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  1. drixt's Avatar
    Soon you will be another angry and frustrated owner of an HTC 8x
    Count me in! ;-)
    09-15-2015 01:56 PM
  2. dirtyrockerss's Avatar
    Hey, I own an HTC 8x and have done the update. But as many other users my phone keeps rebooting. Since 2h a message appears on the screen that says ''This phone has been locked for security reasons. Try to plugin charge and try again in 2h''. I can't use my phone, still keeps rebooting. Anybody has this problem with locked phone ?
    Last edited by dirtyrockerss; 09-15-2015 at 02:25 PM. Reason: typo
    09-15-2015 02:25 PM
  3. Joao Silva2's Avatar
    Hey, I own an HTC 8x and have done the upadte. But as many other users my phone keeps rebooting. Since 2h a message appears on the screen that says ''This phone has been locked for security reasons. Try to plugin charge and try again in 2h''. I can't use my phone, still keeps rebooting. Anybody has this problem with locked phone ?
    No.
    There's so many people with this problems and we haven't heard a single word from htc or microsoft. All we have now is a brick with htc logo.
    csccgolfer1 likes this.
    09-15-2015 02:26 PM
  4. Grimmush's Avatar
    This is absurd. For the last 4-5 hrs my phone keeps rebooting every 5 minutes.

    No.
    There's so many people with this problems and we haven't heard a single word from htc or microsoft. All we have now is a brick with htc logo.
    But HTC doesn't have much to say in this issue, the update was done outside of the official line, through a alpha/beta program, the only ones at fault are microsoft for ******* up with their ******* detectoids. It's hard even for them do deny any liability here as they made a mistake, this isn't an anomaly, an isolated issue affecting 10 people, it's affecting ALL 8x phones (probably others as well). Most likely all because someone or some group of people forgot to properly label the package before hitting the go button on the latest update.

    People are enrolled in the preview program for quite some time and this kind of ****ery was never experienced before with other preview builds.
    Last edited by Grimmush; 09-15-2015 at 02:59 PM.
    csccgolfer1 likes this.
    09-15-2015 02:46 PM
  5. dirtyrockerss's Avatar
    Why is the phone locked ''for security reasons'' ? ....
    09-15-2015 02:49 PM
  6. milho's Avatar
    HTC should do only one single thing. And this is the only solution for this matter. Provide the HTC 8X recovery image(s) to Microsoft. Then we all can roll back to 8.1.
    09-15-2015 03:10 PM
  7. paulove's Avatar
    Why is the phone locked ''for security reasons'' ? ....
    Maybe to prevent it from running out of battery?


    Sent from my iPhone using Tapatalk
    09-15-2015 04:16 PM
  8. EllipsisT's Avatar
    HTC 8X - quietly rebooting

    Revived my old account and tweeted this to Gabe:

    Accidental release of Win10 to HTC 8x bricked my phone. Error Code: 0xc0000034 Please add HTC 8x files to the WPRT server.
    BataBole, Grimmush and Joao Silva2 like this.
    09-15-2015 04:18 PM
  9. Joao Silva2's Avatar
    HTC 8X - quietly rebooting

    Revived my old account and tweeted this to Gabe:

    Accidental release of Win10 to HTC 8x bricked my phone. Error Code: 0xc0000034 Please add HTC 8x files to the WPRT server.
    Say something if he answer please
    09-15-2015 04:25 PM
  10. HTC_8X_User's Avatar
    HTC 8X - quietly rebooting

    Revived my old account and tweeted this to Gabe:

    Accidental release of Win10 to HTC 8x bricked my phone. Error Code: 0xc0000034 Please add HTC 8x files to the WPRT server.
    My question is who has the HTC 8X Windows 8.1 files needed for recovery? I remember some weeks ago Gabe tweeted that the 8X would get the Windows 10 Insider preview when Microsoft gets the recovery files from I think he used the word "vendor" or "manufacturer". In the case of Verizon I think the original process went something like this; Microsoft released Windows 8.1 to HTC for testing, then HTC gave it to Verizon for testing. If there were problems the bugs when back up the line to be fixed and then new code sent back down the chain. So who needs to give the code to Microsoft? If you were on Windows 8.1 preview that code came directly from Microsoft!

    What about AT&T and T-Mobil, are they all different for the 8X? What a huge mess.
    Grimmush likes this.
    09-15-2015 04:34 PM
  11. paulove's Avatar
    On XDA I found a 8.1 gdr1 nbh EU rom file. But I can't figure out how to flash it to my 8X.


    Sent from my iPhone using Tapatalk
    09-15-2015 04:50 PM
  12. JBeav's Avatar
    On Microsoft forums, many have fixed rebooting issue with doing a hard reset after update (settings> about> reset phone). So I would suggest you that cuz you got nothing to lose.
    This worked for me on my verizon branded 8x. When I first updated I was having the random reboots. Did a hard reset and it's been okay since.

    The odd thing though, is after I did the reset - now I have all the verizon/htc branded apps where I didn't have them before the reset. I'd suggest at least trying it.
    09-15-2015 04:53 PM
  13. EllipsisT's Avatar
    This is not an option for many of us. Our phones go to a "Recovery" Blue Screen right after the white HTC logo and then reboot repeatedly on their own. Holding Power + Up Volume or Power + Down Volume is not being recognized by the phone.

    All I can do is put it into diagnostic mode by holding both volume buttons. In this mode, I can plug it into my PC and get the Windows Phone Repair Tool to see it, but Microsoft doesn't have HTC 8x files on the server to perform the needed flash.
    Joao Silva2 likes this.
    09-15-2015 05:04 PM
  14. Joao Silva2's Avatar
    This is not an option for many of us. Our phone's go to a "Recovery" Blue Screen right after the white HTC logo. Holding Power + Up Volume or Power + Down Volume is not being recognized by the phone.

    All I can do is put it into diagnostic mode by holding both volume buttons. In this mode, I can plug it into my PC and get the Windows Phone Repair Tool to see it, but Microsoft doesn't have HTC 8x files on the server to perform the needed flash.
    That's right!
    09-15-2015 05:07 PM
  15. ZundleFire's Avatar
    My phone downloaded the update. Right before I was going to hit install, I got a notification from windows central saying not to install. So I didn't install it, but now my phone will automatically install the 18th! I really don't want to do a reset on my phone again
    09-15-2015 05:45 PM
  16. altinselimi's Avatar
    My phone downloaded the update. Right before I was going to hit install, I got a notification from windows central saying not to install. So I didn't install it, but now my phone will automatically install the 18th! I really don't want to do a reset on my phone again
    Do you want to turn ur phone into a brick? Because thats how you turn your phone into a brick.
    09-15-2015 06:26 PM
  17. csccgolfer1's Avatar
    I have had the exact same issue. I have tried everything including the windows phone restore tool and nothing has helped.
    09-15-2015 06:31 PM
  18. JBeav's Avatar
    This is not an option for many of us. Our phones go to a "Recovery" Blue Screen right after the white HTC logo and then reboot repeatedly on their own. Holding Power + Up Volume or Power + Down Volume is not being recognized by the phone.

    All I can do is put it into diagnostic mode by holding both volume buttons. In this mode, I can plug it into my PC and get the Windows Phone Repair Tool to see it, but Microsoft doesn't have HTC 8x files on the server to perform the needed flash.
    Turn the power off.
    Press and hold the VOLUME DOWN button, and then briefly press the POWER button. Release the VOLUME DOWN button when you see an icon on the screen.
    Then press the following hardware buttons in sequence: VOLUME UP > VOLUME DOWN > POWER > VOLUME DOWN.
    Those are the steps I followed, and they worked out for me. Might be worth a shot. It's not just holding the power/volume keys. Mine is a verizon HTC 8x though. Others may be different.
    dirtyrockerss likes this.
    09-15-2015 07:29 PM
  19. EllipsisT's Avatar
    sam_u550.png

    Here's the beauty I get to go back to now that Microsoft bricked my HTC 8X.
    spoonxii and BataBole like this.
    09-15-2015 07:35 PM
  20. EllipsisT's Avatar
    Win10.pdf

    Earlier chat with support.
    09-15-2015 07:51 PM
  21. HTC_8X_User's Avatar
    Win10.pdf

    Earlier chat with support.
    No solution from Microsoft! That is bad, really bad.
    09-15-2015 07:58 PM
  22. mahesh katragadda's Avatar
    same problem i'm also facing from yesterday morning is there any solution pls find
    09-15-2015 09:58 PM
  23. Daniel B1's Avatar
    I did an online chat with HTC tech support and they initially said phone would have to be sent in for repair. Then when they checked they saw "End of Life" and said it's not supported so no can do.

    I said Microsoft admits that this screwup was their fault but until they get the Recovery File from HTC, it means our phones cannot be recovered. So unless HTC acts immediately and makes an exception to their EOL policy and helps us out, this will almost certainly be the last HTC device any of us affected users ever buy. I requested the matter get escalation. I was asked to wait, and then told that it has been escalated.

    I'm sure they were already aware of it, but the more requests/complaints they get the more they're likely to do something!
    EllipsisT likes this.
    09-15-2015 11:15 PM
  24. mahesh katragadda's Avatar
    hmmm we all are waiting from HTC
    09-16-2015 12:06 AM
  25. husze's Avatar
    My phone downloaded the update. Right before I was going to hit install, I got a notification from windows central saying not to install. So I didn't install it, but now my phone will automatically install the 18th! I really don't want to do a reset on my phone again
    I've been in same situation, and I have done hard reset thru settings-about, but not before I've made backup, and not going to install insider app at all.
    Currently it is up and running with 8.1 update 1, restored almost everything from the backup from one drive, no pending 10.

    For those of you already updated head over XDA forum to help re flash:
    forum xda-developers com/htc-8x
    dirtyrockerss likes this.
    09-16-2015 02:04 AM
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