1. mapexvenus's Avatar
    Hello!

    I am thinking of trying out the Radar but I would like to know what TMO's restocking fees and cancellation policy are.

    thanks!
    11-09-2011 02:10 PM
  2. dkflipse's Avatar
    They told me 14 days and $50.
    11-09-2011 02:18 PM
  3. KingCrimson's Avatar
    What is their upgrade policy?
    11-09-2011 10:33 PM
  4. speedtouch's Avatar
    Restocking fees for smartphones on T-Mo are now $75. Ouch.
    02-07-2012 10:13 AM
  5. palandri's Avatar
    Restocking fees for smartphones on T-Mo are now $75. Ouch.
    It doesn't surprise me. I would guess all the returns become
    refurbs.

    Now the other carriers will follow their lead and start charging $100. :D
    speedtouch likes this.
    02-07-2012 11:12 AM
  6. alpinestars1z's Avatar
    Restocking fees for smartphones on T-Mo are now $75. Ouch.
    That's insane. Imagine getting a free phone then needing to pay $75 to return it.
    palandri and speedtouch like this.
    02-07-2012 04:19 PM
  7. waazzupppp's Avatar
    It seems to me that the restock fee depends on who you get and what you are getting to replace it. If you downgrade, it seems like the $75 mark is a done deal, but upgrading to a more expensive device seems to get them in the mood to "help out" with that restock fee.

    I know that the corporate stance is $75, but honestly, I went in and they offered to eat the fee for swapping from an Exhibit to a Radar... Not bad if you ask me...
    03-20-2012 11:39 AM
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