brand new one. Later during the conversation they said that they don't have my phone in stock and they should have in within 5 to 7 days. After 7 days they called and said they still haven't got my phone in stock but they offered my a choice of two other phones. These two other phones are worth considerably less than the HTC 8x so i declined the offer. They then continued to say that they should have my phone in 7 days time. By this time i haven't had a phone for 1 week. I now don't no what to do as today they have called me saying they still don't have the phone in stock.

    Help would be appreciated

    by the way has anyone else had any of these problems?
    Last edited by youngy216; 06-18-2013 at 12:36 PM.
    06-18-2013 11:41 AM
  2. stmav's Avatar
    There is no way they can give you a loaner until the phone is back in stock?
    06-18-2013 12:01 PM
  3. youngy216's Avatar
    I have already asked and they have said no
    06-18-2013 12:34 PM
  4. Villain's Avatar
    I think HTC has stopped producing the 8X... my friend has insurance with bell and has been wating 2 months now for the new device.
    06-26-2013 03:30 AM

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