1. xzb6np's Avatar
    I got the small update for 8.1 tje other day and now I am getting random shut downs. Anyone else having the same issue?
    10-25-2014 09:33 PM
  2. gpobernardo's Avatar
    Not with my L1020. You may want to perform a soft reset and see if that fixes the bug. Just press the volume down and power buttons together for around 10-15 seconds or until you feel your phone vibrate. This will NOT erase your personal data.

    Reference.
    Restarting your Windows Phone 8.1
    10-26-2014 12:27 AM
  3. MKairys's Avatar
    Yes, my 8X started shutting down almost every time I placed it in my pocket. I did a hard reset and the problem seems to have gone away. (I also recovered almost 3Gb of system space ;)
    gpobernardo and Al4video like this.
    10-27-2014 07:15 AM
  4. Maslikad's Avatar
    The same problem here...
    10-30-2014 05:27 PM
  5. sand0oo's Avatar
    Same here... really frustrating..
    11-13-2014 09:00 AM
  6. Eric J F's Avatar
    I suggest a factory (hard) reset as mentioned above.
    11-13-2014 07:37 PM
  7. xzb6np's Avatar
    I did a factory reset after syncing my pictures and let it reinstall from my last backup. Working like a top now!
    11-13-2014 07:50 PM
  8. xzb6np's Avatar
    And now that they pushed another patch its acting up again! :'(

    Posted via the Windows Central App for Android
    11-17-2014 09:40 PM
  9. MKairys's Avatar
    What patch was that?
    11-18-2014 08:16 AM
  10. xzb6np's Avatar
    The last one that came a few days back. Microsoft called ot a critical update for 8.1
    11-18-2014 08:35 AM
  11. Maslikad's Avatar
    after update to 8.10.14203.306 I have no more problems.
    gpobernardo likes this.
    11-20-2014 01:21 PM
  12. to_be_announced's Avatar
    When/how did you get to that version?

    I am currently on version 8.10.14176.243 and just checked and no updates available.
    11-25-2014 09:50 AM
  13. xzb6np's Avatar
    So this really sucks. Do we need to be reporting this to Microsoft somewhere?
    11-29-2014 11:14 AM
  14. GreenScrew's Avatar
    Odd, I'm showing at 8.10.14192.280. Seems not much consistency.
    11-30-2014 10:18 PM
  15. Maslikad's Avatar
    When/how did you get to that version?

    I am currently on version 8.10.14176.243 and just checked and no updates available.
    In October.... EU(Slovenia)
    to_be_announced likes this.
    12-03-2014 11:47 AM
  16. mikey2toes's Avatar
    Even after the last update I'm still getting random reboot problem.
    12-10-2014 02:57 PM
  17. penncil's Avatar
    Had exactly the same random shutdown issues with my 8X and they seem to be getting worse with every recent update.
    However, I seem to have cured it by taping up the SIM. Its a known issue but I had not had the shutdowns until 8.1:(
    I put tape on the back of the SIM and a small piece along the edge on the front. No shutdowns for 4 days now after 3 weeks of increasing shutdowns up to 5 a day

    Search the forums for "Invalid SIM error on 8X". There is a picture on page 5 showing where to put the tape on the contact side of the SIM.
    12-11-2014 10:57 AM
  18. dwarfsize's Avatar
    Yeah I've had a few of these as well.. I REALLY hate random crashes/restarts. It's usually when i'm playing online games though, not sure if that's a coincidence or not.
    12-11-2014 11:03 AM
  19. MKairys's Avatar
    I think I'm getting more random shutdowns since the latest update. I did the hard reset thing too. This morning at the gym it crashed twice while running the podcast app. It has crashed just sitting on my desk too - I pick it up and hit the power button and it says "goodbye..."
    12-18-2014 07:52 AM
  20. MKairys's Avatar
    Well it got worse if anything, and started throwing sim card errors again too, but my contract is up so I bought a nice Icon off eBay and I'm outta here ;-)
    gpobernardo likes this.
    12-25-2014 04:57 PM
  21. to_be_announced's Avatar
    The Icon is a nice phone. My contract was up last week. If it wasn't for Verizon's shotty support for the device, I may have gone the same route as you. But alas, I'll wait for a new device and hope it's out for Verizon and that they don't do it like they did the Icon.
    01-20-2015 10:02 AM

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