1. Sheikboy's Avatar
    Hi guys,

    My 8x suddenly turned off as it was Syncing to my Mac and now will not turn back on. Has it been bricked for some unknown reason? The battery was charged. Can I recover it in anyway?

    Regards,

    Sheik
    11-29-2013 09:19 AM
  2. Microsoftjunkie's Avatar
    I haven't heard of it bricking in that way, but do you get any response when holding the power button down? Vibration?

    If not, your 2nd best bet would be to let it completely drain itself, then charge and see if it boots.
    11-29-2013 09:50 AM
  3. Sheikboy's Avatar
    I called HTC, they walked me through everything (Battery Reset, Hard Reset etc). Still bricked, it's a motherboard issue. At least it's covered by warranty.

    Also, for those of you who didn't know: Battery Reset is both volume keys and the power button (from off) for 90 seconds
    Microsoftjunkie likes this.
    11-29-2013 10:04 AM
  4. Microsoftjunkie's Avatar
    I called HTC, they walked me through everything (Battery Reset, Hard Reset etc). Still bricked, it's a motherboard issue. At least it's covered by warranty.

    Also, for those of you who didn't know: Battery Reset is both volume keys and the power button (from off) for 90 seconds
    Seriously, i didn't know that. Thx! One question tho, how did you know it did a battery reset? I tried and it just cut on and off.
    11-29-2013 05:27 PM
  5. Sheikboy's Avatar
    Honestly I don't, but that's what the representative from HTC told me. I don't know if this an HTC exclusive thing, but if you're having a battery issue, power off and try that.
    Microsoftjunkie likes this.
    12-01-2013 07:05 PM

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