1. action_efn_jackson's Avatar
    My buddy sent me a MMS but I can't get it. It gives me a "get media content now" it is underline like it's a link. when i select it nothing happens.

    Any ideas?
    11-28-2010 07:39 PM
  2. Guy_serious's Avatar
    that means that the picture wasn't delivered, but rather sent the message to a website that you can view seperately. I don't have this problem on the HD7, so its more than likely at&t.

    From my experience with the Death Star, its pretty easy to fix.
    11-29-2010 06:32 PM
  3. mittortz's Avatar
    I've got a Surround on AT&T and have received a couple of picture messages without issue so far. They just show up in the text right above the written message
    11-29-2010 08:12 PM
  4. action_efn_jackson's Avatar
    i figured out what it was. because im a cheap *** i previously set my data to off. apparently it wont work if using wifi w/ data off. when i turned it back on all mms functions work.
    this did have me stumped though because this is my first smart phone with a data plan and none of my previous devices had to have data in order to send and receive mms messages. none the less at least now i know.
    11-30-2010 08:45 AM
  5. vailjo91#WP's Avatar
    Call Customer service at 1 800 331 0500 and have them check to make sure all the appropriate data features are adeded on. That is the issue that I have run into that for one reason or another a needed feature has been taken off.
    01-20-2011 10:44 AM
  6. CamiKitti's Avatar
    You have to have Cellular data turn on... I can't believe that BS.
    08-27-2011 04:41 PM
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