06-26-2015 08:40 AM
36 12
  1. Kavu2's Avatar
    Just a quick update from the Microsoft Support forum thread on this reboot update issue...
    0x80188308 error at Critical Update for phone reboot issue - Microsoft Community

    A Microsoft forum moderator has posted.....
    Mike Mongeau replied on June 22, 2015

    Microsoft Forum Moderator

    Thanks to all who have raised this issue for our awareness and attention.
    While some of the suggested work arounds may work for some, I recognize that these steps aren't working for everyone.
    Microsoft is actively looking into this problem, and I will reply back when I have more information to share.

    So Microsoft is now aware of the issue and is looking into it for a resolution. Some hope for those still unable to update. Hang in there guys.
    Raffyv likes this.
    06-22-2015 08:25 PM
  2. mikey2toes's Avatar
    Today alone my phone has restarted about 6 times since 7 o clock this morning. The update made no difference at all.
    06-23-2015 09:05 AM
  3. Kavu2's Avatar
    Update from the Microsoft Support forum.....
    0x80188308 error at Critical Update for phone reboot issue - Microsoft Community
    Mike Mongeau replied on June 22, 2015

    Microsoft Forum Moderator

    Update (6/23):

    Hey everyone - so here's the situation so far. First, we know why you are failing with this error. As many of you have correctly identified, the issue is related to lack of system partition space; a storage area of the phone you can't manage directly, for the most part. Performing actions like a hard reset or even restarting, etc. can influence the overall size of what's taking up space there and is why some of you have reported success by doing those things.

    Second, we're republishing the mandatory update as a prerequisite "hard stop". Meaning, it'll download and install by itself first instead of as a co-install with other update(s), which some of you may have been receiving. Since the update is very small in size this way, we expect it'll increase the success rate dramatically. However...

    The update you already have downloaded may stay on your phone for up to five days before it 'times out' and you can go and re-check for the update we are actively republishing. Performing a hard reset would also allow for this more immediately, of course, but many of you may choose to wait and see how it goes when your phone re-pulls the update after the 'time out' period.

    That all said, future updates or other existing and pending updates that are larger in size may still fall into the same situation you are currently experiencing. The issue with the system partition space getting filled unnecessarily is something Microsoft has worked with HTC on in the past, as other phones aren't necessarily afflicted by the same, and will continue to look into this.

    Hang in there guys
    06-23-2015 08:26 PM
  4. udy7000's Avatar
    My phone too reboots several times every day, so the update made a difference after all... from a reboot once, or twice a week.
    06-25-2015 02:03 PM
  5. mikey2toes's Avatar
    A update just arrived for my 8x
    06-25-2015 05:27 PM
  6. Van-Nam Nguyen's Avatar
    After browsing the newest build for windows 10 preview through windows central I checked for an update and its downloading!(not sure tho if its 10!)
    I'll keep an update soon as the reboot finishes ๐Ÿ˜Š
    06-25-2015 05:44 PM
  7. cnjvh's Avatar
    Its not. Just did the same thing :( no idea what it is tho since I already got the critical update a few days ago
    06-25-2015 05:46 PM
  8. Van-Nam Nguyen's Avatar
    The critical update you've done,I've done it too few days ago :)) try to check again later,it might be the preview:))
    06-25-2015 05:57 PM
  9. Van-Nam Nguyen's Avatar
    No windows 10
    It took 5 or 10 to install the update and it mention something about: Developer enhancements. ๐Ÿ˜ž
    06-25-2015 06:38 PM
  10. costas60's Avatar
    are you guys on the dev preview
    I got no update after critical update
    I am on the dev preview
    06-26-2015 07:05 AM
  11. husze's Avatar
    Guys you can see more info with app called "Hardware Tests" about windows phone updates installed.
    At bottom system information->phone updates. Then it shows list of updates with date installed and number of packages.
    If you tap on some update shows more info.

    My phone have enabled developer preview, and enrolled insider fast for windows 10 preview.

    So for the last update from today/yesterday it shows this:

    Owner Component Sub Lng Version
    Microsoft MS_PROJECTA MainOS 8.15.12648.133
    06-26-2015 08:40 AM
36 12

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