08-02-2015 06:34 AM
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  1. Alexander Beckford's Avatar
    have tht same error too dnt kno hw to fix can someone help
    05-11-2013 04:13 PM
  2. ronaldrperez's Avatar
    Hi,
    I need some help!

    I have an htc hd7 and I followed all the instruction so far. I was able to update to 8107-8112. I then proceeded to 8112-8773 and then got the following error:
    Error:
    Update device 48bd75f4 - 14c7cc90 - 0bc46378 - 998414d4 Complete with error code: 800B010A, error message: A certificate chain could not be built to a trusted root authority.

    Thanks,
    Ronald


    8112-8773-error-800b010a.jpg
    05-14-2013 01:15 PM
  3. Alexander Beckford's Avatar
    hey how did u fix the problem with (wi-fi, about, messaging, people and email+accounts) settings caz my htc is fully updated n i cannot access this settings.... plz help!!!
    05-16-2013 01:37 AM
  4. Allen R Evans's Avatar
    Thanks for the instructions and links. I followed them to the letter and everything worked perfectly. I did have 1 issue with my WIFI not working but it was resolved by shutting down ~ removing/replacing the battery ~ powering on. Have had a single issue since.
    05-18-2013 02:07 PM
  5. Lawrence Breslin's Avatar
    AHHH!! i have the exact same problem, and have done for months! I can't find any solution and am really fed up now :(
    05-22-2013 05:19 PM
  6. sinlessearth's Avatar
    For the few that are having issues. I'm sorry that I cannot help you resolve them. I only created the instructions because this is how I was able to update my phone with success. Nobody ever mentions if their phone is a TMO phone. I'm sure that could be some of the issues also if you have ever tried to other methods. These can all effect the outcome. If I were you and I had these issue I would restore my phone with the back-up you should have created and try the process again. If it still does not work then I would leave it at 7.5
    05-23-2013 03:42 AM
  7. HdHunter's Avatar
    I'm in the US and have an HTC HD7. Once I updated my phone to 7.8, I did have a problem with wi-fi. Everything was back to normal right after I rebooted the phone.
    05-27-2013 12:48 AM
  8. Egomson Femmy's Avatar
    Thanks so much. This was really helpful.
    05-27-2013 11:23 AM
  9. Sergius Paulus's Avatar
    i get an error saying update couldn't download because the BITS (background intelligent transfer service ) couldnt be created
    05-28-2013 12:20 AM
  10. PicodeGalla's Avatar
    Boom!!! And done!!! Super easy and best of all, it worked. Great post!!! Next challenge, put windows phone 8 on your T-Mo HD7, then you may get some royalties!!!
    06-02-2013 08:18 PM
  11. Jolll12345's Avatar
    i tried doing it serveral times but i get an error in red letters...its like this;
    Error:
    Update device 66f8b6e4 - aa2f00f8 - a150cc2 - d735c650 complete witg error code : 8018119c, error message: can't download the update because BITS <Background Intelligent Transfer Service> job couldn't be created.....
    pls heeeelllppp me..
    06-12-2013 10:15 PM
  12. gonzalo ortiz's Avatar
    good morning
    I have a htc hd7 with version 7720 as I can get updates 7720-7740, 7740-8107, and Aque think that for this reason will not let me update, mine is 16G, thank you for your collaboration.
    06-16-2013 02:17 PM
  13. ctim911's Avatar
    please help i follow you steps working fine.7.5to 7.8. but when i make a call my phone pad disappear i can not see phone pad but i still receiver call i can not hang up unless peoples you call hang up.. after they hang up. phone pad came back.(note during call you can not cancel or END call unles take batery off to End the call) please help me fix this problem.
    06-19-2013 05:27 PM
  14. Fabio Martinez's Avatar
    Please I need help, I started the facility last night and everything was fine, come to install two updates without problem but could not continue for the time, it was late, I decided to continue it today but tube a problem with my machine, then try to continue the repair installation process but I went out this error ... "ERROR: timeout occurred while waiting for the device to reboot" and to restore stayed with this version installed "8107-8112" the first upgrade I did, and every time I try to update I get this "ERROR: timeout occurred while waiting for the device to reboot ". appreciate your help.

    Por favor necesito ayuda, comence las instalaciones anoche y todo iba bien, llegue a instalar dos actualizaciones sin problema pero no pude continuar por la hora, ya era tarde, decidi continuarlo hoy pero tube un problema con mi maquina, luego de repararla intente continuar el proceso de instalacion pero me salia este error... "ERROR: timeout occurred while waiting for the device to reboot" y al restaurarlo se quedo con esta version instalada "8107-8112" la primera actualizacion que hice, y cada vez que intento actualizarlo me sale esto "ERROR: timeout occurred while waiting for the device to reboot". agradeceria su ayuda.
    06-26-2013 11:02 PM
  15. usamah7's Avatar
    Greattttt work, thanks alot!!
    my only 2 problems are:

    1) ARABIC!!
    2) Wifi goes auto off as screen is turned off??

    is there any way to fix the Wifi?? Thanks again!
    07-23-2013 05:44 AM
  16. usamah7's Avatar
    @gonzalo ortiz, you update starting from the one that comes after 7740 which is yours, if that's what you meant? and that's what Sinlessearth has xplained.
    07-23-2013 05:48 AM
  17. sinlessearth's Avatar
    Greattttt work, thanks alot!!
    my only 2 problems are:

    1) ARABIC!!
    2) Wifi goes auto off as screen is turned off??

    is there any way to fix the Wifi?? Thanks again!
    The Wifi going off is an annoying power save feature. It cannot be fixed
    07-26-2013 07:52 AM
  18. Kim V1's Avatar
    Thank you so much for posting this. I had successfully updated my HD7 phone to 7.8 from 7.5. It didn't went out smoothly at first when I have extracted instead of just copying the entire zip Cab and language files to the folders, which I think should be mentioned in your post as I have done the same thing as member Aussiedog61 did.That cleared up my problems. Another problem was when my phone wasn't showing the bar when it was ready to be update, I figured it was stuck and froze when it was just showing the phone and computer for more than 5 minutes. So, what I did was just hit the off button on my phone and turn it back on again....this time it worked and starting updating again. So if anyone have problems with that try turning it off and on again. Hope this helps. :)
    07-29-2013 08:55 PM
  19. chiwoks40's Avatar
    pls, i've tried the above steps correctly, about htc hd7 update. but the problem here is that it refused to update and also talks about my zune, as in the version not supported
    08-03-2013 09:28 PM
  20. nessa_1378's Avatar
    Hello,
    I am trying to update my windows htc hd 7 and everything was running smooth until I got to the file 8783-8858, from here it wont finish the download it keeps saying unsuccessfully. My phone say something about the Zune software and I restart everything but nothing still. So can you please help me !!!!! lol
    08-04-2013 03:18 AM
  21. Dajuan Drake's Avatar
    Hey...Thanks alot im in the home stretch so to speak, I get an error at the end of the first update after my phone resets twice...Do you think you or anyone whos had success could lend me a hand ?
    08-12-2013 11:11 PM
  22. chiwoks40's Avatar
    Thanks for your efforts, but pls am having a big problem here ------ when updating my it show updat succesful with an ERROR, what could be the problem?
    08-17-2013 08:48 PM
  23. chiwoks40's Avatar
    I've d solution for the update error, mail me at chiwoks@live.com
    08-19-2013 04:12 PM
  24. WPfanatic2013's Avatar
    It says my version of zune is not the verified version for this update. PLEASE HELP!!!!!
    08-19-2013 06:56 PM
  25. WPfanatic2013's Avatar
    I am trying to update my HTC HD7 to 7.8, I am currently running 7.5
    This is my phone info
    OS version: 7.10.8107.79
    Firmware revision number: 2250.21.51202.531
    Hardware revision number: 0002
    Radio software version: 5.71.09.02a_22.51.50.21U
    Radio hardware version: A.12.0.D4
    Bootloader version: 5.12.2250.0(135916)
    Chip SOC version: 2.2.5.0
    08-19-2013 07:14 PM
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