11-29-2014 02:03 AM
34 12
tools
  1. groovshooter's Avatar
    I got my One today and noticed that the Wifi Calling app is not in the OS. Has anyone else seen this? I called TMO and they have no clue about anything. They kept telling my to find it in my app list. Not sure why they think I can't qualify that it was not included. I have the proper OS and firmware all set. Please help if you have seen this and know how to fix it. I have reset my phone and no luck.
    11-20-2014 09:59 PM
  2. AlexanderJJJ's Avatar
    Haven't seen it on my phone either. :/
    11-20-2014 10:16 PM
  3. groovshooter's Avatar
    I saw other people seeing the same thing in another thread. Do any users actually have wifi calling working on their devices?
    11-21-2014 08:52 AM
  4. maj71303's Avatar
    I didn't have it on mine from the other thread. I'm sending it back and have them sending me another phone by Monday.
    11-21-2014 08:56 AM
  5. waazzupppp's Avatar
    If you check out T-Mobile.com, the M8 (Android) clearly shows "Wi-Fi Calling" in the features... Unfortunately, the Windows Phone version does not say that it is compatible. That doesn't mean it's not, but they aren't showing it as a feature at this point.
    11-21-2014 09:16 AM
  6. maj71303's Avatar
    If you check out T-Mobile.com, the M8 (Android) clearly shows "Wi-Fi Calling" in the features... Unfortunately, the Windows Phone version does not say that it is compatible. That doesn't mean it's not, but they aren't showing it as a feature at this point.
    Well the support documents and CS says it does have WiFi calling. As the uncarrier I wouldn't expect something this new not to come with WiFi calling as this is a feature they push heavily.
    11-21-2014 10:07 AM
  7. Dreamstreamer's Avatar
    Unfortunately, the Windows Phone version does not say that it is compatible. That doesn't mean it's not, but they aren't showing it as a feature at this point.
    Actually, it is listed as a feature.

    Go to the support page for the device on T-Mobile's website. (I'd post a link, but have too few posts. Spam prevention, I imagine.)

    Check out the KEY Features section under the 'Tech Specs' tab. Of course, it also lists "Nokia Services Catalog" there, too, so it might not be the most reliable information. (The whole section looks like it was copied and pasted from a combination of the Lumia 635 and the HTC One (M8) specs. Errors, like the browser version, don't exactly fill me with confidence.)
    11-21-2014 10:09 AM
  8. groovshooter's Avatar
    It is also in their Uncarrier press release that EVERY new smart phone will include wifi calling.
    Greggf2k3 likes this.
    11-21-2014 10:35 AM
  9. tai4de2's Avatar
    It does not support wifi calling at this time. The existence of support documents suggesting otherwise is an error or premature process on tmo's part.
    11-21-2014 11:53 AM
  10. groovshooter's Avatar
    I just got off a chat with HTC support. They pointed me back to Tmo where clearly nobody is getting support. Anyway, don't waste your time contacting HTC. They are of no help here.
    11-21-2014 12:41 PM
  11. sraina's Avatar
    This sucks - this is the one of the key differentiating features for T-Mobile. I am sure that the go-go in flight texting is not available on this phone either. I got it yesterday and called T-Mobile for the wi-fi feature - they think it may have something to do with the software version.
    11-21-2014 12:55 PM
  12. maj71303's Avatar
    It does not support wifi calling at this time. The existence of support documents suggesting otherwise is an error or premature process on tmo's part.
    Then it is not worthy to be a T-mobile phone and I will probably be sending the replacement plus this one back for a refund.
    Greggf2k3 likes this.
    11-21-2014 12:57 PM
  13. maj71303's Avatar
    This sucks - this is the one of the key differentiating features for T-Mobile. I am sure that the go-go in flight texting is not available on this phone either. I got it yesterday and called T-Mobile for the wi-fi feature - they think it may have something to do with the software version.
    Sucks indeed and may be the death of this device before it even had a chance for me.
    11-21-2014 01:09 PM
  14. jlangner's Avatar
    Here's t-mobile twitter response:

    t-1.pngt-2.png
    WWedlock1 likes this.
    11-21-2014 03:21 PM
  15. maj71303's Avatar
    Here's t-mobile twitter response:

    Click image for larger version. 

Name:	t-1.png 
Views:	125 
Size:	25.1 KB 
ID:	88709Click image for larger version. 

Name:	t-2.png 
Views:	122 
Size:	12.3 KB 
ID:	88710

    I put mine back in the box and shipped it back to T-mobile's return center. It should have been functional out of the box and now they want us to wait for an update that may never come given T-mobiles track record with Windows Phone. Not gonna happen to me, nope no sir...not gonna happen. That's why i sent it back as this is the lamest cop out ever by T-mobile. I also blame MS as this should have been a feature that is backed into 8.1 when they made the update.

    Apple baked wifi calling into there OS why couldn't MS. As someone that travels out of the country alot this was too much of a deal breaker for me.

    I saw on twitter when you asked that, I was on there and asked the same thing and got the same response back after an interrogation conducted by me of why it did not work. Makes the phone a limp **** IMO without it having all the features of the other two big OS companies. No WiFi calling = They can have this crap back.
    11-21-2014 04:42 PM
  16. waazzupppp's Avatar
    Wi-Fi Calling is baked in to the Lumia 925 now, as it was with the 810... So don't go pinning this on Microsoft. Chances are T-Mobile didn't get a newer version of the OS approved that had Wi-Fi calling in it and they didn't want to miss the holiday sales...

    What version of WP is the T-Mo version running? The latest from the DP is 8.10.14192.280, which I know VZW hasn't pushed out yet. Did T-Mo end up doing the same?
    11-21-2014 06:26 PM
  17. ajb1965's Avatar
    Wi-Fi Calling is baked in to the Lumia 925 now, as it was with the 810... So don't go pinning this on Microsoft. Chances are T-Mobile didn't get a newer version of the OS approved that had Wi-Fi calling in it and they didn't want to miss the holiday sales...

    What version of WP is the T-Mo version running? The latest from the DP is 8.10.14192.280, which I know VZW hasn't pushed out yet. Did T-Mo end up doing the same?
    8.10.12400.899 is what's on my 635 that I just picked up from TMo on Sunday.
    11-21-2014 06:54 PM
  18. Adrynalyne's Avatar
    Wi-Fi Calling is baked in to the Lumia 925 now, as it was with the 810... So don't go pinning this on Microsoft. Chances are T-Mobile didn't get a newer version of the OS approved that had Wi-Fi calling in it and they didn't want to miss the holiday sales...

    What version of WP is the T-Mo version running? The latest from the DP is 8.10.14192.280, which I know VZW hasn't pushed out yet. Did T-Mo end up doing the same?
    You are behind on DP updates. Latest is 8.10.14203.306.
    11-21-2014 07:16 PM
  19. jlangner's Avatar
    mine is same, 8.10.14203.306 as well.
    11-21-2014 09:46 PM
  20. tai4de2's Avatar
    The T-Mo device doesn't need the DP to get that latest version. Pretty cool.
    11-22-2014 07:57 AM
  21. Auric Jarrel's Avatar
    Does anyone know if the the latest dev preview brings back Wi-Fi calling? I'm about to buy the One and this is a big sticking point for me as I get spotty cell service on my college campus.
    11-22-2014 06:47 PM
  22. CJ Thunder's Avatar
    Anyone try asking Cortana? She sometimes can open hidden things.
    11-22-2014 06:54 PM
  23. Asskickulater's Avatar
    Does anyone know if the the latest dev preview brings back Wi-Fi calling? I'm about to buy the One and this is a big sticking point for me as I get spotty cell service on my college campus.
    a dev preview update will not bring wifi calling if it is non existant, wifi calling is baked into the windows device's firmware, and accessed via an app, a dev preview wont touch the firmware, so you are actually waiting on T-mobile to update their firmware


    on a less optimistic note.. has anyone actually tried just downloading the app from the store and running it and enabling it? perhaps tmobile derped and baked the features into the firmware, but didnt preinstall the app
    11-22-2014 07:47 PM
  24. Auric Jarrel's Avatar
    a dev preview update will not bring wifi calling if it is non existant, wifi calling is baked into the windows device's firmware, and accessed via an app, a dev preview wont touch the firmware, so you are actually waiting on T-mobile to update their firmware


    on a less optimistic note.. has anyone actually tried just downloading the app from the store and running it and enabling it? perhaps tmobile derped and baked the features into the firmware, but didnt preinstall the app
    Damn I was afraid of that. I might have to hold off on buying it then. That's really disappointing given HTC and Tmo's track record for pushing updates.
    Last edited by Auric Jarrel; 11-22-2014 at 08:20 PM.
    11-22-2014 07:52 PM
  25. Crane Courtier's Avatar
    a dev preview update will not bring wifi calling if it is non existant, wifi calling is baked into the windows device's firmware, and accessed via an app, a dev preview wont touch the firmware, so you are actually waiting on T-mobile to update their firmware


    on a less optimistic note.. has anyone actually tried just downloading the app from the store and running it and enabling it? perhaps tmobile derped and baked the features into the firmware, but didnt preinstall the app
    It doesn't even show up as an option when searching.
    11-23-2014 12:10 AM
34 12

Similar Threads

  1. Is 6 snap gone from the Windows phone store?
    By Windows Central Question in forum Ask a Question
    Replies: 4
    Last Post: 12-21-2014, 04:37 AM
  2. Replies: 2
    Last Post: 12-07-2014, 02:10 PM
  3. What is a good phone for taking photos?
    By Windows Central Question in forum Ask a Question
    Replies: 4
    Last Post: 11-21-2014, 09:09 AM
  4. Leaving Windows Phone..
    By Green Buddy in forum The "Off Topic" Lounge
    Replies: 1
    Last Post: 11-20-2014, 09:03 PM
  5. Can you change the HTC M8 keyboard?
    By Windows Central Question in forum Ask a Question
    Replies: 1
    Last Post: 11-20-2014, 08:22 PM
LINK TO POST COPIED TO CLIPBOARD