1. Windows Central Question's Avatar
    I can turn on my htc windows 8s but when I unlock it it is just a black screen but still lets me see the time and signal etc at the top of the screen, before this happened there was other problems such as the phone freezing, not allowing access to some apps, not allowing me to send text messages or type them out. what can I do to fix this or do I need a new phone?
    06-29-2015 10:56 AM
  2. charlatan1978's Avatar
    I would start off with a soft reset (hold power button + volume down until the phone powers off/vibrates)
    If that fails then your next step would be a hard reset.
    06-29-2015 11:07 AM

Similar Threads

  1. Lumia 520 Always repeat restarting when install windows 10 mobile
    By Lukman Hakim7 in forum Windows 10 Mobile Insider Preview
    Replies: 13
    Last Post: 06-30-2015, 03:38 AM
  2. Samsung Ultra thin DVD Writer not working on Pro 3
    By BGrewer in forum Microsoft Surface Pro 3
    Replies: 3
    Last Post: 06-29-2015, 06:19 PM
  3. How do I turn off automatic capitalization?
    By zhris in forum Windows Phone 8.1
    Replies: 4
    Last Post: 06-29-2015, 01:02 PM
  4. Visual Studio 2015 will launch on July 20, nine days before Windows 10
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 06-29-2015, 10:42 AM
  5. Reminder: Office 365 deal on the Lumia 640 and 640 XL expires June 30 in the UK
    By WindowsCentral.com in forum Windows Central News Discussion
    Replies: 0
    Last Post: 06-29-2015, 10:42 AM
LINK TO POST COPIED TO CLIPBOARD