• 00Days
  • 00Hours
  • 00Mins
  • 00Secs
Check out the best deals!
06-27-2011 08:33 AM
95 1234
tools
  1. Duvi's Avatar
    The device gives you that, not the plan.
    how do you think they're being delivered by the device? if that's the case, turn data off and send away :blush:
    Last edited by duvi; 06-12-2011 at 02:02 AM.
    06-12-2011 01:36 AM
  2. oldpueblo's Avatar
    If only you could, another inflexibility.
    06-12-2011 02:37 AM
  3. starblade876's Avatar
    how do you think they're being delivered by the device? if that's the case, turn data off and send away :blush:
    I actually use wifi as much as I can because the "premium" data is very not premium by comparison. I tried video calls on 3G when I had an Evo and it would not connect reliably. Also, if video calls and video messaging are a large part of why we're paying for "premium" data, we're technically paying for Android users right now. In other words, that's some grade-A BS.

    In truth, if I had a choice between a 5GB throttle cap with a $10 add-on if I go over and a forced $10 even if I use my "premium" data lightly, I'd most definitely choose the former. If they want to actually be good instead of the lesser of 4 evils, then maybe that's what they should do. Otherwise, they're still in the carrier "cartel."

    As for the names for plans, I only gave a half-assed attempt. If consumers can't tell the difference between a smartphone and a feature phone, they need assistance and shouldn't be shopping without it. Separate the data portion from the voice portion if it makes naming easier. I'm not really in the mood to invest my time in coming up with a solution for them, especially when someone over there is supposed to get paid for such things.
    Last edited by starblade876; 06-12-2011 at 02:21 PM.
    06-12-2011 02:14 PM
  4. canesfan625's Avatar
    I actually use wifi as much as I can because the "premium" data is very not premium by comparison. I tried video calls on 3G when I had an Evo and it would not connect reliably. Also, if video calls and video messaging are a large part of why we're paying for "premium" data, we're technically paying for Android users right now. In other words, that's some grade-A BS.
    by comparison to what? They aren't calling the data premium. The charge is a premium. I guess this is where it's important to know what a premium is. Anyway, Video this Android that. The premium is for increased data usage not what it is being used for in particular and I wouldn't say we are paying for Android users since we have Netflix.

    In truth, if I had a choice between a 5GB throttle cap with a $10 add-on if I go over and a forced $10 even if I use my "premium" data lightly, I'd most definitely choose the former. If they want to actually be good instead of the lesser of 4 evils, then maybe that's what they should do. Otherwise, they're still in the carrier "cartel."
    You can do that. its called AT&T. You better make sure your use your data lightly though because their overages are stiff. As for the rest of us we will enjoy unlimited data that doesn't get kicked down to edge after a soft cap. Y'know.. those of us that are always streaming something/Netflix, etc.


    As for the names for plans, I only gave a half-assed attempt. If consumers can't tell the difference between a smartphone and a feature phone, they need assistance and shouldn't be shopping without it. Separate the data portion from the voice portion if it makes naming easier. I'm not really in the mood to invest my time in coming up with a solution for them, especially when someone over there is supposed to get paid for such things.
    It already is separated. The confusion is over unlimited data for a feature phone vs. the premium for smart phones. They should stop calling it an add on since that is redundant anyway. The term "premium" kinda covers it.
    06-12-2011 07:30 PM
  5. Duvi's Avatar
    I actually use wifi as much as I can because the "premium" data is very not premium by comparison. I tried video calls on 3G when I had an Evo and it would not connect reliably. Also, if video calls and video messaging are a large part of why we're paying for "premium" data, we're technically paying for Android users right now. In other words, that's some grade-A BS.

    In truth, if I had a choice between a 5GB throttle cap with a $10 add-on if I go over and a forced $10 even if I use my "premium" data lightly, I'd most definitely choose the former. If they want to actually be good instead of the lesser of 4 evils, then maybe that's what they should do. Otherwise, they're still in the carrier "cartel."

    As for the names for plans, I only gave a half-assed attempt. If consumers can't tell the difference between a smartphone and a feature phone, they need assistance and shouldn't be shopping without it. Separate the data portion from the voice portion if it makes naming easier. I'm not really in the mood to invest my time in coming up with a solution for them, especially when someone over there is supposed to get paid for such things.
    You're referring to video calls only, but I wasn't. I gave more examples, but it's not limited to the ones I mentioned. You're paying for better 3G/4G coverage, R&D, phone exclusives (EVO series, Photon, Arrive, etc), increased data usage that smartphones use (better camera = more data being transferred) and the list goes on.
    06-12-2011 08:10 PM
  6. oldpueblo's Avatar
    It's not about the cost once again! It's about saying I'll buy this car as you point to the price sticker, then when you go sit down they say oh hey now the car costs a little more! It's a terrible way to do business and of course it leaves a sour feeling. But most of all, it's very easy to fix so why not do it? What possible downside could there be to just adjusting their pricing unless of course it makes them look less competitive, which reveals the true reason they do it in this sneaky way.
    06-13-2011 12:34 AM
  7. tiny's Avatar
    This thread is still going?

    I don't think anyone can argue Sprint's pricing, but I think most can agree that the way they approached this $10 charge was probably not the most tactful.

    Can we all agree on that?
    06-13-2011 01:46 AM
  8. Rhody#WP's Avatar
    The premium is for increased data usage not what it is being used for in particular and I wouldn't say we are paying for Android users since we have Netflix.

    That's just it, how can you have "increased data usage" above "unlimited data"?
    06-13-2011 09:39 AM
  9. oldpueblo's Avatar
    "Would you like our unlimited A plan or would you like to pay additional for our unlimited B plan?"
    "Well what's the difference?"
    "There is no difference silly, they're both unlimited!"

    Look I like Sprint, I just ported over five lines and am about to do a sixth as well as start up service with the View 4G as soon as it arrives. But there's a better way to do this, one that won't be leaving people with a "huh?" look on their face or sourly handing over more money in $10 increments. To put it in perspective, four of the lines I mentioned above are smartphones. So I come over from Verizon and I see family plan pricing and I'm like hot damn I'm gonna save a bunch. Then further in the monthly price goes up by $40 for really no reason other than "you chose the thing that makes us get to charge you more!" Suddenly I am far less excited and even feeling a bit hornswaggled (that's the technical term). I don't now get double unlimited extra service and I didn't even get bumped up to that gold Premiere thingie with that additional $40, which would go a decent way in terms of swallowing the pill because then there'd be a positive associated with it.

    Barely missing the $125 credit for all of those lines because I ported in earlier than that program also made me shake my fist, but that's just bad luck. :P
    Last edited by oldpueblo; 06-13-2011 at 12:22 PM.
    06-13-2011 12:10 PM
  10. canesfan625's Avatar
    That's just it, how can you have "increased data usage" above "unlimited data"?
    You're right. Not only do feature phones and smart phones use the same amount of data in a month but hardware vendors pay sprint to update and maintain their infrastructure to handle the not increased load and employees work for free!
    06-13-2011 02:56 PM
  11. oldpueblo's Avatar
    Logically that's irrelevant because they're both on an unlimited plan, so who cares how much data they use? Sprint must not because it's the same plan for both of them!
    Rhody#WP likes this.
    06-13-2011 03:54 PM
  12. Rhody#WP's Avatar
    You're right. Not only do feature phones and smart phones use the same amount of data in a month but hardware vendors pay sprint to update and maintain their infrastructure to handle the not increased load and employees work for free!
    I understand why cell phone companies charge money for their services, and I understand why I paid hundreds of dollars more for my Arrive than I would have paid for a 3G feature phone. You still haven't explained how you can have "increased data usage" above "unlimited data."

    Let me ask the question this way:
    If a feature phone uses X amount of data in a month and a smart phone uses Y amount of data in a month, where Y > X, X < unlmited, and Y < unlimited, then what is the "premium data" charge for?
    Last edited by Rhody; 06-13-2011 at 04:29 PM.
    06-13-2011 04:17 PM
  13. Rhody#WP's Avatar
    I would understand if I got something for the "premium data" charge, like 4G, or even 3G, visual voicemail, increased bandwidth, anything. But I get the "premium data" charge simply because I chose to buy a more expensive device.

    I think my "unlimited ice cream" example is on point. It's like getting charged extra because you bought your own spoon instead of buying chop sticks to eat the unlimited ice cream with.
    06-13-2011 04:26 PM
  14. canesfan625's Avatar
    "Would you like our unlimited A plan or would you like to pay additional for our unlimited B plan?"
    "Well what's the difference?"
    "There is no difference silly, they're both unlimited!"
    What?

    so who cares how much data they use? Sprint must not because it's the same plan for both of them!
    everyone. With wireless everyone attached to that cell tower is sharing a single connection. Smart Phones use significantly more data ergo you pay more money for the infrastructure to be built to support it. The only time the amount of data that is being used wouldn't matter is a point to point connection.
    06-13-2011 04:43 PM
  15. oldpueblo's Avatar
    What?



    everyone. With wireless everyone attached to that cell tower is sharing a single connection. Smart Phones use significantly more data ergo you pay more money for the infrastructure to be built to support it. The only time the amount of data that is being used wouldn't matter is a point to point connection.
    You're telling the wrong guy, I know this and I think everyone does. Once again it's not about price, it's about poor execution and advertising. A lower plan price to look attractive and then saying but wait now you can pay a little more but its still unlimited so nothings changed except the price! I mean they didn't even try to cover it up or fold it into some pointless perk or something that sounds good. They just added a fee that literally does nothing but exist for me to pay it. I'd accept a plan price increase over that logic.

    This is how silly it is, what if tomorrow they introduced a new $5 fee for feature phones and said "Its because they have lots of features!" That's literally what we're talking about here.
    06-13-2011 05:09 PM
  16. canesfan625's Avatar
    You're telling the wrong guy, I know this and I think everyone does.
    oh, must be why people keep trying to push the insane notion that data usage is irrelevant.


    Once again it's not about price, it's about poor execution and advertising.
    Price is a theme that occurs several times in this thread.

    A lower plan price to look attractive and then saying but wait now you can pay a little more but its still unlimited so nothings changed except the price!
    Wrong! the 5gb soft cap throttle was decided against. This is a big deal for people that actually use their phones.

    I mean they didn't even try to cover it up or fold it into some pointless perk or something that sounds good. They just added a fee that literally does nothing but exist for me to pay it. I'd accept a plan price increase over that logic.
    So it they would have deceived you everything would have been better?

    This is how silly it is, what if tomorrow they introduced a new $5 fee for feature phones and said "Its because they have lots of features!" That's literally what we're talking about here.
    If these mystery "features" brought additional overhead to Sprint it would make sense. If they were charging a premium for using brew or java or something that would be silly
    06-13-2011 05:43 PM
  17. starblade876's Avatar
    Wrong! the 5gb soft cap throttle was decided against. This is a big deal for people that actually use their phones.
    If all this is because smartphones use more data than feature phones, what happens when you have a smartphone and only use as much data as (if not less data than) a feature phone on their network. I'm constantly using wifi because I find 3G to be too slow (things that take seconds on wifi can take minutes on 3G) and I'm usually around wifi when I want to use my phone with data (home, office, hotel, etc.) and, when I'm not near wifi, I'll usually be doing something where I wouldn't use my phone heavily (eating out, movies, shopping, bowling, etc.). I doubt I use as much data as a heavy feature phone user, so why am I paying a Premium Data add-on? As Rhody pointed out, I already paid a premium for the premium device ($199 vs. free).

    Again, that said, would I pay $40/month for their unlimited data? Yes, I'm already doing it. Would I pay $30/month for their unlimited data and then add-on an $10 for using a lot of data on their network? No, because I don't use a lot of data on their network. If it's an add-on for heavy data usage and I don't use a lot of data from them, why is it required? The verbage doesn't make sense.

    You can do that. its called AT&T. You better make sure your use your data lightly though because their overages are stiff. As for the rest of us we will enjoy unlimited data that doesn't get kicked down to edge after a soft cap. Y'know.. those of us that are always streaming something/Netflix, etc.
    Nice try. AT&T doesn't cap at 5GB; they cap at 2GB, the $10 add-on only gets 1GB more data, and their site says the add-on is automatic. I suggested a 5GB soft cap with the option to add-on if you want to get out of 2G again. As I said, that is only if they wanted to be actually good instead of just the lesser of the evils.

    Additionally, AT&T doesn't have the Arrive, which is one of the main reasons why I chose Sprint. As I said before, another reason I chose them is because I see them as the lesser of the evils.
    06-13-2011 08:26 PM
  18. oldpueblo's Avatar
    oh, must be why people keep trying to push the insane notion that data usage is irrelevant.
    You're missing the point, to all of us it's all unlimited so nothing's different. Only Sprint is trying to say unlimited has different meanings by virtue of this $10 here for this and now $10 here for all these other phones later. They are being inconsistent with their prize trophy message.

    Price is a theme that occurs several times in this thread.
    Not necessarily in relation to it being too much, more about the way it's defined.

    Wrong! the 5gb soft cap throttle was decided against. This is a big deal for people that actually use their phones.
    You're really not getting it, I'm not sure how to make it more clear.

    So it they would have deceived you everything would have been better?
    How is it deceiving if they just put the entire price in the plan for the smartphone line? You have a smartphone, you pay X per line. You have a feature phone you pay Y per line. Both are unlimited. Done! Instead it's "All our lines are unlimited but some are more unlimited than others so you have to pay $10 extra for the extra unlimitedness!" (sarcasm)
    If these mystery "features" brought additional overhead to Sprint it would make sense. If they were charging a premium for using brew or java or something that would be silly
    What if they kept just adding fees and making up reasons? You don't see that problem? $10 here, $5 there, isn't the point of their plans to be all encompassing? If you have multiple lines as I do, those "extra" fees add up real quick.
    Last edited by oldpueblo; 06-13-2011 at 08:33 PM.
    06-13-2011 08:27 PM
  19. oldpueblo's Avatar
    Again, that said, would I pay $40/month for their unlimited data? Yes, I'm already doing it. Would I pay $30/month for their unlimited data and then add-on an $10 for using a lot of data on their network? No, because I don't use a lot of data on their network. If it's an add-on for heavy data usage and I don't use a lot of data from them, why is it required? The verbage doesn't make sense.
    Bingo, it doesn't make logical sense. And when you combine that with how they introduced it piece by piece (first some devices, then all for no discernible reason other than we say so), it not only looks bad it makes you think what's the next fee going to be for? Now 4" devices cost an extra dollar because with the larger screen you will be using the Internet more often! Just restructure the plans to take into account the different phone types, do it per line, be done. Then I also won't have to pay the full smartphone everything data price on a basic feature phone the old guy on my family account is using. :P
    06-13-2011 08:32 PM
  20. Duvi's Avatar
    You all aren't getting it. It's not the total of GB you use as much as how much you're using when using data at that time. A feature phone doesn't have the full web experience, so if you go on the same websites as a friend, for the same amount of time, you're going to be taxing the network more than the feature phone and you will use more data.

    Maybe it makes sense to me because I've worked for wireless carriers.

    This is how silly it is, what if tomorrow they introduced a new $5 fee for feature phones and said "Its because they have lots of features!" That's literally what we're talking about here.
    Now that would be nonsense... they would just make all plans $5 more and then $5 premium fee for smartphones.
    06-13-2011 09:54 PM
  21. oldpueblo's Avatar
    You all aren't getting it. It's not the total of GB you use as much as how much you're using when using data at that time. A feature phone doesn't have the full web experience, so if you go on the same websites as a friend, for the same amount of time, you're going to be taxing the network more than the feature phone and you will use more data.

    Maybe it makes sense to me because I've worked for wireless carriers.



    Now that would be nonsense... they would just make all plans $5 more and then $5 premium fee for smartphones.
    Wow you guys are seriously zooming right by the point. You almost barely grasp it with that last statement. Why not scrap the second $5 charge for premium and just make the plan $10 more?!?! If their intent is to have you pay less with a feature phone, then why can't the feature phone line cost less on my family plan? It doesn't, it costs the same as a smartphone line. Where's the logic in that? It's the same damn concept. This thread has outlived its usefulness though I guess.
    06-13-2011 11:08 PM
  22. Rhody#WP's Avatar
    You all aren't getting it. It's not the total of GB you use as much as how much you're using when using data at that time. A feature phone doesn't have the full web experience, so if you go on the same websites as a friend, for the same amount of time, you're going to be taxing the network more than the feature phone and you will use more data.
    You just said it there: more data. Well, more data than what? More than unlimited? How do you know that I will use more data? I think you meant to say that it is possible that I could use more data.

    I'm not arguing price. Sprint is still the best value for me. I'm arguing the semantics and the simple fact that I'm paying an extra fee and getting nothing in return.

    There are feature phones with video and radio apps. There are plenty of people with feature phones who use way more data than I do. I don't get a higher cap because nobody gets a cap. I don't use different cell towers or betters switches. A 3G feature phone gets the same 3G as my 3G Arrive.

    I pay $10 extra because it's possible that I might use more of my unlimited data than another person might use of his unlimited data. That doesn't sound unlimited to me.

    It's like they said that they'll offer a plan for an infinite amount of data per month. Then they decided that group A (feature phone users) use an average of 1GB/month while group B (smart phone users) use an average of 3GB/month. So they decided to charge group B for that extra 2GB/month. How can they do that and still call their plan an "unlimited data" plan? How do people not follow this? IT'S SO SIMPLE!

    Sprint isn't the only company doing this either. Look at the T-Mobile commercials. They have a "truly unlimited plan" with an asterisk that says they'll throttle after 2GB/month. Is that TRULY unlimited? No. A throttle is a mechanism used to LIMIT data usage.
    oldpueblo likes this.
    06-14-2011 10:15 AM
  23. Rhody#WP's Avatar
    I wonder what would happen if an "all you can eat" restaurant charged large people a "premium food" fee because it's possible they could eat more. Would people stand for that?
    oldpueblo likes this.
    06-14-2011 10:24 AM
  24. canesfan625's Avatar
    I wonder what would happen if an "all you can eat" restaurant charged large people a "premium food" fee because it's possible they could eat more. Would people stand for that?
    These "what ifs" are getting out of control.

    There would never be a "premium food" fee because of how buffets work. Quick turnover, recycled food, and more often than not people fill up on low cost starches and the operation has lower labor costs. Furthermore, people tend to eat less at a buffet then the standard entree size at a restaurant.
    06-14-2011 02:54 PM
  25. starblade876's Avatar
    You all aren't getting it. It's not the total of GB you use as much as how much you're using when using data at that time. A feature phone doesn't have the full web experience, so if you go on the same websites as a friend, for the same amount of time, you're going to be taxing the network more than the feature phone and you will use more data.
    If that's the case, then I really don't get it. Do we both have 3G or do we have 3.25G and they have 2.89G? If we both have 3G, the data speeds should be the same. The only difference is the processing of the data, which is done by the phone, which we already paid for when we paid for the phone. Also, the way I see it, if we both did the same thing on the same website, I'd be done quicker and, thus, free up "space" on the network for someone else.

    Besides that, their reasoning I gathered from the website implies that it's because smartphones use 10 times more data on average and the add-on is to allow the 10x "while on the Sprint network." Again, if that's the case, why is the add-on required even if I don't use 10 times more data than the average feature phone user on their network?

    We require this add-on for phones made to deliver a superior wireless experience including Web, email, video and social networking.


    Additional details:

    The Premium Data add-on charge is required for smartphones.

    Sprint smartphones currently are: Android, BlackBerry, Palm, Instinct and Windows Mobile phones.

    On average, smartphone users use 10 times more data than customers with basic or feature phones. With this charge, Smartphone customers will continue to receive unlimited data and experience Sprints simplified services and rates, being able to take advantage of a rich data experience while on the Sprint network.

    If you would like an unlimited data plan, for a lower rate, and avoid this charge, you may want to check out some of our feature phones which do not require the $10 Premium Data add-on charge.
    06-14-2011 03:47 PM
95 1234
LINK TO POST COPIED TO CLIPBOARD