1. Netrelious's Avatar
    hi i did a factory reset but when the phone finished it didnt ask me for restore apps option. what can i do to restore all my previous installed apps and games ?
    i tried again and again but it just opens as new
    10-03-2014 03:11 PM
  2. Williaml99's Avatar
    What version of OS were you at when you reset? Update to that version then restore. Did you have backup working?

    I have done with my 822 and my wife's 8X. Hope you get there.
    10-03-2014 08:43 PM
  3. Netrelious's Avatar
    What version of OS were you at when you reset? Update to that version then restore. Did you have backup working?

    I have done with my 822 and my wife's 8X. Hope you get there.


    i have the windows 8 . didnt do any updates ( didnt have any) i have backup working and before i do the reset it said last back up 13 hours ago...
    10-04-2014 01:52 AM

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