03-30-2016 06:29 AM
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  1. sixseven's Avatar
    The HTC One M8 for Windows was sold as including "HTC Advantage" support. With this, they promise 2 years of software updates. This promise was reiterated on Twitter as seen here:

    HTC committed to OS updates for the HTC One for Windows | Windows Central

    This all sounds great for M8 owners, but HTC has deleted their tweet cited in the URL above. Unlike AT&T and Verizon, owners of the T-Mobile branded M8 have not even received Update 2. While I hope I am wrong, it looks to me like HTC is backing away from this promise. Thoughts? Anyone know of a way to get a more current commitment from HTC?
    HeyCori likes this.
    01-28-2016 10:03 AM
  2. Br1t's Avatar
    I don't think we need to worry before March, lets see how the carriers roll out W10 before we start complaining. It would be fair to expect Lumia's to be in the first round with others following behind.

    I do however feel some trepidation since none for the HTC apps have been updated in forever and broken on W10. You would think they would need to be ready for an OS roll out.
    01-28-2016 09:16 PM
  3. sixseven's Avatar
    I agree that nothing should be done until the W10 rollout begins. I'm alarmed at the trend that I am seeing, however.
    01-29-2016 09:25 AM
  4. Br1t's Avatar
    Well the roll out is here and it appears we are being left behind. Looks like MS and HTC have failed us yet again.
    mlang18 likes this.
    03-18-2016 11:39 AM
  5. kristofpetho's Avatar
    Short answer is: "Yes they are breaking their promise"
    03-18-2016 01:13 PM
  6. Mark F24's Avatar
    The HTC One M8 for Windows was sold as including "HTC Advantage" support. With this, they promise 2 years of software updates. This promise was reiterated on Twitter as seen here:

    HTC committed to OS updates for the HTC One for Windows | Windows Central

    This all sounds great for M8 owners, but HTC has deleted their tweet cited in the URL above. Unlike AT&T and Verizon, owners of the T-Mobile branded M8 have not even received Update 2. While I hope I am wrong, it looks to me like HTC is backing away from this promise. Thoughts? Anyone know of a way to get a more current commitment from HTC?
    Sure, don't buy any HTC devices....
    xandros9 likes this.
    03-19-2016 12:20 PM
  7. Nogitsune Micah's Avatar
    Well I said this nearly the past two years and even tried to warn some people. HTC does not support their devices even with am advantage claim.
    03-21-2016 04:14 AM
  8. segadc's Avatar
    I don't think we should give up. We need to let our voices be heard! We have to keep bugging HTC, Microsoft, Verizon, whoever to get to make this right.


    @HTCUSA
    @VZWSupport
    @LumiaHelp
    @WindowsSupport
    @GabeAul
    Last edited by segadc; 03-21-2016 at 11:04 AM.
    03-21-2016 09:36 AM
  9. kristofpetho's Avatar
    Agreed. But in the end, I do believe it is up to HTC to push and not anyone else.

    If HTC were to supply a firmware update and update the HTC-specific software, all Verizon and Microsoft would need to do is push the green button.

    I don't think we should give. We need to let our voices be heard! We have to keep bugging HTC, Microsoft, Verizon, whoever to get to make this right.


    @HTCUSA
    @VZWSupport
    @LumiaHelp
    @WindowsSupport
    @GabeAul
    03-21-2016 09:47 AM
  10. sixseven's Avatar
    I know people threaten legal action at the drop of a hat and never follow through. However, IMHO, this is ripe for a class action lawsuit.

    Not only were upgrades promised on the HTC website, it was also printed on the box and printed materials in the box. I imagine that many consumers took this promise to heart and bought the device believing that it would in fact be supported as promised. HTC should be compelled to make this right, or they should be punished.

    I have moved on to another device, so I am not the one to lead the charge on this... Just food for thought.
    03-21-2016 09:52 AM
  11. sixseven's Avatar
    Well I said this nearly the past two years and even tried to warn some people. HTC does not support their devices even with am advantage claim.
    I have no desire to get into another debate with you on this subject. I will not post any further replies to you.

    The Lumia Icon, which you have advocated for as a better choice than the M8, is also being left behind. I am not happy with HTC, nor will I defend them. But, you coming in here and saying "I told you so" doesn't help anyone.
    MSFTisMIA likes this.
    03-21-2016 09:58 AM
  12. Nogitsune Micah's Avatar
    I have no desire to get into another debate with you on this subject. I will not post any further replies to you.

    The Lumia Icon, which you have advocated for as a better choice than the M8, is also being left behind. I am not happy with HTC, nor will I defend them. But, you coming in here and saying "I told you so" doesn't help anyone.
    Wasn't an I told you so post. The icon had been left behind so it really is no shock.

    I do feel bad for the few owners of the m8, unfortunately, despite me literally predictingthis nearly two years ago. As this does nothing but further stain the WP image...which does affect me as well. Htc+Verizon= royally screwed customers
    03-21-2016 10:07 AM
  13. Nogitsune Micah's Avatar
    Oh read on reddit that there could be an update coming for the m8. That's definitely a surprise if true lol
    03-21-2016 12:08 PM
  14. ThaKrazyOne's Avatar
    Well I hope they do. I got my m8 through a warranty exchange at the MS store since they no longer had the Lumia 830. I wasn't fond of the m8 at first but I have adjusted to it. I hope MS doesn't screw this up royally.
    03-21-2016 03:30 PM
  15. Nogitsune Micah's Avatar
    Well I hope they do. I got my m8 through a warranty exchange at the MS store since they no longer had the Lumia 830. I wasn't fond of the m8 at first but I have adjusted to it. I hope MS doesn't screw this up royally.
    You can always get a 1520 on the cheap these days :)
    03-21-2016 04:38 PM
  16. kristofpetho's Avatar
    Oh read on reddit that there could be an update coming for the m8. That's definitely a surprise if true lol
    Can you please post a link?
    03-21-2016 05:39 PM
  17. etphoto's Avatar
    I love my M8 and have running Win 10 TP for a while now. However, I am pretty upset over the M8 being left out of the Win 10 mobile update, flagship device as well.

    ***. Update. I just got a tweet from @HTCUSA. "We don't have any details to share on that update at this time."


    Sent from my Surface 3
    Last edited by etphoto; 03-21-2016 at 06:27 PM.
    03-21-2016 06:02 PM
  18. ThaKrazyOne's Avatar
    It's not really upto HTC on this one. MS as of Win10 has full control of the OS. All HTC can do is possible firmware updates and their own apps i.e. Blink Feed, Sense, DotView. I bet if HTC got one or 2 of their budget-midrange Android phones and slap Win10 on it, they might sell. They had a great run with WP7, and if they play it right, they could do the same with Win10 Mobile, along with Samsung.
    MSFTisMIA likes this.
    03-22-2016 01:27 PM
  19. Bill Berry's Avatar
    I too have the M8W on 10..0.10586.107; so far, so good. I'v had a few wifi to mobile data handoffs but discovered it was Straight Talk updating their LTE services or so they say. What burns me up about learning there will be no formal upgrade to WP10 is HTC made promises that today have panned out as false and it isn't just HTC; it's become the new culture and the new lexicon today. It's as if businesses just don't give a damn about what they say and promise. It's like we're being deliberately made to upgrade our devices at a quicker pace and yet prices keep going up and up. I choose not to be "renting" a device for the rest of my life. When I hear and read the money folks pay out; I'm just stunned at what many simply take for granted; my M8W cost me $150, I use Straight Talk Verizon towers and pay $42.50 a month and that's it. When I have to give my kids the lecture on their budgets its the first place I start; your phone, your tablet, your service are bleeding you for over a hundred dollars; it's ridiculous. That said, it's the new norm. I don't expect new devices to be updated after no more than a year; maybe 9 months now. They don't care! I refuse to buy a phone no earlier than every 3 years and I certainly don't buy brand new; it won't be long before the base for a smart phone is a thousand bucks.
    MSFTisMIA likes this.
    03-22-2016 03:42 PM
  20. waazzupppp's Avatar
    Short answer is: "Yes they are breaking their promise"
    Short answer is actually, "No, they aren't breaking a promise."

    From the HTC Advantage TOS - Now when customers buy any HTC One they can rest assured their device will be future proofed, with major Android updates for 2 years from launch. And it’s nearly accident proof too, because we will replace a broken screen for free once within the first 6 months you own it—let’s face it accidents do happen and we want to keep your device in great condition.

    If I read that correctly, it only guarantees Android updates for 2 years. There is nothing about Windows upgrades at all in the legalize... Sorry... It may not be right that they skip it, but they are under no obligation to make it happen.
    03-25-2016 12:29 PM
  21. etphoto's Avatar
    Short answer is actually, "No, they aren't breaking a promise."

    From the HTC Advantage TOS - Now when customers buy any HTC One they can rest assured their device will be future proofed, with major Android updates for 2 years from launch. And its nearly accident proof too, because we will replace a broken screen for free once within the first 6 months you own itlets face it accidents do happen and we want to keep your device in great condition.

    If I read that correctly, it only guarantees Android updates for 2 years. There is nothing about Windows upgrades at all in the legalize... Sorry... It may not be right that they skip it, but they are under no obligation to make it happen.

    That is what is says now. What did it say a year ago when people were still buying the M8?

    Sent from my Surface 3
    03-25-2016 02:26 PM
  22. kristofpetho's Avatar
    Short answer is actually, "No, they aren't breaking a promise."

    From the HTC Advantage TOS - Now when customers buy any HTC One they can rest assured their device will be future proofed, with major Android updates for 2 years from launch. And it’s nearly accident proof too, because we will replace a broken screen for free once within the first 6 months you own it—let’s face it accidents do happen and we want to keep your device in great condition.

    If I read that correctly, it only guarantees Android updates for 2 years. There is nothing about Windows upgrades at all in the legalize... Sorry... It may not be right that they skip it, but they are under no obligation to make it happen.
    Just looked 2 minutes ago, this is what is on the website...
    And if you click on the "updates", it says 2 years of updates. No comment.

    clipboard-1.jpg
    03-25-2016 02:47 PM
  23. teddystiles's Avatar
    Short answer is actually, "No, they aren't breaking a promise."

    From the HTC Advantage TOS - Now when customers buy any HTC One they can rest assured their device will be future proofed, with major Android updates for 2 years from launch. And it’s nearly accident proof too, because we will replace a broken screen for free once within the first 6 months you own it—let’s face it accidents do happen and we want to keep your device in great condition.

    If I read that correctly, it only guarantees Android updates for 2 years. There is nothing about Windows upgrades at all in the legalize... Sorry... It may not be right that they skip it, but they are under no obligation to make it happen.
    Ironically, when you follow the link about Android Upgrades, it leads to a page that specifically mentions "Windows Phone releases."

    Also, using Archive.org, I noticed that the page really hasn't changed much since it was first archived in July of 2014. However, it was deliberately changed in August of 2014 to add the HTC One M8 for Windows to the list.
    03-25-2016 02:59 PM
  24. sixseven's Avatar
    Short answer is actually, "No, they aren't breaking a promise."

    From the HTC Advantage TOS - Now when customers buy any HTC One they can rest assured their device will be future proofed, with major Android updates for 2 years from launch. And it’s nearly accident proof too, because we will replace a broken screen for free once within the first 6 months you own it—let’s face it accidents do happen and we want to keep your device in great condition.

    If I read that correctly, it only guarantees Android updates for 2 years. There is nothing about Windows upgrades at all in the legalize... Sorry... It may not be right that they skip it, but they are under no obligation to make it happen.
    Fine. They are still breaking their promise. That is, unless they provide a way to load the current version of ANDROID on all One M8 for Windows devices.

    I said this before, there are protections against consumers, and HTC is violating them. This situation is ripe for a class action law suit.
    sotoszx likes this.
    03-26-2016 10:59 AM
  25. sotoszx's Avatar
    Hi all m8 windows lovers. Sorry, the truth is that now the M8w is a dead phone. Htc is the worst company, i do not know if avoid bankruptcy, but It is beneficial for us only one thing, to find a way to upgrade our phones to android.
    I read and watch your forum but this is the first time I write. Sorry for my English, the SOLUTION now is to push all together the htc to do this or to take a programmer like htc hd2.
    Not to leave, not allow to forget the fraud was against us. we must act immediately. thank you.
    waazzupppp likes this.
    03-26-2016 06:35 PM
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