1. fools paradise's Avatar
    My 8x downloads an update but can't install it. The message reads: The update was downloaded but couldn't be opened. (80188309). My guess is this is 8.1 update 2. Anyone getting the same ? OS version (without the new update) is 14219.341

    Posted via the Windows Central App for Android
    05-05-2015 04:42 AM
  2. zonic_sonia's Avatar
    My friend actually has the same problem, but hasn't been able to solve it yet.
    05-05-2015 04:45 AM
  3. grubbyashes's Avatar
    Same problem on my laptop. I'll let you know if I find a solution...
    05-06-2015 06:36 PM
  4. Jay Figueroa's Avatar
    Same here. I tried everything but still can't open it. I was thinking that it could be Update 2 also. I guess we have to wait and see...
    05-12-2015 03:03 PM
  5. ordas's Avatar
    Im getting the 80072F8F error, can not even search for an update. Date and regiaon are correct.
    05-13-2015 07:00 AM
  6. ThePC01's Avatar
    My 8x downloads an update but can't install it. The message reads: The update was downloaded but couldn't be opened. (80188309). My guess is this is 8.1 update 2. Anyone getting the same ? OS version (without the new update) is 14219.341
    Me too! HTC 8x
    05-13-2015 09:33 AM
  7. ordas's Avatar
    Well, it worked out for me (error 80072F8F), here is what I did:

    1. Removed the SIM-card.
    2. Resetted the phone (in the settings men).
    3. Logged in to my WLAN.
    3. Logged in to my MS-Account.
    4. Did NOT restore the backup.
    5. Instelled Developer Preview.
    6. Updated the phone 1 or 2 times.
    7. Installed the Insider App.
    8. Updated the phone again 1 or 2 times.
    9. 2 again, but this time I restored my backup.
    10. Re-inserted the SIM-card.

    System OS is now 8.10.14219.341, I can search for updates (no updates available) and the Insider app is now configured to the fast ring too. Oh and Cortana is running now too (Germany) Patiantly waiting for a build that supports the 8X. :)
    05-15-2015 05:35 AM
  8. Stuart84's Avatar
    Yea same problem, My HTC 8X is still saying update failed to install, when I downloaded this update it did it was to stop my phone from periodically rebooting, which it didn't, it was fine but now it does every day trying to install the update, if anyone has been able to find a solution to 88309 error pls reply , thx.
    06-23-2015 04:31 PM
  9. mikey2toes's Avatar
    Made things worse for me.
    06-23-2015 04:57 PM
  10. mikey2toes's Avatar
    Just got another update just there. Was quicker then the last one.
    06-25-2015 05:26 PM
  11. udy7000's Avatar
    Hey, Mikey2toes,

    Have you noticed any improvements with the latest update?
    06-26-2015 03:05 AM
  12. Georgi Anastasov's Avatar
    Same problem here,

    The only thing I didn't try was to reset and then try to update
    06-30-2015 01:51 AM
  13. Georgi Anastasov's Avatar
    Isn't it too small to be the gdr2
    06-30-2015 01:54 AM

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