1. ewestgat's Avatar
    I had to do a master reset in order to get a new phone through warranty and lost all of my photos and text messages . Is there a way I can recover these?

    I appreciate any help!!
    04-25-2014 03:58 PM
  2. ven07's Avatar
    Ehm wow.. Those should've been backed up to onedrive or on your pc/laptop :/ Try connecting the phone to the pc and then using Recuva app by piriform...
    This is not a guarantee, but you can try
    04-25-2014 04:02 PM
  3. ewestgat's Avatar
    I have a Mac--does that make a difference? And is the Recuva app by piriform just an online app that I can download or is it through the Windows Store?

    Thanks!
    ven07 likes this.
    04-28-2014 12:03 PM
  4. ven07's Avatar
    I have a Mac--does that make a difference? And is the Recuva app by piriform just an online app that I can download or is it through the Windows Store?

    Thanks!
    Don't think it should be a problem :) Just a app which you can download from the piriform website (quick google search) lol
    04-28-2014 01:58 PM

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