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  1. lee.eubanks's Avatar
    I installed the update, but I still have 5GBs of Other storage. Any ideas on how to make the phone clean this up? I read in one place I need to fill it up? Is that true?
    08-29-2013 09:28 AM
  2. SB5's Avatar
    I think it was supposed to get fixed on its own. I don't exactly remember how much Other storage I had before the update but I still have around 3 GB. But you could try using the "Shrink Storage" app to fill it up and release the filled up space to see if it reduces some, it has done it for me in the past.
    08-29-2013 10:12 AM
  3. unstoppablekem's Avatar
    Well the app by Nokia is only for their phones. I don't think Microsoft added the Storage Fix on GDR2.
    08-29-2013 10:20 AM
  4. Doohickie's Avatar
    Is "Storage Fix" the name of the Nokia app?

    Also, here's a link to an article about the GDR2 update on HTC.
    Last edited by Doohickie; 08-29-2013 at 11:15 AM.
    08-29-2013 10:54 AM
  5. ken sparks's Avatar
    I installed GDR2 yesterday. Other storage was automatically reduced from 2.51G to 2.23G first time it started up my phone after updating. Its already back up to 2.28 now though. I hope that it will repeat this process automatically from time to time but I don't really know if it will. I have heard that the heretofore useless Make More Space app allows you to delete some temporary files if you have GDR2 installed but have not tried this yet.
    08-31-2013 09:14 PM
  6. clindhartsen's Avatar
    After you get GDR2, you can make use of the Make More Space app which is supposed to allow you to clear some of those temporary files. The problem is how you do that isn't clear.
    wp_ss_20130831_0001.pngwp_ss_20130831_0002.png
    So, on my personal phone, "temporary files" only accounts for ~245MBs, while "other" is near 3.4GBs. Now, if it tap "temporary files" nothing happens. There's no visual indication, no nothing.

    Anyway, other than this solution, the other would be to look through your apps and see if you can figure out which ones may store data locally for caching or maybe actions the app can take. I had some success clearing 500 MBs the other week by deleting multiple apps I presumed had large caches and cleared out the cache of any apps I knew of, like SophieLens.

    Good luck! The only other option I know of is to reset your phone, which I did once months back.
    08-31-2013 09:36 PM
  7. listeningtree's Avatar
    I installed GDR2 yesterday. Other storage was automatically reduced from 2.51G to 2.23G first time it started up my phone after updating. Its already back up to 2.28 now though. I hope that it will repeat this process automatically from time to time but I don't really know if it will. I have heard that the heretofore useless Make More Space app allows you to delete some temporary files if you have GDR2 installed but have not tried this yet.
    The Make More Space app does work. Just make sure that when you tap the Tap to Schedule Temp File Removal button, you stay in that screen. If the screen locks, let it.
    08-31-2013 11:20 PM
  8. yooma's Avatar
    i don't see any change when i tap :/
    09-01-2013 05:46 AM
  9. listeningtree's Avatar
    i don't see any change when i tap :/
    How much does it say you have? Might be too big. Well, if it doesn't work still, there's a thread here about another way around it
    09-01-2013 07:55 AM
  10. lee.eubanks's Avatar
    I installed this app, and it shows I have 2.5GB of temporary files. When I tap it, it doesn't do anything. What screen should this be taking me too? I'm on a Verizon 8x btw.
    09-04-2013 10:11 AM
  11. listeningtree's Avatar
    I installed this app, and it shows I have 2.5GB of temporary files. When I tap it, it doesn't do anything. What screen should this be taking me too? I'm on a Verizon 8x btw.
    It won't take you to another screen. When you tap it, don't leave the app. If the phone locks, just leave it alone for a few minutes. 2.5GB is a lot for it to get rid of.
    09-04-2013 06:57 PM
  12. lee.eubanks's Avatar
    I've tried that, but the phone eventually locks? Will it continue working in the background? Or do I have to keep it awake by touching the screen?
    09-05-2013 07:58 AM
  13. Doohickie's Avatar
    How much does it say you have? Might be too big. Well, if it doesn't work still, there's a thread here about another way around it
    Linkee please?
    09-05-2013 08:40 AM
  14. listeningtree's Avatar
    I've tried that, but the phone eventually locks? Will it continue working in the background? Or do I have to keep it awake by touching the screen?
    Yea that's okay. You don't have to keep the screen awake. It's a system app so, I think it'll continue working in the background.
    09-05-2013 06:57 PM
  15. listeningtree's Avatar
    Linkee please?
    Here you go
    09-05-2013 06:58 PM
  16. lee.eubanks's Avatar
    I let it sit there for 60 minutes uninterrupted, and it didn't do anything! Ugh. Guess I'm gonna have to do a reset to get rid of it and start all over. I'm pretty close to giving up on this OS. It's so unfortunate.
    09-11-2013 01:06 PM
  17. Villain's Avatar
    3 or so gigs is completely normal for other space due to app caches, temp files, map caches etc. 3gb or a bit lower is best your probably going to get.

    do you have many of your email folders synced with a lot of emails? that will play a big factor as well.


    and for whatever reason my 8X is a million times worse for other storage than my ATIV S
    09-13-2013 02:45 AM
  18. Pete's Avatar
    Mine has under 2Gb.

    Maps are stored in the Other folder, so take a look at maps->settings->download maps to see what you have installed. Delete any maps that you don't need while disconnected (the maps app will use the web for map data that's not on the phone). I just have the United Kingdom map on my phone, which is a little under 300Mb. Maps for the entire USA will be almost 3Gb, but you can delete states/regions that you don't need.
    09-13-2013 02:53 AM
  19. lee.eubanks's Avatar
    Yeah, this isn't just the "Other" files. My "Other" storage is at 5GB. This is 2.5 GBs of temp files. I've given up and I'm going to switch back to the iphone for a bit longer. I know WP8 is eventually going to catch up, but it's just not quite there yet.
    09-13-2013 09:20 AM

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