1. GreenScrew's Avatar
    After 9 months of use I ran in to an unrecoverable failure that required warranty swap. After 9 months my 8x looked perfect, although I'd say after seeing the replacement the blue color had darkened a bit but evenly over the entire phone and it still looked great. So now, less than 2 weeks after getting the replacement, one of the corners has already started peeling! I know others had this issue originally but after 9 months how can this still be? It's not a general problem as my original phone was fine. Regardless, is it something I should expect will be replaced again without hassle (Verizon) for this "new" problem?
    07-12-2013 07:24 AM
  2. stmav's Avatar
    Was your replacement a new or refurbished phone?
    07-12-2013 08:50 AM
  3. GreenScrew's Avatar
    Don't really know for sure, but I'm guessing refurbed - at least it didn't come in the retail packaging.
    07-13-2013 01:51 AM
  4. chomsky11's Avatar
    What hardware revision is it? Mine is 003 and I've had no issues, but I too now have a replacement coming for an audio issue and I'm worried the refurb will be a peeler. I swear, this phone is a delicate frickin' thing.
    07-15-2013 11:54 PM
  5. GreenScrew's Avatar
    Hardware revision says 002 but is that necessarily tied to the case when you consider its refurbished? I don't know, but I'll be visiting the VZW store in the coming days and can't see how they can get out of covering this considering I had one for 9 months with no problem and also have 2 others in the family without a problem. So at least in my mind, this is a defect and should be covered under warranty. Perhaps I'll be sadly disappointed.
    07-18-2013 08:01 PM

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