1. moserftbl88's Avatar
    So I got my free xbox dot view case today. I'm hating trouble using Cortana and making a quick call. It is adding like it isn't reading my gestures does anyone know how to fix this problem? Also is there a way to change the picture that shows up on the lock screen with the case closed?
    12-08-2014 07:21 PM
  2. Br1t's Avatar
    I don't think we can customize any thing as of yet. I know what you mean about activating Cortana, the lock screen has to be off and a long swipe from the top is required to activate her. I find it a little fickle, but it does work.
    12-08-2014 08:29 PM
  3. crash0330's Avatar
    I just got mine today too, and having the same problem with Cortana.
    Hopefully HTC will release some updates to let us play with the Dot view case a little.
    12-09-2014 12:02 AM
  4. crash0330's Avatar
    So I got my free xbox dot view case today. I'm hating trouble using Cortana and making a quick call. It is adding like it isn't reading my gestures does anyone know how to fix this problem? Also is there a way to change the picture that shows up on the lock screen with the case closed?
    BTW you have to have "double tap to unlock" enabled in order to use the slide to use Cortana with the Dot Case.
    12-09-2014 01:09 AM
  5. elknimrod's Avatar
    Same here, got my free case yesterday. It seems Cortana can't hear anything when activated with a swipe on the case. Then when you open the cover she continues to be deaf. It's as though the swipe turns off her ears. I couldn't;t get her ears to work again until I restarted the phone.
    Big glitch. But this is a T-Mo phone, I wouldn't be surprised if they were involved.

    Ed
    12-10-2014 09:52 AM
  6. Br1t's Avatar
    Make sure your app volume it up from zero otherwise it appears muted.
    12-10-2014 04:30 PM
  7. crash0330's Avatar
    I don't have quite the same issue, Cortana does hear me. The issue I have tho is she looses her ability to talk back to me.
    I ask her about the weather, then it makes the little "thinking about it" sounds and then nothing, I open the case tho and it shows the weather, so I know she hears me but doesn't talk with the dot case on.
    12-10-2014 06:44 PM
  8. Br1t's Avatar
    That sounds like a region/Cortana issue. Does she work fine out of the case?
    12-10-2014 07:55 PM
  9. waazzupppp's Avatar
    Ok, just a few in order here...

    1) Yes, you can change the background image for your dot view by selecting "theme" in the dot view setup settings...

    2) You can only activate Cortana when the screen is OFF... She won't come up if the screen is on...

    3) This was a bit embarrassing when it happened to me, but the "Cortana not responding" thing was something silly for me. First make sure you ask her a normal thing that she would respond to... "Cortana, tell me a joke." is a great one to try out. If she doesn't respond, open the device, turn up the media volume and try again... Worked wonders for me - and stop laughing at me now...

    Anyone have any other questions?
    12-12-2014 08:36 AM
  10. Spectral Entity's Avatar
    Got my case today and love this goofy thing!

    How can I get weather notifications on the case, though?
    12-12-2014 10:32 PM
  11. crash0330's Avatar
    I do not see the "Theme" tab in the Dot Set Up menu.
    12-12-2014 10:58 PM
  12. vinscuzzy's Avatar
    I don't like how the cover is flat, but the back is round. Its always trying to shut, and makes it really hard to use one handed. Hopefully after time it'll loosen a bit.
    12-13-2014 12:30 AM
  13. Br1t's Avatar
    I do not see the "Theme" tab in the Dot Set Up menu.
    There isn't a tab and this is why I missed it at first too. The word Theme is written across the top of the dot view settings page, just tap the word.
    12-13-2014 08:38 AM
  14. Spectral Entity's Avatar
    Got my case today and love this goofy thing!

    How can I get weather notifications on the case, though?
    Nevermind, weather started showing!
    12-13-2014 04:41 PM

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