1. Rogozinski's Avatar
    I need help! I updated the Dot View app, but i got a notification that there was a problem with the download.
    I have the blue theme now, and I can't change to another theme...

    Is there a way to uninstall this app so that I can download it again? Or do I need to put my Phone back to factory settings?

    Greetings from Netherlands
    10-09-2014 01:16 PM
  2. earlyadapter's Avatar
    I had the same problem. Store automatically updated the app for me. Then got a pop up saying that there was something wrong with the app. Try uninstalling or buy it???? BUY IT???? I already bought it!!!! That made no sense to me. So I uninstalled it. But it is not available in the windows store and on the app page here: HTC Dot View | Windows Phone Apps+Games Store (United States) and sign in on your MS account. It says the app is not available!!! So I think, for now it's broken and needs to be brought to HTCs attention.
    10-09-2014 04:42 PM
  3. starsoccer9's Avatar
    I got the same notification and I just went into the app under settings adjusted the settings for how I wanted them and then closed it and I havent gotten the notification since.
    10-09-2014 06:51 PM
  4. earlyadapter's Avatar
    I got the same notification and I just went into the app under settings adjusted the settings for how I wanted them and then closed it and I havent gotten the notification since.
    huh, the pop up blocked my screen out and I couldn't change any settings until I pressed either one of those options. Thank God for daily backups :) A hard reset fixed the issue and my Dot View is back. Still can't see it in the store however. But I like the new features.
    10-09-2014 08:28 PM
  5. Trent Vann's Avatar
    So while on the phone with Verizon this morning I asked them about this since I had the same problem. The rep was able to help me find the app: www windowsphone com en-us store app htc-dot-view e7367a0d-b861-4e8d-85a7-b690157ba6cb <-- have to have 10 posts before I can post a link add your /'s to the spaces.
    Installed it and so far it is working great without a hard reset.
    waazzupppp likes this.
    10-10-2014 10:03 AM
  6. waazzupppp's Avatar
    I'll take this one so we don't have to retype all that...

    HTC Dot View | Windows Phone Apps+Games Store (United States)
    Trent Vann and Dadstar0410 like this.
    10-10-2014 05:57 PM
  7. Phoibos's Avatar
    If you change the time to year 2117 or so, you can click on any app (even system apps like dot view) and than a pop up shows up, which allows you to uninstall the app and then reinstall it.
    10-16-2014 03:34 PM
  8. Dadstar0410's Avatar
    I have a problem with my Dot View, also. When a reminder goes off, I dismiss it, no big deal. But the dot view keeps showing the alarm symbol as if there's an alarm going off. Any way to fix this?
    10-16-2014 06:18 PM
  9. Joseph Lewkovich's Avatar
    What the hell is going on?? I got the same popup message too, so I uninstalled the app, and couldn't find it in the store. The store link above is giving a server errror
    10-22-2014 05:10 PM
  10. BSobotta's Avatar
    If you change the time to year 2117 or so, you can click on any app (even system apps like dot view) and than a pop up shows up, which allows you to uninstall the app and then reinstall it.
    Does this really work LOL
    11-08-2014 10:59 PM
  11. BSobotta's Avatar
    Does this really work LOL
    I did do this and it worked. The thing is it froze my phone upon reboot for a half hour, no matter what I did it would not reset. Eventually it just reboot it self. Thank god. Ask settings went back to normal.
    12-22-2014 02:16 PM
  12. Joseph Lewkovich's Avatar
    I'll take this one so we don't have to retype all that...

    HTC Dot View | Windows Phone Apps+Games Store (United States)
    Now when I go to this link, there's no download link, I just see a message "This app is not available for your phone". It's an HTC app and I have an HTC phone, how can it not be available?
    01-11-2015 12:02 PM
  13. sebastian6912's Avatar
    Try to find the download link on here
    manual.png
    Joseph Lewkovich likes this.
    01-11-2015 08:46 PM
  14. x I'm tc's Avatar
    Now when I go to this link, there's no download link, I just see a message "This app is not available for your phone". It's an HTC app and I have an HTC phone, how can it not be available?
    Follow the link from your phone. It'll work.

    Now...since Dot View just broke on my phone with an update this AM, can someone tell me how to pull off the 2117 trick to get this thing uninstalled?
    05-01-2015 09:33 AM
  15. x I'm tc's Avatar
    I was able to get it to uninstall, but reinstalling it has not fixed the problem. My phone now won't turn off when I close the cover. This has lead to tremendous battery drain and other annoyances.

    Did anyone else update today? Are you having this same problem? Any fix?
    05-01-2015 12:28 PM
  16. DrRyder's Avatar
    Should try a search before asking questions that have already been answered.

    http://forums.windowscentral.com/htc...ew-update.html
    05-01-2015 01:39 PM

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