09-28-2015 04:37 PM
163 ... 4567
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  1. scotiez's Avatar
    I have an app installed called WP Uptime. It has the system uptime, the last time it was rebooted, your record uptime, and the record uptime date. My last reboot was 9/19/2014 7:08:41 PM
    09-29-2014 07:02 AM
  2. Adrynalyne's Avatar
    I have a asimilar app. I was referring to those who don't think rebooting is an issue on anything but this phone.

    I have an app installed called WP Uptime. It has the system uptime, the last time it was rebooted, your record uptime, and the record uptime date. My last reboot was 9/19/2014 7:08:41 PM
    09-29-2014 10:32 AM
  3. romant56's Avatar
    I haven't been reading this thread, but I just wanted to add my two cents since this seems to be keeping some people from buying this awesome phone. I've had mine for about a month now and it's never rebooted. I uninstalled almost all the apps the phone came with when I first turned it on, and only manually downloaded and installed about 10 apps total. One of those is Bing Weather, and it's always worked fine.

    I know how frustrating it is to have a PC or phone problem that no one else seems to be able to solve, but please don't be scared away from the phone because of what seems to be at least a somewhat isolated issue. And good luck to everyone who does have this problem! Hopefully it'll be fixed for you all soon!
    scotiez likes this.
    09-29-2014 05:42 PM
  4. WPButtcheeks's Avatar
    I haven't been reading this thread, but I just wanted to add my two cents since this seems to be keeping some people from buying this awesome phone. I've had mine for about a month now and it's never rebooted. I uninstalled almost all the apps the phone came with when I first turned it on, and only manually downloaded and installed about 10 apps total. One of those is Bing Weather, and it's always worked fine.

    I know how frustrating it is to have a PC or phone problem that no one else seems to be able to solve, but please don't be scared away from the phone because of what seems to be at least a somewhat isolated issue. And good luck to everyone who does have this problem! Hopefully it'll be fixed for you all soon!
    I really want this phone but I don't want a repeat of my 928 experience last year, went thru four phones all with reboot issues before I dumped it for a note 3.
    Really really want this phone but I don't think I want the headache. Seems to me that it is just an OS issue and that's sad because I really like what Microsoft has going on, just iron out the kinks.

    Sent from my SM-N900V using Tapatalk
    09-30-2014 11:12 AM
  5. cbreze's Avatar
    I really want this phone but I don't want a repeat of my 928 experience last year, went thru four phones all with reboot issues before I dumped it for a note 3.
    Really really want this phone but I don't think I want the headache. Seems to me that it is just an OS issue and that's sad because I really like what Microsoft has going on, just iron out the kinks.

    Sent from my SM-N900V using Tapatalk
    Totally understand your concern. I've had mine since release day and never had a spontaneous reboot yet(knock wood). Since no one really knows why some do and most don't but, it is a crap shoot to a certain extent. If 10% were known rebooters and 90% were not id think those were pretty decent odds. Its always something with these phones tho. Since Verizon gives a 14 day no questions asked return policy I would think that would be a good test for reboots. FWIW, my M8 is on 24/7 as I never shut it down EXCEPT, each and every morning when I take it off the charger I reboot it purposely to start the day fresh. I also never overload it with apps. I have one game(scrabble) on it and a few other utilities that I have used on other phones that have never given me trouble. If I do test a new app, which is rare for me, I am fully prepared to monitor its performance and any subsequent possible issues. Anyway, this be my M/O. Works for me and my problems are minimal to non existent. Good luck with your decision.
    WPButtcheeks likes this.
    09-30-2014 11:29 AM
  6. scotiez's Avatar
    If you really want this phone then get it. Its a great phone. I had mine for 3 weeks then it started rebooting but only for 1 day. I have been going for over 10 days with out a reboot now since that happened. I think it was an app hanging up that was causing it. But you can have apps hang up and cause rebooting in any phone, doesn't matter if its android or IOS. I had my iPhone get stuck rebooting once in a while too but it came out of it, Just like this one did. Its a great phone and I love it.
    09-30-2014 05:52 PM
  7. epyon9283's Avatar
    On my second m8 now. First one started rebooting after a few weeks, got it replaced. Second one was fine up until today. I was trying to connect to my Bluetooth speaker and it rebooted. :(
    10-06-2014 09:22 PM
  8. epyon9283's Avatar
    My phone has now been rebooting about once a day. Contacted htc support and they wanted to calibrate the battery lol. That didn't work and then they wanted my original receipt before doing anything. Awesome support...
    10-14-2014 12:24 PM
  9. scotiez's Avatar
    Once a day isn't bad. I had about 1 day of rebooting every hour. Since I turned off all apps from running in the back ground then slowly turning on the apps I want to run in the back ground I now have been going for over 24 days with out any reboots. I did how ever reboot myself this morning cause things were starting to run a little sluggish. Same with any operating system, I had to do the same thing when I had IPhone, manually rebooted about every week or two. Probably do the same now, I just wanted to see how long it would go with out rebooting on its own and I guess that problem is solved.
    10-14-2014 05:54 PM
  10. epyon9283's Avatar
    I was actually using the phone today when it rebooted. The cell signal in the status bar changed to the airplane mode symbol right before it rebooted itself.
    10-16-2014 12:43 PM
  11. Adrynalyne's Avatar
    I was actually using the phone today when it rebooted. The cell signal in the status bar changed to the airplane mode symbol right before it rebooted itself.
    That means the radio interface layer crashed.
    10-16-2014 03:40 PM
  12. epyon9283's Avatar
    So I got a call last night from someone on the special projects team at HTC. Unfortunately I didn't answer but he left a voicemail saying they were calling me back due to my negative feedback after a prior support request. Apparently they've isolated the cause of the random reboots and are working on a patch with no ETA. It's supposedly caused by a high number of live tiles on the home screen. He said if you limit the number (didn't give specifics) it should fix it for now.
    Joseph Lewkovich and wty47 like this.
    10-20-2014 10:30 AM
  13. wty47's Avatar
    I've had my HTC One M8 for Windows phone for about 2 months and it has been rebooting from one to three times a day. It's annoying but at least it doesn't reboot while I'm using the phone. I performed a soft reset which did nothing to correct the problem and was about to do a hard reset when I read epyon9283's post. As suggested, I reduced the number of live tiles I was using from 11 to 6. No reason for 6 other than that's what I felt I needed. It's been 2 days since I did that and the phone has not rebooted. Reducing the number of live tiles seems to have resolved the rebooting problem, at least in my case. Hopefully, HTC will develop a patch to fix this problem permanently.
    10-24-2014 01:26 PM
  14. Adrynalyne's Avatar
    I have 19 tiles and I haven't spontaneously rebooted since the beginning of September.
    10-25-2014 09:40 AM
  15. cbreze's Avatar
    8 live tiles on my start screen, never had a spontaneous reboot yet.
    10-25-2014 01:00 PM
  16. matty032's Avatar
    I have an HTC X8, and it has never rebooted on me. Most stable phone I have ever had. May be an app you guys have in common.


    Sent from my Windows Phone
    10-25-2014 01:02 PM
  17. epyon9283's Avatar
    An app really shouldn't be able to crash the phone.

    I reduced the number of live tiles on my m8 and it still rebooted again on Friday when I was trying to get it to connect to a Bluetooth device.
    10-26-2014 07:28 AM
  18. Adrynalyne's Avatar
    An app really shouldn't be able to crash the phone.

    I reduced the number of live tiles on my m8 and it still rebooted again on Friday when I was trying to get it to connect to a Bluetooth device.
    I still think its a tower issue. I might have missed it, but do you still reboot if you keep the phone in airplane mode for extended times?
    10-26-2014 10:25 AM
  19. windows94's Avatar
    My 635 only reboots once a week or so. I reboot I every other day anyway.
    10-26-2014 10:40 AM
  20. windows94's Avatar
    An app really shouldn't be able to crash the phone.

    I reduced the number of live tiles on my m8 and it still rebooted again on Friday when I was trying to get it to connect to a Bluetooth device.
    Then you have never used an android device
    10-26-2014 10:41 AM
  21. Adrynalyne's Avatar
    Then you have never used an android device
    He is right though, from the context of Windows Phone. Windows Phone does not give an application as much low level access as Android does.
    10-26-2014 10:42 AM
  22. scotiez's Avatar
    I have had mine since launch and after having it for about 3 weeks it started rebooting every hour. After doing this for about 24 hours straight I had disabled all apps from running in the background except for messaging and calendar. I also left these two apps open. My phone quit rebooting and I slowly turned all apps that I wanted to run in the background to see if my rebooting started up again. I went for 23 days with out a reboot but I ended up rebooting it myself cause the system started to run sluggish. My phone still has not rebooted on its own, but I do manually reboot once a week just because. I do think an app was corrupt or was receiving bad data causing my phone to reboot. How ever I still have never found out what exactly caused it. M8 has been running flawlessly, best phone I've ever had.
    10-26-2014 11:17 AM
  23. drufranco's Avatar
    I was having the reboot issue as well recently, I removed Cortana live tile from the screen and I have not had a reboot since. I know this was an issue at some point with my Icon (I can't remember exactly what that issue was but unpinning Cortana resolved the issue as well) so just throwing that out there as another option to try.
    10-27-2014 09:45 AM
  24. windows94's Avatar
    He is right though, from the context of Windows Phone. Windows Phone does not give an application as much low level access as Android does.
    Absolutely, I just had a wide open chance to make a jab at android lol
    10-27-2014 11:28 AM
  25. Chubbynaga's Avatar
    I have started using my HTC One 2 days ago, and have witnessed 3 reboots. Luckily the phone reboot is pretty fast, so I can go back to it immediately.
    10-27-2014 04:51 PM
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