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  1. Mike Jain's Avatar
    can u share the link correctly please, thanks
    09-16-2015 02:16 AM
  2. Ivaylo Badinov's Avatar
    HTC won't last much longer, they will follow Nokia very soon, so better choose other company. I have 8x myself and a Nokia L930, both are the last WP flagships from these companies. Feels like I alway bet on the lame horse.
    samtronX likes this.
    09-16-2015 02:38 AM
  3. samtronX's Avatar
    Same Here Last Time i tried updating my primary phone 930 and it went in a reboot loop, I had to use WPRT to recover it. And yesterday my secondary phone 8X is locked for over 16 Hrs Now. I can't even hard reset it because it restarts the moment i try to enter the sequence vol up -- vol dwn -- power -- vol down. is there any other way to Hard Reset. And the most annoying part is that the alarm works really well even though the phone is locked out. If i keep the phone on then every 5 minutes the alarm goes off and i have to dismiss but it acts as snooze

    wp_20150916_10_48_51_pro.jpg
    09-16-2015 02:52 AM
  4. Joao Silva2's Avatar
    No answer from gabe?
    09-16-2015 04:15 AM
  5. paulove's Avatar
    Nope, he ignores all non Lumia users.


    Sent from my iPhone using Tapatalk
    Grimmush and BataBole like this.
    09-16-2015 04:16 AM
  6. samtronX's Avatar
    Hi Everyone I am at work right now so can't try this
    http: //answers.microsoft.com/en-us/insider/forum/insider_wintp-insider_update/htc-8x-windows-10-insider-problems/59f280f8-9e57-478a-b148-912dbc6cb566?auth=1

    please try if you are able to revert back to 8.1. It seems some phones are able to revert back
    09-16-2015 04:24 AM
  7. Grimmush's Avatar
    Twitted his yesterday, but no answer.

    @GabeAul Any news on a fix for HTC 8x phones that got the update yesterday? The update makes all 8x phones to keep rebooting every 5 min...

    Will tweet him again, I encourage everyone to do the same.
    09-16-2015 04:47 AM
  8. YeahRrright's Avatar
    8x was my first WP. I DITCHED it within a year for Lumia 1520, but turns out 1520 is also not on the official w10m upate list. Sure its opened for insiders, but that's not good enough.
    09-16-2015 05:17 AM
  9. Shishioh's Avatar
    Just wanted to say thanks for everybody posting suggestions here. I tried everything from flashing (thanks HTC) to the hard reset, which just installed 10 "cleaner" from the horrid mess it was the 1st time where it was stuck on the "migrating data" screen, the tiles were all messed up, etc. I am now in the 5 min reboot category with a "working" windows 10.

    I've also tweeted Gabe as well as WinSupport to try and get somewhere and will keep tabs if I get any form of a good response.
    Grimmush likes this.
    09-16-2015 07:03 AM
  10. Alex Jong's Avatar
    Ok guys... Just found out another method before getting into an endless boot sequence issue.. I realized that if your phone reboots halfway during the restoration part, then you'll get stuck in the 5 mins reboot category. What I can suggest, try and do this.

    1. Do a hard reset by going into Settings --> System -- About --> reset phone
    2. After complete reset has done. Carry on with your configuration, and make sure you don't
    a) change your region
    b) don't add wifi network
    c) Skip the account creation

    This has been the fastest way to get pass the recovery process. Once you get pass that without any reboot, then you should be fine. Then start adding your account and wifi next. So far phone has been ok till now.. Hopefully I won't need to restart it again.
    09-16-2015 08:13 AM
  11. Pradeep Kumar Reddy Vellampati's Avatar
    Hi All,

    Yesterday I was checking for an update and my HTC 8X found an update and it was "Windows 10". It took almost a day to complete the installation and after installation it is constantly in reboot loop. I found quite a list of issues
    1. Constantly rebooting
    2. Camera not working
    3. Fonts and Icons are very very small

    After a long wait I got an update and my phone is not working normally.

    If anyone got the same problem and if you are able to resolve it, please let me know.

    wp_ss_20150916_0001-1-.pngwp_ss_20150916_0002-1-.pngwp_ss_20150916_0003-1-.png
    09-16-2015 08:19 AM
  12. Joao Silva2's Avatar
    Ok guys... Just found out another method before getting into an endless boot sequence issue.. I realized that if your phone reboots halfway during the restoration part, then you'll get stuck in the 5 mins reboot category. What I can suggest, try and do this.

    1. Do a hard reset by going into Settings --> System -- About --> reset phone
    When I click "about" the phone don't do anything. Besides, I have two "Settings" apps... the old and the new one. The new one does nothing... the old one I can open wifi settings (but cannot switch wi-fi on) and search for updates... but nothing else!
    09-16-2015 08:28 AM
  13. Shishioh's Avatar
    I had that same problem. I ended up doing the hard reset, which seemed to install a cleaner version of 10 that got rid of all the duplicate programs.
    Joao Silva2 likes this.
    09-16-2015 08:30 AM
  14. paulove's Avatar
    Contacted HTC support today, they only support hw not software. Then I contacted MS, and they said "Told you so" I am in fault for installing TP to NY 8X even if the issue is with MS and a bug in the update. So we are basically screwed.


    Sent from my iPhone using Tapatalk
    09-16-2015 08:31 AM
  15. Savvas Y's Avatar
    I had a different installation today and so far the phone works without reboots for the last 40 mins or so.
    I also managed to change region, setup wifi and setup my accounts without any reboots.
    The only difference is that the restore failed today (it didn't fail yesterday) although all my apps are back and also I have the sim card removed.

    I am afraid as soon as I reboot the phone once then it will begin doing the loop again. As soon as i get all the updates from the store then I will try the reboot of terror.

    I will let you know the results
    09-16-2015 08:32 AM
  16. Grimmush's Avatar
    Ok guys... Just found out another method before getting into an endless boot sequence issue.. I realized that if your phone reboots halfway during the restoration part, then you'll get stuck in the 5 mins reboot category. What I can suggest, try and do this.

    1. Do a hard reset by going into Settings --> System -- About --> reset phone
    2. After complete reset has done. Carry on with your configuration, and make sure you don't
    a) change your region
    b) don't add wifi network
    c) Skip the account creation

    This has been the fastest way to get pass the recovery process. Once you get pass that without any reboot, then you should be fine. Then start adding your account and wifi next. So far phone has been ok till now.. Hopefully I won't need to restart it again.
    How long have you been running since the restoration point without random reboots?

    I had a different installation today and so far the phone works without reboots for the last 40 mins or so.
    I also managed to change region, setup wifi and setup my accounts without any reboots.
    The only difference is that the restore failed today (it didn't fail yesterday) although all my apps are back and also I have the sim card removed.

    I am afraid as soon as I reboot the phone once then it will begin doing the loop again. As soon as i get all the updates from the store then I will try the reboot of terror.

    I will let you know the results
    40 mins is nothing. It usually takes 2-3 hrs until the reboots start acting up.

    Contacted HTC support today, they only support hw not software. Then I contacted MS, and they said "Told you so" I am in fault for installing TP to NY 8X even if the issue is with MS and a bug in the update. So we are basically screwed.


    Sent from my iPhone using Tapatalk
    No surprise there. To be fair, even though HTC can be at fault for a lot of resons regarding support for their products, this isn't HTC's fault. It's Microsoft and their incompetent devs with their (brain) detectoids. However the fact that their backpedaling and reversing the blame on the users for trusting their TP program is absolutely disgusting. They admited that it was an error on their behalf and warned (a little too late) users not to install the build on devices not officially enrolled in the TP, if prompted for an update.

    Again Microsoft has a track record of **** poor developers and just as **** poor support -- especially regarding non-lumia devices. This made a WP supported like myself (since WP8) to revolve 360 degrees and dismiss the WP ecosystem to everyone who asked me about it, for the last year and I'm glad I did and will continue to do so.
    Needless to say this experience will emphasis my disgust with the WP ecosystem even more.

    God,I CAN NOT WAIT to ditch this WP joke in the coming weeks! iOS I'm coming back!
    Last edited by Grimmush; 09-16-2015 at 08:50 AM.
    09-16-2015 08:33 AM
  17. peterfares's Avatar
    I dug up an old HTC 8X when I saw it had the update but before reading it wasn't working for most people. I freshly reset the phone then installed insider preview and upgraded to 10. I got the 5 minute reboots but then I reset it from WM10 and it no longer does the 5 minute reboots. Seems to be working fine in the 30 minutes I played with it. I did not restore any backups.
    09-16-2015 08:35 AM
  18. Shishioh's Avatar
    Can't post a link, but there is a potential solution here:

    http://answers.microsoft.com/en-us/i...c3c808?page=16
    Last edited by jmshub; 09-16-2015 at 08:59 AM.
    09-16-2015 08:38 AM
  19. Shishioh's Avatar
    I dug up an old HTC 8X when I saw it had the update but before reading it wasn't working for most people. I freshly reset the phone then installed insider preview and upgraded to 10. I got the 5 minute reboots but then I reset it from WM10 and it no longer does the 5 minute reboots. Seems to be working fine in the 30 minutes I played with it. I did not restore any backups.
    What do you mean you reset it from Windows 10? I did a hard reset and it kept 10
    09-16-2015 08:39 AM
  20. Joao Silva2's Avatar
    I had that same problem. I ended up doing the hard reset, which seemed to install a cleaner version of 10 that got rid of all the duplicate programs.
    I tried that too... but doing the volume up, volume down, power, volume down buttons sequence didn't work. When I click the power button the phone restarts immediately... I'm really angry about this.
    09-16-2015 08:39 AM
  21. Joao Silva2's Avatar
    I had that same problem. I ended up doing the hard reset, which seemed to install a cleaner version of 10 that got rid of all the duplicate programs.
    I tried that too... but doing the volume up, volume down, power, volume down buttons sequence didn't work. When I click the power button the phone restarts immediately... I'm really angry about this.
    09-16-2015 08:39 AM
  22. Shishioh's Avatar
    I tried that too... but doing the volume up, volume down, power, volume down buttons sequence didn't work. When I click the power button the phone restarts immediately... I'm really angry about this.
    That sucks to hear. I did have to do it twice oddly. The first time I believe it turned back on like you said, but when I did it again I got the ! screen and the gears finally came back up and did their thing.
    Joao Silva2 likes this.
    09-16-2015 08:42 AM
  23. Joao Silva2's Avatar
    That sucks to hear. I did have to do it twice oddly. The first time I believe it turned back on like you said, but when I did it again I got the ! screen and the gears finally came back up and did their thing.
    I've tried way more than 20 times by now... I can get to the ! screen. I can do VOLUME UP -> VOLUME DOWN -> but now when i click POWER the phone restarts without the last VOLUME DOWN press :(
    09-16-2015 08:51 AM
  24. BataBole's Avatar
    Here's a solution you may want to try out. Again many people on Microsoft forums are claiming this has reverted their phones to Windows Phone 8.1.

    http://blog.repsaj.nl/index.php/2015...ne-10-upgrade/

    According to this page, you're downloading an HTC 8X ROM which is I believe from Russia (cuz you're downloading it from Yandex)

    Follow the instructions on page and you may get to 8.1.

    I would also suggest you that you don't rush cuz there is still hope that Microsoft will push an update to fix reboot issue.

    On the other hand I don't know how will you download update if phone reboots itself in the middle of downloading.

    On the third hand waiting for HTC to deliver ROM files to Microsoft is probably not going to happen as thing stands currently.

    @GabeAul and @Windows are still ignoring questions about non-Lumia devices.
    Last edited by BataBole; 09-16-2015 at 09:17 AM.
    paulove, Grimmush and Joao Silva2 like this.
    09-16-2015 09:06 AM
  25. paulove's Avatar
    Back on 8.1, happy but sad. Hope MS will give us the real update soon.


    Sent from my iPhone using Tapatalk
    BataBole likes this.
    09-16-2015 10:00 AM
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