1. Mohammad Masoudi's Avatar
    Hello .

    Firs I'm sorry Because i can't speak English very well .

    a few month ago i Received a notification from windows insider for update my HTC 8x device to windows 10 .

    i didn't know that i shouldn't do it .

    the update was downloaded , but installing update failed , it means Tools icon or installing window were shown but the process was not completed .

    now my phone can turn on but every time tools windows for installing update are shown .

    and every time after seconds phone turns off .

    when i connect it to the usb cable after tools window my phone will be restart and this process occurred continuously.

    i tried the "Windows Device Recovery Tool" app for downgrade my device to win 8.1 .

    but it say my phone wasn't detected.

    from help of appliciaton i tried to go bootloader mode by pressing volume down + volume up same time (my boot loader mode shown on below image) :

    http://8pic.ir/images/toreui18nxfmu36z8jh9.jpg

    but after did it , again the application not detected my phone .

    and i get an error on my pc (below image) :

    http://8pic.ir/images/2w7it3ynzs7uqxsv6bvg.jpg

    and in control panel >> devices & printer >> my phone devices is unknown (blow image) :

    http://8pic.ir/images/g1a0m26b8t0gx0ve11mf.jpg

    i tried to soft reset or hard reset but after pressing the volume down button phone will be restart again and again until i release the button !!!

    it means when i pressing the volume down just i see the htc logo and phon will be restart . just it !

    please help me , my phone bricked for along time .
    01-12-2016 01:56 AM
  2. VigNesh Tweener's Avatar
    Though I didn't understood ur problem fully,i can suggest connect ur phone to ur charger.if still u have gear menu,be patient till the progress gets completed.otherwise take it to ur service center.
    01-12-2016 02:04 AM
  3. Mohammad Masoudi's Avatar
    Though I didn't understood ur problem fully,i can suggest connect ur phone to ur charger.if still u have gear menu,be patient till the progress gets completed.otherwise take it to ur service center.
    thank you for your answer , i try to plug charger to device for many hours , But device only restarting .
    and i'm living in iran so i cant take it to your service center
    01-12-2016 01:18 PM
  4. michael nabil01's Avatar
    Try windows phone recovery tool on another computer
    01-12-2016 10:54 PM
  5. Mohammad Masoudi's Avatar
    Try windows phone recovery tool on another computer
    i tried and get same result .
    01-12-2016 11:39 PM
  6. tooly26's Avatar
    You can try to find Firmware for your phone and flash it with goldcard Method
    if other methods not work
    01-15-2016 12:54 PM
  7. Mohammad Masoudi's Avatar
    You can try to find Firmware for your phone and flash it with goldcard Method
    if other methods not work
    excuseme , can you more explain for me about goldcard method ?
    01-15-2016 01:35 PM
  8. tooly26's Avatar
    Just search for goldcard HTC 8x in the www...
    01-16-2016 01:17 AM

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