05-30-2016 07:46 AM
345 ... 23456 ...
tools
  1. Jazmac's Avatar
    My first two Windows Phones were HTC (8X and One M8), but it seems like windows phone users got second class treatment from their customer support. I had overheating issues with my M8 and finally gave up on HTC. I'm now using a Lumia 735 and loving it. It just seems like Microsoft is more interested in supporting their product than HTC was.
    No problems like that for me...knock wood. Glad you landed somewhere nice just the same.
    09-15-2015 08:28 AM
  2. Alex Jong's Avatar
    I have found one big issue, video playback does not work, and ends in hard reboot. That points to the graphic driver issue FearL0rd mentioned.
    I also did a reset to setup phone as new and not restore anything. But random reboots are still a thing.

    I hope not many people that have this as only device got this update.


    Sent from my iPhone using Tapatalk
    I went and accidentally restarted my phone. From there the random reboot came back again. Tried doing the factory reset no longer works, as it tends to reboot each time i tried to set up the phone. Currently stuck at finish installing the apps -_-"
    09-15-2015 08:31 AM
  3. sabotage's Avatar
    I have pending the wp10 update its downloaded and ready to install.i don't want to install at this point, and unsubscribed from the insider program. How can I remove the update? It's telling me it will force the install on the 18th.
    09-15-2015 08:46 AM
  4. Grimmush's Avatar
    Afaik, restore to factory is one way, not sure if there is another avoiding a complete restore.

    Are people tweeting @GabeAul?


    Sent from my iPhone using Tapatalk
    Right now I don't use twitter and thus do not have a twitter account, but if there is no reply from either Microsoft or HTC regarding this issue, in the next 24hrs, I will make one and engage them.
    This should be something covered by the WC team, with the support of the users affected by this issue, they might have more luck in getting a quick reply.
    Joao Silva2 likes this.
    09-15-2015 08:49 AM
  5. BataBole's Avatar
    I have pending the wp10 update its downloaded and ready to install.i don't want to install at this point, and unsubscribed from the insider program. How can I remove the update? It's telling me it will force the install on the 18th.
    I'm in the same situation. I have tweeted Gabe several times and hope he will respond.
    If they don't provide us solution to fix this very soon, we should go to Settings> About> Reset phone before 18th of September. It will delete downloaded Windows 10 files and we will stay safe on 8.1 although we will lose our data after doing reset.
    sabotage likes this.
    09-15-2015 09:11 AM
  6. svaethier's Avatar
    Once again for those who downloaded this update on your 8x Gabe advises you reflash your device as it is still unsupported for win10m.
    09-15-2015 09:42 AM
  7. Grimmush's Avatar
    After trying to test groove music player and the new edge browser, I've noticed that both music and video play back does not work. Have not tested video playback from the phone -- which someone else already tested and confirmed it doesn't work properly -- only browser streaming.
    Also the phone started reseting itself at random points.

    What a mess.
    09-15-2015 09:45 AM
  8. Joao Silva2's Avatar
    Once again for those who downloaded this update on your 8x Gabe advises you reflash your device as it is still unsupported for win10m.
    That would be great... if i could reflash my phone1 But Windows 8x isn't recognised by WPRT!
    09-15-2015 09:50 AM
  9. paulove's Avatar
    After trying to test groove music player and the new edge browser, I've noticed that both music and video play back does not work. Have not tested video playback from the phone -- which someone else already tested and confirmed it doesn't work properly -- only browser streaming.
    Also the phone started reseting itself at random points.

    What a mess.
    Music playback works for me, if I turn of Video on metro tube, audio plays with no issues. I have seen very slow video too a couple of times.


    Sent from my iPhone using Tapatalk
    09-15-2015 09:51 AM
  10. paulove's Avatar
    @GabeAul is not replying...


    Sent from my iPhone using Tapatalk
    09-15-2015 11:35 AM
  11. Savvas Y's Avatar
    Has anyone found any solution ?
    Rebooting every 3-4 minutes and cannot revert to 8.1
    09-15-2015 11:45 AM
  12. svaethier's Avatar
    Take it up with windows support on twitter,they usually respond faster than Gabe would 👌
    paulove likes this.
    09-15-2015 11:46 AM
  13. paulove's Avatar
    Take it up with windows support on twitter,they usually respond faster than Gabe would
    Thanks for the tip.

    The thing that pisses me off is that he has time to reply to Lumia owners....


    Sent from my iPhone using Tapatalk
    BataBole likes this.
    09-15-2015 12:04 PM
  14. BataBole's Avatar
    Has anyone found any solution ?
    Rebooting every 3-4 minutes and cannot revert to 8.1
    On Microsoft forums, many have fixed rebooting issue with doing a hard reset after update (settings> about> reset phone). So I would suggest you that cuz you got nothing to lose.
    09-15-2015 12:06 PM
  15. Savvas Y's Avatar
    Done that already. After a while it keeps rebooting again.
    09-15-2015 12:11 PM
  16. Peter McNeill1's Avatar
    Try doing a second hard reset. I did and it gave me the option to restore a backup or continue... I restored my backup. Still on WP 10 but it no longer reboots all the time "knock on wood". Screen is still tiny though but setting font size in ease of access to large as possible makes some stuff readable.
    09-15-2015 12:16 PM
  17. Savvas Y's Avatar
    Try doing a second hard reset. I did and it gave me the option to restore a backup or continue... I restored my backup. Still on WP 10 but it no longer reboots all the time "knock on wood". Screen is still tiny though but setting font size in ease of access to large as possible makes some stuff readable.
    So you did 2 hard resets? First one without restore and 2nd one with restore?

    Have you tried to update your apps?
    09-15-2015 12:18 PM
  18. HTC_8X_User's Avatar
    Mine was working fine until I tried a screen capture. It rebooted during the capture and now it keeps rebooting about every 5 min. What a mess. Think of all the users that have not noticed or ignored the build and and how surprised they will be on the 18th when the build tries to install!
    09-15-2015 12:32 PM
  19. Peter McNeill1's Avatar
    It's back to rebooting now and then when I try to open or do something. sighs. MS you owe me a new phone since it said an update was ready but never said what the update was and now I'm stuck like everyone else with a broken 8x
    09-15-2015 12:33 PM
  20. Daniel B1's Avatar
    I got the update message last night, and silly me didn't check here first, just chose "Restart" or whatever the option was.
    Install looked to be going ok but then got stuck in the gear cycle, and this morning it was still rebooting every minute or so. Phone was plugged in but there was no red charging light.

    Could not power off the phone completely, no matter how long I tried holding down Power.
    Was able to get to the barcode screen, but even power down by holding the camera button would trigger a reboot.
    Eventually figured out how to get to the Lightning bolt/Gear combo screen (VOL+ on reboot) but that didn't help.

    Installed the Windows Phone Recovery Tool but that didn't help - when I did a manual detect, it found the phone but there is no software on the server for it to find and install.

    I went to WindowsPhone.com and tried to Ring My Phone but it can't be found right now, so I'm guessing it also won't be able to do a remote factory reset. To be honest I don't want to try as I don't really want to wipe my phone.

    Guessing that my battery level was not sufficient to complete the install, I tried draining the battery because as I said before it would not charge. Found that holding VOL- made it reboot vibrate reboot loop, so I put a rubber band around the phone and let the battery drain. Eventually the screen turned off, phone was dead! Yay!

    Plugged it back in and got the red charge light on finally(!) and got the battery icon on the screen, but after a few minutes the phone rebooted and went into the original gears loop.

    After 30 minutes or so I put the phone back into Lightning Bolt mode. Red light shows it's charging, so that's progress over earlier this morning.

    If it doesn't work after it's fully charged then..... ????
    Last edited by Daniel B1; 09-15-2015 at 01:31 PM.
    09-15-2015 12:42 PM
  21. HTC_8X_User's Avatar
    It's back to rebooting now and then when I try to open or do something. sighs. MS you owe me a new phone since it said an update was ready but never said what the update was and now I'm stuck like everyone else with a broken 8x
    It seems like the only fix path Microsoft would have is to have the 8.1 files for the 8X so that we could use the Windows Phone Recovery Tool. But even with that I think the 8X files might be different depending on the carrier. Needless to say they were not ready to test Windows 10 on the 8X and it would most likely take a long time to solve that.

    I'm sure there are some Microsoft folks in Redmond trying their best to figure out how to fix all the phones they killed, but I don't think there will be a easy solution.
    09-15-2015 12:59 PM
  22. vangara's Avatar
    That's not true, I am registered for insider previews on fast ring and today my HTC 8x prompted me to install Windows 10 Technical preview, I am installing right now, it's running for the past 90 mins...!
    09-15-2015 01:06 PM
  23. Savvas Y's Avatar
    That's not true, I am registered for insider previews on fast ring and today my HTC 8x prompted me to install Windows 10 Technical preview, I am installing right now, it's running for the past 90 mins...!
    Soon you will be another angry and frustrated owner of an HTC 8x
    Grimmush, Alex Jong and samtronX like this.
    09-15-2015 01:09 PM
  24. HTC_8X_User's Avatar
    Soon you will be another angry and frustrated owner of an HTC 8x
    That is pretty funny!!!
    Grimmush likes this.
    09-15-2015 01:51 PM
  25. drixt's Avatar
    That is pretty funny!!!
    Count me in! ;-)
    09-15-2015 01:55 PM
345 ... 23456 ...

Similar Threads

  1. My HTC 8x finally got 10536 update (and its terrible)
    By DarwinPurol in forum Windows 10 Mobile Insider Preview
    Replies: 54
    Last Post: 10-05-2015, 12:24 AM
  2. What's the size of the download to update from WP8.1 to W10M 10536?
    By anon9476898 in forum Windows 10 Mobile Insider Preview
    Replies: 2
    Last Post: 09-15-2015, 01:52 PM
  3. Is windows 10 builds 10536 work smooth in Lumia 630.
    By Mohamed El-Fadaly in forum Windows 10 Mobile Insider Preview
    Replies: 2
    Last Post: 09-15-2015, 07:38 AM
  4. Replies: 3
    Last Post: 09-15-2015, 07:13 AM
  5. HTC 8x started updating to Windows 10, but now it's boot looping
    By michielbrinkers in forum Windows 10 Mobile Insider Preview
    Replies: 1
    Last Post: 09-15-2015, 06:13 AM
LINK TO POST COPIED TO CLIPBOARD