1. Raghul Fraud's Avatar
    when i open my camera app,the app crashes...
    wp_ss_20140306_0001.png
    this is what i see when i open my camera app...

    please help..
    Thanks
    03-06-2014 05:43 AM
  2. jojoe42's Avatar
    when i open my camera app,the app crashes...
    Click image for larger version. 

Name:	wp_ss_20140306_0001.png 
Views:	7 
Size:	28.6 KB 
ID:	58828
    this is what i see when i open my camera app...

    please help..
    Thanks
    How old is the phone? Did it only happen after you updated the firmware/software?
    03-07-2014 01:17 AM
  3. Sherry213's Avatar
    Mine has started doing this too, just over the last week or so. I get the black screen and then it automatically goes back to the start screen. Sometimes instead of the black screen, the "selfie camera" is on and it's upside down. At first I thought it was because I was outside and the phone was cold, but it kept doing it later on until I shut it off. It's done it several times since then...I always need to power off to get it working again, sometimes 2 or 3 times.

    I've had this phone since Dec 2012. I have not updated anything.
    03-12-2014 04:51 PM
  4. jojoe42's Avatar
    Mine has started doing this too, just over the last week or so. I get the black screen and then it automatically goes back to the start screen. Sometimes instead of the black screen, the "selfie camera" is on and it's upside down. At first I thought it was because I was outside and the phone was cold, but it kept doing it later on until I shut it off. It's done it several times since then...I always need to power off to get it working again, sometimes 2 or 3 times.

    I've had this phone since Dec 2012. I have not updated anything.
    Sounds like more of a hardware issue then :/
    03-14-2014 03:29 AM

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