09-28-2015 04:37 PM
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  1. TKL888's Avatar
    My new HTC One M8 Windows phone has rebooted several times in the past 3 days on it's own. Anyone else having the same problem?
    Joseph Do likes this.
    08-22-2014 07:15 PM
  2. pusta's Avatar
    Yup. Mine did it once last night while charging and 3 times today just sitting on my desk. I just did a reset to see if it helps at all, but pretty annoying.
    08-22-2014 09:13 PM
  3. David Hilliard's Avatar
    Oh no! This is the reason I ditched my 8x. I hope this isn't a trend as I really want one. Will be watching this closely.
    six6xis likes this.
    08-22-2014 09:30 PM
  4. pusta's Avatar
    Well, after resetting the device and starting fresh, it rebooted again tonight. Very annoyed.
    08-22-2014 11:45 PM
  5. Balaji Murali's Avatar
    Even my HTC one is resetting several times in a day. Can we do something about it?
    MrVanimal likes this.
    08-23-2014 01:30 AM
  6. Dewg's Avatar
    I thought I only rebooted once - but apparently I'm rebooting every few hours!! I installed the app "WP Uptime" to keep an eye on it - and every few hours when I check it, it shows uptime at only 30-60 mins, meaning it had restarted. My longest uptime so far is 2 hours 46 mins.

    Why the heck is this phone restarting on its own like that? I need a stable phone - coming from a Galaxy S3 which I restarted once every month or so.

    A friend had a Nokia 920 that did that. He replaced it 3 times, and each model kept rebooting. So he gave up and got an Icon instead - that phone is much more stable according to him.
    08-23-2014 02:07 PM
  7. night26's Avatar
    Hade my HTC W8 for 6 days and no reboot for me yet.
    KoukiFC3S likes this.
    08-23-2014 02:19 PM
  8. pusta's Avatar
    Hade my HTC W8 for 6 days and no reboot for me yet.
    Yup, mine is going back tomorrow for exchange. Was fine all day long, then rebooted 5 times while sitting on the coffee table next to me over the course of 2 hours.
    08-23-2014 11:10 PM
  9. Kins69's Avatar
    It's probably a WP issue and not device related.. My 920 did that all the time, my 1020 less often but still at least once per day, and so does my 925...
    08-24-2014 02:03 AM
  10. Balaji Murali's Avatar
    I have Lumia 635 for a month and have never ever faced this issue.
    08-24-2014 02:09 AM
  11. Loco5150's Avatar
    You should try a hard reset.

    Also, do you have an memory card (apps in it also?) too slow memory card could be the cause. Also you can try reformating the card on the phone. All cards should be formated on the device.
    08-24-2014 02:30 AM
  12. Dewg's Avatar
    Okay - I left my phone alone yesterday after installing WP Uptime. It hasn't restarted yet - uptime this morning is 23 hours 17 mins. I also didn't charge it last night like I usually do - still has 78% battery after 23 hours!

    I'll take it out today to see if it restarts - perhaps being in my pocket moves things (or flexes the phone structure) and causes the restart.
    08-24-2014 11:17 AM
  13. cbreze's Avatar
    My new HTC One M8 Windows phone has rebooted several times in the past 3 days on it's own. Anyone else having the same problem?
    Maybe an app not playing nice. Have you D/L'd anything right before it began rebooting? If not and your 14 day return window is still open get another.
    08-24-2014 11:46 AM
  14. David Hilliard's Avatar
    Okay - I left my phone alone yesterday after installing WP Uptime. It hasn't restarted yet - uptime this morning is 23 hours 17 mins. I also didn't charge it last night like I usually do - still has 78% battery after 23 hours!

    I'll take it out today to see if it restarts - perhaps being in my pocket moves things (or flexes the phone structure) and causes the restart.
    With my 8X, using cellular was usually the cause of the reboots. I now use my 8X only on wifi. No reboots. I also noticed if I left my phone alone, no reboots. I mention all of this because they are both HTC phones and the reboots sound similar. I could be way off base *shrugs*.
    08-24-2014 02:21 PM
  15. Mr. MacPhisto's Avatar
    I've used plenty of cell data and wifi. Just got the One M8 today, but it has not rebooted on it's own since I picked it up. I installed Uptime on it just so I can check, but so far it has been stable and superfast.
    08-24-2014 06:50 PM
  16. tlgem's Avatar
    no reboot here for 3 days
    08-24-2014 07:03 PM
  17. fatclue_98's Avatar
    Wow! I was keeping my eye on that gorgeous beast but I might hold off until I see a resolution to this issue. I have a cheap Android phablet (Blu Life View 8) that is presently at 816 hours of uptime. That's over 34 days without any resets and coincidentally, that's how long I've had it. No freezes, no hangs, nothing. I think this whole buggy Android myth is just that, a myth. If a plain white wrapper Android can go this long, maybe it's the OEM skins that are f*****g up.
    Last edited by fatclue_98; 08-24-2014 at 07:40 PM. Reason: Damn auto-correct
    08-24-2014 07:39 PM
  18. pusta's Avatar
    Exchanged my M8 for a new one at a Verizon store today. Set it up with just the factory apps and it went most of the day with no reboots. Added all my apps back on and the reboots started up again. So good news is it seems app related. The bad news is I need to figure out which one. :/
    08-24-2014 08:10 PM
  19. Mr. MacPhisto's Avatar
    I did a restore and brought back most everything from my 928 (except the Nokia apps). No reboots, but would be more than happy to share app lists if that would help you eliminate some. Are you installing the apps in the system storage or on SD? I've seen phones have reboot issues when apps are stored on microSD.
    08-24-2014 08:24 PM
  20. etphoto's Avatar
    Exchanged my M8 for a new one at a Verizon store today. Set it up with just the factory apps and it went most of the day with no reboots. Added all my apps back on and the reboots started up again. So good news is it seems app related. The bad news is I need to figure out which one. :/


    I am curious if all your apps have been updated so it plays nice with the latest OS updates. If one of them hasn't could be your culprit.
    08-24-2014 08:40 PM
  21. pusta's Avatar
    I did a restore and brought back most everything from my 928 (except the Nokia apps). No reboots, but would be more than happy to share app lists if that would help you eliminate some. Are you installing the apps in the system storage or on SD? I've seen phones have reboot issues when apps are stored on microSD.
    If you wouldn't mind sharing your app list I would be grateful. I am storing apps on the microsd by default, and even went and purchased a new SD card to rule that out. Maybe the os/apps just don't like that functionality just yet. If I can't rule out an app I will try storing them all on phone.
    08-24-2014 10:25 PM
  22. chinniSubhash's Avatar
    What's the class of SD card u have inserted? Always use class 10 SD card in wp8.1. And also may be an app is causing this issue. So check the latest app u installed after which this issue started and uninstall it
    08-25-2014 01:30 AM
  23. chinniSubhash's Avatar
    What's the class of SD card u have inserted? Always use class 10 SD card in wp8.1. And also may be an app is causing this issue. So check the latest app u installed after which this issue started and uninstall it
    08-25-2014 01:33 AM
  24. pusta's Avatar
    Samsung Evo 64gb class 10
    08-25-2014 07:04 AM
  25. untitled007's Avatar
    it happen to my L620 when it was still new, itsl just reboot randomly , i thinks its with the OS, but after a week or 2 its not occuring anymore.
    08-25-2014 07:15 AM
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