1. Philip Burnett's Avatar
    Hi
    I have just plugged my windows phone HTC 8x into PC - running Windows 8.1 OS, and it won't in the windows phone APP recognise it.

    However, on the computer list of devices its there ....

    I have deleted the windows phone app on the pc and reinstalled it - but it still wont work - It says switch the phone off and on and it may work!

    Well it doesn't - has anyone any suggestions ?

    It was Ok on 31 December - when the new computer arrived - with OS system(WINDOWS 8) it was then upgraded to 8.1... and I have only just plugged the phone in

    the HTC 8x - says the software is up to date.
    thanks
    03-03-2014 10:24 AM
  2. Bryan Sayas's Avatar
    Mine works fine. Just unlock your phone before connecting it to your pc.
    03-03-2014 10:32 AM

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