htc 8x bricked after update to windows 10 + please help me

Mohammad Masoudi

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Jan 12, 2016
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Hello .

Firs I'm sorry Because i can't speak English very well .

a few month ago i Received a notification from windows insider for update my HTC 8x device to windows 10 .

i didn't know that i shouldn't do it .

the update was downloaded , but installing update failed , it means Tools icon or installing window were shown but the process was not completed .

now my phone can turn on but every time tools windows for installing update are shown .

and every time after seconds phone turns off .

when i connect it to the usb cable after tools window my phone will be restart and this process occurred continuously.

i tried the "Windows Device Recovery Tool" app for downgrade my device to win 8.1 .

but it say my phone wasn't detected.

from help of appliciaton i tried to go bootloader mode by pressing volume down + volume up same time (my boot loader mode shown on below image) :

http://8pic.ir/images/toreui18nxfmu36z8jh9.jpg

but after did it , again the application not detected my phone .

and i get an error on my pc (below image) :

http://8pic.ir/images/2w7it3ynzs7uqxsv6bvg.jpg

and in control panel >> devices & printer >> my phone devices is unknown (blow image) :

http://8pic.ir/images/g1a0m26b8t0gx0ve11mf.jpg

i tried to soft reset or hard reset but after pressing the volume down button phone will be restart again and again until i release the button !!!

it means when i pressing the volume down just i see the htc logo and phon will be restart . just it !

please help me , my phone bricked for along time .
 

VigNesh Tweener

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Oct 22, 2013
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Though I didn't understood ur problem fully,i can suggest connect ur phone to ur charger.if still u have gear menu,be patient till the progress gets completed.otherwise take it to ur service center.
 

Mohammad Masoudi

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Jan 12, 2016
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Though I didn't understood ur problem fully,i can suggest connect ur phone to ur charger.if still u have gear menu,be patient till the progress gets completed.otherwise take it to ur service center.
thank you for your answer , i try to plug charger to device for many hours , But device only restarting .
and i'm living in iran so i cant take it to your service center
 

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