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  1. andrei_1998's Avatar
    Hello.
    My HTC 8X is freezing any time when I stop it from charging and must be restarted. If an app has errors and cannot be closed, I must restart my phone.
    I want to update my device, but I saw many of you having problems using the device after update.
    What do you think? To update my phone, or not?
    I attached a screen. I think it rules GDR2.
    Attached Thumbnails wp_ss_20140115_0001.png  
    01-15-2014 03:50 AM
  2. Chregu's Avatar
    Your device seems to have some serious troubles. Did you think about sending it in?

    My initial experience with GDR3 was rather bad. My phone was slower and lagging. However after a few days there was another update resolving all the troubles. I would definitely update, if you can go through the update process without your freezes.
    01-15-2014 03:53 AM
  3. andrei_1998's Avatar
    First I want to reset it, then update to GDR3. I saw in this topic that many people had problems after updating and no one knows a solution for them. I'm afraid of updating.
    01-15-2014 03:56 AM
  4. Chregu's Avatar
    First I want to reset it, then update to GDR3. I saw in this topic that many people had problems after updating and no one knows a solution for them. I'm afraid of updating.
    This thread seems to be about Portico, it was started in February 2013.
    01-15-2014 04:03 AM
  5. andrei_1998's Avatar
    Wow, I didn't see that.
    So, what do you think?
    Reset first then update?
    Or update directly? How can I copy my contacts to simCard?
    01-15-2014 04:19 AM
  6. Chregu's Avatar
    Wow, I didn't see that.
    So, what do you think?
    Reset first then update?
    Or update directly? How can I copy my contacts to simCard?
    Don't you have your contacts saved on a Windows Live or Exchange account? I'm not sure if you can copy them back to the SIM, I only know the import function.

    I would probably just update and hope it gets better with the freezes (but backup the data anyway before doing it).

    Actually if I had a problem that is so reproducible, I would send it in. At least my carrier did update to the latest software anyway when I had to send it in.
    01-15-2014 07:55 AM
  7. b23h's Avatar
    Wow, I didn't see that.
    So, what do you think?
    Reset first then update?
    Or update directly? How can I copy my contacts to simCard?
    If you don't mind going through the issue of reinstalling, then reset first then update is probably an excellent idea.
    01-15-2014 08:00 AM
  8. andrei_1998's Avatar
    Update error 80072ee2. I cannot update and I reseted my phone.
    01-15-2014 01:16 PM
  9. b23h's Avatar
    Update error 80072ee2. I cannot update and I reseted my phone.
    ??

    Error 80072ee2 when updating my Windows 8 phone - Microsoft Community
    andrei_1998 likes this.
    01-15-2014 01:23 PM
  10. andrei_1998's Avatar
    Ok, I'll check this out. Thanks.
    01-15-2014 01:50 PM
  11. andrei_1998's Avatar
    So, after many erros before I was able to update, Ii finally installed. The only one problem is that I don't have any GDR3 features installed.
    I'll attach some screens:
    1-4 Errors before update.


    5 The phone is updated.
    That is the first time after installing the update. The X in multitasking don't appears and the phone won't charge turned off.

    6. It appears that I have to update again.

    7-8-9-10. ******* update won't work and it shows me that another update is ready for installing.
    What am I supposed to do?
    Attached Thumbnails wp_ss_20140115_0002.png   wp_ss_20140116_0001.png   wp_ss_20140116_0002.png   wp_ss_20140116_0003.png   wp_ss_20140116_0004.png  

    wp_ss_20140116_0006.png   wp_ss_20140116_0007.png   wp_ss_20140116_0008.png   wp_ss_20140116_0009.png   wp_ss_20140116_0010.png  

    01-17-2014 02:16 AM
  12. juanitoriv's Avatar
    I would think its a patch to fix your problems. Maybe stop it cold and do the Developer Preview method. I have 3 8X's running this way.
    andrei_1998 likes this.
    01-18-2014 07:34 PM
  13. andrei_1998's Avatar
    Tell me more exactly what to do please.
    01-19-2014 02:39 AM
  14. juanitoriv's Avatar
    Well, since you said "please".

    First, go here http://dev.windowsphone.com/en-us/featured/update3 and register for a free App Studio account using your WP/Windows account info. Follow the instructions. After your registered, get this http://www.windowsphone.com/s?appid=...c-038393741e96. Once the app is installed open it, login with the account info, enable preview then just go to Settings, Update. Let it do its do, and good to go.

    Have fun.
    andrei_1998 and Cryio like this.
    01-19-2014 03:12 AM
  15. andrei_1998's Avatar
    I did it! Thanks so much for your help!
    01-19-2014 03:35 PM
  16. juanitoriv's Avatar
    So very welcome Andrei. Enjoy
    01-20-2014 10:15 AM

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